Management Review Agenda - ISO 9001
PURPOSE:Management Review Meeting – QualityDATE:1 January 2018 TIME:0:00am – 00:00amLOCATION:ATTENDEES:CHAIR:REFERENCE: DOCPROPERTY "Document Code" \* MERGEFORMAT CYI-QA-G-F-000.GFile: FILENAME \* MERGEFORMAT D000001767 0001 00.docxITEMTOPICApologiesAcceptance of previous minutesActions arising from the previous meetingQuality Manager’s reportReview results of internal and external audit programsReview audit schedule and audit statusReview non-conformities occurringReview the effectiveness of corrective and preventive actions, opportunities for improvement, identified and closure activitiesHave nonconformities raised in ISO 9001 compliance audits been closed out and notified in the required timeframeDetermine if the audit process is properly identifying non-conformanceReview internal quality controls, process performance and conformity of products and servicesReview the Quality Risk & Opportunities RegisterReview continual improvement system (CIP)Review KPIs against objectives and targets for the QMSReview progress towards achieving objectives, targets and time commitmentsReview communications including feedback and satisfaction or complaintsReview performance of external providersReview any trends in non-conformitiesDetermine need to adjust existing or set additional objectives and targetsReview the Quality Management System (QMS)Identify business changes (ie activities, products, services, personnel)Changes in economic situation that could affect the CompanyNew and updated legislation that could affect the QMSNew business methods, technologies (including computer technology) that could benefit the QMSStaff input and other recommendations for improvement of the QMSDoes the scope of certification require any changes?Does the Quality Policy encompass any changes?Review Quality Plan and QSE Manual to ensure continued suitability for the business.Does the QMS encompass any changes?Review of methods for products and serviceReview of proceduresReview of resources to manage the QMSPersonnel needsHardware needsSoftware needsTraining needsIs the organisation fulfilling its legislative and standards compliance obligations?Other businessSchedule next meeting ................
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