2019 RAM Commercial ProMaster Owner's Manual
[Pages:332]2019
OWNER'S MANUAL
PROMASTER
VEHICLES SOLD IN CANADA With respect to any Vehicles Sold in Canada, the name FCA US LLC shall be deemed to be deleted and the name FCA Canada Inc. used in substitution therefore.
DRIVING AND ALCOHOL Drunken driving is one of the most frequent causes of accidents. Your driving ability can be seriously impaired with blood alcohol levels far below the legal minimum. If you are drinking, don't drive. Ride with a designated nondrinking driver, call a cab, a friend, or use public transportation.
WARNING!
Driving after drinking can lead to an accident. Your perceptions are less sharp, your reflexes are slower, and your judgment is impaired when you have been drinking. Never drink and then drive.
This manual illustrates and describes the operation of features and equipment that are either standard or optional on this vehicle. This manual may also include a description of features and equipment that are no longer available or were not ordered on this vehicle. Please disregard any features and equipment described in this manual that are not on this vehicle. FCA US LLC reserves the right to make changes in design and specifications, and/or make additions to or improvements to its products without imposing any obligation upon itself to install them on products previously manufactured.
Copyright ? 2018 FCA US LLC
SECTION
TABLE OF CONTENTS
PAGE
1 INTRODUCTION . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 1
2 GRAPHICAL TABLE OF CONTENTS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 2
3 GETTING TO KNOW YOUR VEHICLE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13 3
4 GETTING TO KNOW YOUR INSTRUMENT PANEL . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65 4
5 SAFETY . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87 5
6 STARTING AND OPERATING . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 135 6
7 IN CASE OF EMERGENCY . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 177 7
8 SERVICING AND MAINTENANCE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 223 8
9 TECHNICAL SPECIFICATIONS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 275 9
10 MULTIMEDIA . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 285 10
11 CUSTOMER ASSISTANCE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 309 11
12 INDEX . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 315 12
INTRODUCTION
1
CONTENTS
INTRODUCTION . . . . . . . . . . . . . . . . . . . . . . . . .4 HOW TO USE THIS MANUAL . . . . . . . . . . . . . . .5
Essential Information . . . . . . . . . . . . . . . . . . . . . .5 Symbols . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5
WARNINGS AND CAUTIONS . . . . . . . . . . . . . . . .5 VAN CONVERSIONS/CAMPERS . . . . . . . . . . . . . .5 VEHICLE MODIFICATIONS/ALTERATIONS . . . . .6
4 INTRODUCTION
INTRODUCTION
Dear Customer,
Congratulations on selecting your new vehicle. Be assured that it represents precision workmanship, distinctive styling, and high quality. This Owner's Manual has been prepared with the assistance of service and engineering specialists to acquaint you with the operation and maintenance of your vehicle. It is supplemented by Warranty Information, and customer oriented documents. In the attached Warranty Booklet, you will find a description of the services that FCA offers to its customers, the Warranty Certificate and the details of the terms and conditions for maintaining its validity. Please take the time to read all of these publications carefully before driving your vehicle for the first time. Following the instructions, recommendations, tips, and important warnings in this manual will help assure safe and enjoyable operation of your vehicle. Be sure you are familiar with all vehicle controls, particularly those used for braking, steering, transmission, and transfer case shifting (if equipped). Learn how your vehicle handles on different road surfaces. Your driving skills will improve with experience.
This Owner's Manual describes all versions of this vehicle. Options and equipment dedicated to specific markets or versions are not expressly indicated in the text. Therefore, you should only consider the information which is related to the trim level, engine, and version that you have purchased. Any content introduced throughout the Owner's Information, that may or may not be applicable to your vehicle, will be identified with the wording "If Equipped". All data contained in this publication are intended to help you use your vehicle in the best possible way. FCA aims at a constant improvement of the vehicles produced. For this reason, it reserves the right to make changes to the model described for technical and/or commercial reasons. For further information, contact an authorized dealer.
NOTE: After reviewing the Owner's Information, it should be stored in the vehicle for convenient referencing, and remain with the vehicle when sold.
When it comes to service, remember that an authorized dealer knows your vehicle best, has factory-trained technicians and genuine MOPAR? parts, and cares about your satisfaction.
HOW TO USE THIS MANUAL
Essential Information
Consult the Table of Contents to determine which section contains the information you desire.
Since the specification of your vehicle depends on the items of equipment ordered, certain descriptions and illustrations may differ from your vehicle's equipment.
The detailed index at the back of this Owner's Manual contains a complete listing of all subjects.
Symbols
Some vehicle components have colored labels whose symbols indicate precautions to be observed when using this component. Refer to "Warning Lights and Messages" in "Getting To Know Your Instrument Panel" for further information on the symbols used in your vehicle.
INTRODUCTION 5
WARNINGS AND CAUTIONS 1
This Owner's Manual contains WARNINGS against operating procedures that could result in a collision, bodily injury and/or death. It also contains CAUTIONS against procedures that could result in damage to your vehicle. If you do not read this entire Owner's Manual, you may miss important information. Observe all Warnings and Cautions.
VAN CONVERSIONS/CAMPERS
The New Vehicle Limited Warranty does not apply to body modifications or special equipment installed by van conversion/camper manufacturers/body builders. U.S. residents refer to the Warranty Information book, Section 2.1.C. Canadian residents refer to the "What Is Not Covered" section of the Warranty Information book. Such equipment includes video monitors, VCRs, heaters, stoves, refrigerators, etc. For warranty coverage and service on these items, contact the applicable manufacturer.
6 INTRODUCTION
Operating instructions for the special equipment installed by the conversion/camper manufacturer should also be supplied with your vehicle. If these instructions are missing, please contact your authorized dealer for assistance in obtaining replacement documents from the applicable manufacturer.
For information on the Body Builder's Guide refer to . This website contains dimensional and technical specifications for your vehicle. It is intended for Second Stage Manufacturer's technical support. For service issues, contact your authorized dealer.
VEHICLE MODIFICATIONS/ALTERATIONS
WARNING!
Any modifications or alterations to this vehicle could seriously affect its roadworthiness and safety and may lead to a collision resulting in serious injury or death.
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