Quality document
PSM BrownCo
|ISO 9001:2000 Quality System Manual |
|Section 02 -- Introduction |
|Revision #: 0 Date: February 3, 2003 |
|Issued by: DB Approved by: SB |
PSM BrownCo, a division of Pennsylvania Sintered Metals, Inc., is a leading manufacturer of powder metal parts and components. PSM BrownCo's facilities are located in north central Pennsylvania.
Our commitment to quality and service, combined with the many unique and beneficial properties of powder metal, provides our customers with a cost-effective option in today's manufacturing marketplace.
FACILITIES
The PSM BrownCo industrial complex includes a 40,000 square foot manufacturing facility housing standard and multi-action presses ranging in capacity from 12 to 150 tons and our own in-house machine shop. Our production equipment includes complete vacuum impregnation systems, vibratory screen for powder processing, vibratory finishing equipment, and grinders.
ENGINEERING & DESIGN
While we do not specifically engage in any product design activities, PSM BrownCo is available to aid our customers in part design and material selection.
QUALITY PRODUCTION
Systematic quality control at our facility results in minimal levels of product non-conformance and scrap. While we use the most advanced equipment to physically test our products' metallurgical and dimensional characteristics, equipment is only part of the story: our people make the difference. Responsibility for quality is shared by all PSM BrownCo employees, from the shop floor to Customer Service, and the practices and procedures all PSM BrownCo personnel follow are the first line of defense in preserving the highest quality levels.
MATERIALS
In addition to traditional ferrous structural and non-structural parts, PSM BrownCo also produces parts in a wide range of alloys such as brass, bronze, aluminum, stainless steel, and many other materials.
PRODUCT LINE
PSM BrownCo produces many different P/M parts for a wide variety of industries, including automotive, lawn and garden, home appliance, electrical, and many more.
PSM BrownCo has developed and implemented a quality management system to demonstrate our ability to consistently provide product that meets customer and applicable statutory and regulatory requirements, and to address customer satisfaction through the effective application of the system, including continual improvement and the prevention of nonconformity. The quality system complies with the international standard ISO 9001:2000.
This quality system manual is divided into sections modeled on the sectional organization of the ISO 9001:2000 standard. Sections are further subdivided into subsections representing main quality system elements or activities. Each subsection starts with a policy objective statement expressing the commitment to implement the basic principles of the pertinent quality system element or activity, and establishing specific quality goals for that element of the quality management system. The policy objective statement is followed by more specific procedural policies outlining how the policy objective is implemented, and referencing applicable quality system procedures.
The purpose of this manual is to define and describe the quality management system, to define authorities and responsibilities of the management personnel involved in the operation of the system, and to provide general procedures for all activities comprising the quality system.
Another purpose of this manual is to present the quality system to our customers and other external interested parties, and to inform them of the specific controls that have been implemented at PSM BrownCo to ensure our ability to consistently provide them with quality products.
In implementing this quality management system, we are renewing and confirming our long-standing commitment to our customers, our client companies and our employees to provide service of which we can all be proud.
_______________________________
President
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