How to Recover a CAC Account
[Pages:4]How to Recover a CAC Account
1) Go to 2) The Command portal user should click on the ,,Recover Account tab.
3) The Partners portal user should click on the ,,Recover My CAC Account button.
1 Revised: 10/18/11
4) The Command portal user should enter their "EDIPI" and "E-mail Address" and click on the ,,Find My Information button.
5) The Command portal user should click on the ,,Validate this Information button.
2 Revised: 10/18/11
6) The Partners portal user will receive the following online acknowledgment followed by an email.
7) The requestor must click on the link in the email to validate their email address.
jane.doe@
8) After the Command portal user has clicked on the hyperlink the following online acknowledgment is displayed.
3 Revised: 10/18/11
9) The Command portal user will receive an email confirmation that their account has been recovered.
4 Revised: 10/18/11
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