Eastpointe Area Board Minutes

[Pages:6]Eastpointe Area Board Minutes

Meeting Date: March 23, 2021

Board Members Present: (Noted present with an "x" mark)

Albertson, English (Wayne County)

McCall, Carol (Scotland County)

Boyette, Rob (Wilson County)

McCallum, Monte (Robeson County)

Carmon, Addie (Edgecombe County)

Moore, Nancy (Wayne County)

Cummings, June (Lenoir County)

Pait, Billy (Bladen County)

Cogdell, G. Michael (Bladen County)

Shackleford, James (Greene County)

Hinson, Kay (Duplin County)

Simmons, J.W. (Sampson County))

Honeycutt. Craig (Wayne County)

Starling, Joel (Sampson County)

Jones, Jerry (Greene County)

Stephens, Jerry (Robeson County)

Judge, Rebecca (Duplin County)

Washington, Lorrine (Greene County)

Staff: Sarah Stroud, Chief Executive Officer Kelli Carson, Chief of Clinical Operations Catherine Dalton, Chief of Business Operations Theresa Edmondson, Chief of Corporate Compliance Dr. Sid Hosseini, Medical Director Victoria Jackson, Chief of External Operations Jeanette Jordan-Huffam, Chief of Quality Management Lynn Parrish, Chief of Human Development Lisa Jarman, Board Clerk

Others: Jonathan Charleston, Eastpointe Board Attorney Carol Choate, Director of A Caring Heart Case Management Lisa Jackson, Department of Health and Human Services Liaison

Agenda Items: Call to Order Consent Agenda Committee Reports Business Office Report CEO Report Adjournment

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I. Call to Order The Eastpointe Area Board meeting was held via conference call on March 23, 2021. Board Chairperson Mr. Jerry L. Stephens called the meeting to order at 3:07 p.m.

Chairperson Stephens welcomed everyone and thanked them for participating on the call. A. Invocation Mr. Jerry Jones delivered the Invocation. B. Announcements There were no announcements. C. Public Comments There were no public comments.

II. Consent Agenda A. Draft Area Board Meeting Minutes Approve January 26, 2021 Area Board Meeting Minutes B. Consumer Family Advisory Committee Accept CFAC Minutes-February 16, 2021 Accept CFAC Minutes-January 19, 2021 C. Policy Committee Approve Annual Policy and Procedure Review Report-March 2021 Approve New Policy and Retiring Policies D. Human Resources Report Accept Personnel Status Report-February 2021/March 2021 Accept Recruitment Status Report-March 2021 E. Eastpointe Quarterly Report Approve Eastpointe 2nd Quarter Report

Motion was made by Ms. Carol McCall to approve the Consent Agenda. Mr. Jerry Jones made a second. The motion carried.

III. Committee Reports A. Consumer Family Advisory Committee No report-see Consent Agenda action item

B. Human Rights Committee No Report-see Consent Agenda action items

C. Provider Council Report-English Albertson, Chairperson Ms. English Albertson stated that the Provider Council has conducted a successful campaign to increase the membership of the Council. A Caring Heart, CMS Agency, Primary Health Choice Incorporated, Progressive Care Services, and Wilson Medical Center have now joined the Provider Council. Ms. Albertson stated that two members of the Council will attend this month's Eastpointe Human Rights Committee meeting. They will provide a report on how COVID-19 has impacted providers.

D. Policy Committee No Report-see Consent Agenda action items The policies listed below have gone through the annual review process and were approved under the Consent Agenda: Page 2 of 6

Administrative/Governance

A-1.1.3

Consumer & Family Advisory Committee (CFAC)

Business Operations B-2.2.21 Annual Budget Preparation B-2.2.23 Insurance-Annual Review B-2.2.29 Budgeting: Financial Risk Management B-2.7.29 Validation of Financial Responsibility for Medical Floor Claims

Clinical Operations

C-3.1.11 SPC-CoC-Emergency Transfers

C-3.2.39 Medical Necessity Review Second Level

C-3.2.51 IID State Services Waitlist

C-3.3.3

Level of Care Evaluation / Re-evaluation

C-3.5.19 Eastpointe BH Screenings

C-3.7.7

Referral for Individuals Transitioning to Community Living Eligibility for

Special Assistance In Home

C-3.7.9

Care Coordination in Transitioning Special Healthcare Population into the

Community

Compliance CC-1.11 CC-1.12 CC-1.24

Official Compliance Investigation Maintenance of Compliance Program Records Organizational Code of Conduct

External Operations

E-4.4.7

Provider Relations Program

E-4.4.31

Emergency Department Set Up

E-4.4.32

Adequacy of Provider Network

Human Resources

H-5.1.6

Salary Plan

H-5.2.7

Creditable Years of Services

H-5.3.3

Pre-Employment Background and Credentialing

H-5.5.5

Amorous Relationships

H-5.6.3

Employee Reduction in Force Plan

H-5.6.4

Employee Exit Conference - Separation of Employment

Quality Management

Q-6.1.11 Audit Process to Include Documentation, Sample Size, Methodology and

Frequency

Q-6.1.21 Exchange of Information

Q-6.3.2

Record Retention & Disposition

Q-6.3.5

Release of Information

Q-6.3.17 Workforce-Administrative Policies - HIPAA

Q-6.3.18 Minimum Necessary - HIPAA

Q-6.3.20 Notice of Privacy Practices - HIPAA

Q-6.3.22 Amending Consumer Records

Q-6.4.3

Complaint Supervision

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Q-6.4.5

Humiliation, Retaliation & Exploitation

The following new policy was approved under the Consent Agenda: Quality Management Q-6.1.22 Eligibility of Benefits (EOB) Questionnaire

