EBook+ Communcation Plan
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eText Deployment Communication Plan
Release: 4.3 & iPad 1.0
Date: Wednesday, 12/15
Time: 12 am EST (Midnight) to 5:00 am EST (includes smoke testing)
Outage Period: 12 am EST (Midnight) to 3 am EST
Outage for Content Manager & Authoring Tool: 12 am EST (Midnight) to 3 am EST
Introduction
This communication plan covers important communication information relating to the eText 4.3 and iPad 1.0 deployment.
Release Notes
Posted eText Product site at:
(iPad)
(4.3)
Pre-Release Communication
The release date and outage periods have been posted on the LTG Release Calendar found here:
Vendors and Person employees who use Content Manager and the Authoring Tool will also be notified via email of the outage window upon release approval.
Maintenance Pages
Prod Viewer:
Authoring Tool:
Content Manager:
Methods of Communication During the deployment:
• IRC—communication for those directly participating in the deployment. Updates will be posted by Systems, DBA, QA and Release Manager when important steps are completed.
• Email—to notify those who are not participating directly in the deployment when important steps are completed.
• Phone—as needed for conference calls with deployment participants, on Conference line 877-554-0877 code 201 236 7372
IRC Channel
#ebook
Key steps which must be communicated on IRC:
-Completion of each deployment step (Varsha, Theo)
-Smoke Testing begun (HCL QA)
-Smoke Testing complete (HCL QA)
-Notice to be sent to stakeholders about successful deployment (Product Manager)
Key steps communicated via email:
-Deployment Complete (Product Manager)
The following distribution groups will receive email communications:
eText Outlook Distribution List
eBook Team Contact Information
Brett Young
SQE Manager
Email: brett.young@
IRC: byoung
Phone: 201-540-9002
Sumeet Rathod
HCL Project Manager
Email: sumeet.rathod@
IRC: sumeet
Phone: 201-546-0079
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