The following policies have been retired and approved under the consent agenda: Human Resources H-5.3.16 Emergency Paid Sick Leave Act H-5.3.17 Emergency Family and Medical Leave Expansion Act

IV. Business Office Report A. Finance Report-February 2021 1. Schedule A-Balance Sheet-February 28, 2021 2. Schedule D-Total Profitability-February 28, 2021 3. Medicaid Financial Management & Monitoring-February 28, 2021 4. Liquidity Analysis-February 28, 2021

B. Finance Report-January 2021 1. Schedule A-Balance Sheet-January 28, 2021 2. Schedule D-Total Profitability-January 28, 2021 3. Medicaid Financial Management & Monitoring-January 28, 2021 4. Liquidity Analysis-January 28, 2021

Mr. Rob Boyette, Finance Committee Chairperson asked Ms. Catherine Dalton to provide the Financial Report. He stated that the January 2021 Financial Report was included in the Board packet but only the February 2021 financials would be reviewed as they contain the most current information.

Ms. Catherine Dalton reviewed the February 2021 Financial Report handouts which identified the following:

Schedule A-Balance Sheet Total Assets of $173,288,008 Total Liabilities of $36,878,496 Total Fund Balance of $136,409,512 Total Liabilities & Fund Balances of $173,288,008

Schedule D-Total Profitability Total Revenues of $247,314,162 Total Net Service Expenses of $200,345,668 Total Profit of $17,931,554 - Comprised of a Medicaid profit of $19,909,245 and a NonMedicaid loss of ($1,977,692).

Medicaid Financial Management & Monitoring Report Medicaid Current Ratio is 2.48 Total Current Ratio is 2.45 Year to Date PMPM Service Expenditure is $133.89

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Liquidity Analysis Report Ms. Dalton reviewed the fund balance breakdown as of February 28, 2021 with an unreserved, undesignated balance of $13,954,825 of the total fund balance of $136,409,512.

Motion was made by Mr. Rob Boyette to approve the February 2021 Financial Report. Mr. Jerry Jones made a second. The motion carried.

C. FY21 Budget Amendment #6 Ms. Dalton reviewed the FY21 Budget Amendment #6. The amendment is as follows:

1. Increase in the amount of $51,480 for Allocation 21-EP-47 dated 1-22-21, TCLI (CLA) SFY21.

2. Increase in the amount of $33,750 for Allocation 21-EP-49 dated 3-1-21, TCLI Community Assertive Engagement SY21 USDOJ Settlement.

Motion was made by Mr. Rob Boyette to approve the FY21 Budget Amendment #6. Mr. Jerry Jones made a second. The motion carried.

V. Chief Executive Officer's Report Eastpointe Compass Newsletter-Issue 69 March 2021 (Information Only) Eastpointe Compass Newsletter-Issue 68 February 2021 (Information Only)

Ms. Stroud reviewed the reopening guidelines issued during Governor Cooper's latest press conference. With the state of North Carolina in the early stages of the vaccination effort and with Governor Cooper's guidelines around social distancing, Eastpointe continues to work remotely. Under the leadership of Lynn Parrish, staff are encouraged to visit the Department of Health and Human Services website to confirm their vaccination group and get vaccinated when eligible.

Ms. Stroud was pleased to announce that Eastpointe received full NCQA accreditation. The virtual review went so well that it was completed in less than one day as opposed to the two days that was scheduled. Ms. Stroud reminded the Board that the NCQA accreditation replaces the URAC accreditation, and it is a requirement to become a Tailored Plan.

Ms. Stroud explained that a Transformation Program Office (TPO) was recently established to assist in efficiently managing all of the changes that are necessary to deliver on the commitments that were made in Eastpointe's Tailored Plan proposal.

Ms. Stroud informed the Board that the Department delayed the launch for a statewide Foster Care Plan until July 1, 2023. The Department will request input from those who currently support these populations and other interested stakeholders.

Ms. Stroud announced the development of a new Eastpointe logo. The new logo looks very similar, but the lines are cleaner and sharper. Eastpointe's logo can be found in several areas, including our website, social media, email, and letterhead. The new logo was emailed to the Board members.

Mr. Michael Cogdell asked about the service level around the current increase in suicide rate. Ms. Stroud mentioned the tremendous amount of work that was done with HOPE4NC funding which was expanded in Eastpointe's communities and school systems. Ms. Victoria Jackson acknowledged the increase in suicide rate and mentioned noticing an increase in opioid use as well. She reviewed an innovative pilot program that engages and connects the physical health providers. The pilot also focuses on the social

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determinants of health. She also provided an overview of other potential pilot programs and stated that the Clinical team provides support to Network Operations for identifying unmet needs.

VI. Adjournment Chairperson Stephens asked for any further business to be brought before the Board. As there was none, he asked for a motion to adjourn.

Motion was made by Mr. Michael Cogdell to adjourn the March 23, 2021 Board meeting. Mr. James Shackelford made a second. The motion carried.

The meeting adjourned at 3:36 pm.

_____________________________

Jerry Stephens, Board Chairperson

Date

_______________ _____________

Lisa Jarman, Clerk to the Board

Date

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