Project Manager - Birmingham City University



Job TitleProject ManagerFaculty/ School/DepartmentIT ServicesResponsible to:Senior Project ManagerResponsible for:Leading project teamsJob PurposeManage projects involving the development and implementation of business processes to meet identified business needs, acquiring and utilising the necessary resources and skills, within agreed parameters of cost, timescales, and quality.Identify, assess and manage risks to the success of the project. Ensure that realistic project and quality plans are prepared and maintained and provide regular and accurate reports to stakeholders as appropriate. Ensure Quality reviews occur on schedule and according to procedure. Manage the change control procedure, and ensure that project deliverables are completed within planned cost, timescale and resource budgets, and are signed off. Provide effective leadership to the project team, and takes appropriate action where team performance deviates from agreed tolerances.Provide support and guidance on portfolio, programme and project management processes, procedures, tools and techniques. Take responsibility for the provision of portfolio, programme and project office services, either to a large project or to a number of projects within an organisation. Advise on the available standards, procedures, methods, tools and techniques. Evaluate project and/or programme performance and recommends changes where necessary. Contribute to reviews and audits of project and programme management to ensure conformance to standards.Main activities and responsibilitiesTake responsibility for the definition, documentation and safe execution of small to medium-scale projects, actively participating in all phases of the project. Identify, assess and manage risks to the success of the project.Effectively estimate costs, timescales and resource requirements for the successful delivery of the project(s) to agreed terms of reference.Ensure that realistic project and quality plans are prepared and maintained and tracks all activities against the plan, providing regular and accurate reports to stakeholders, as appropriate.Monitor costs, timescales and resources used, and takes action where these deviate from agreed tolerances. Ensure that delivered systems are implemented within these criteria.Manage the change control procedure and ensures that project deliverables are completed within planned cost, timescale and resource budgets, and are signed off. Gain agreement for revisions to the project(s) from project sponsors.Provide effective leadership to the project team ensuring that team members are motivated and developing their skills and experience. Takes appropriate action where performance deviates from agreed tolerances. Actively represents the project team, ensuring that effective relationships are built and maintained with the business.Ensure that own projects are formally closed and, where appropriate, subsequently reviewed, and that lessons learned are captured and actioned. Produces appropriate documentation to support these processes.Evaluate and makes recommendations/decisions on technical options as appropriate.Develop, reviews and maintains project and programme management support strategy, and generic standards, processes, procedures, tools and techniques.Support the setting up of individual project processes and procedures. Ensure that in depth project and programme management advice and assistance is available to strategic projects.Advise on the use of planning, estimating, tracking and risk analysis tools and techniques, and supports the use of selected tools, such as project management software.Provide generic and specific support for the development and content of business cases, project plans, and review and audit reports.Evaluate project performance and recommends changes where performance is found to be unsatisfactory.Review and audit the management of projects and programmes to ensure conformance to organisation standards.Undertake business and technical assurance co-ordination roles.Involved in establishing the Configuration Management System in use in the organisation and manages it for the project or programme.Provide a cross programme view to ensure consistency and ensure that impacts or effects between projects within a programme are properly handled.Additional Key Requirements:Managing People and ResourcesManages projects typically (but not exclusively) involving the development and implementation of business processes to meet identified business needs, acquiring and utilising the necessary resources and skills within a greed parameters of cost, timescales and quality.Has some responsibility for the work of others and the allocation of resourcesEstablishes?milestones and?has a significant role in the delegation of responsibilities.Has significant influence over the allocation and management of resources appropriate to given assignments.Demonstrates leadership Mentors colleaguesCommunicationRequired to communicate fluently orally and in writing, and to present complex technical information to both technical and non-technical audiences.Collaborative workingWorks with and influences team and specialist peers. Influences customers at account level and works collaboratively with colleagues across the University.Influences organisation, customers, suppliers, partners?and peers on the contribution of own?specialism.Builds appropriate and effective business relationshipsUnderstands the relationship between own specialism and wider customer/organisational requirements.Facilitates collaboration between stakeholders who have diverse objectives.Understands the relevance of own area of responsibility/specialism to the employing organisation.Takes customer requirements into account when making proposals.?Analyses requirements and advises?on scope and options for continuous operational improvement.Demonstrates creativity and innovation in applying solutions for the benefit of the customer/stakeholder.Initiative, problem solving and decision makingWorks under broad direction within a clear framework of accountabiliExercises substantial personal responsibility and autonomy. Plans own work to meet given objectives and processes. Makes decisions which influence the success of projects and team objectives.Performs a broad range of complex technical or professional work activities, in a variety of contexts. Investigates, defines and resolves complex problems.Work is often self-initiated.Is?fully accountable for meeting allocated technical?and/or project/supervisory objectivesUndertakes work which requires the application of fundamental principles in a wide and often unpredictable range of contextsAdvises on the available standards, methods, tools and applications relevant to own?specialism and can make appropriate choices from alternatives.?Analyses,?designs, plans, executes and evaluates work to time, cost and quality targets.Takes initiative to keep skills up to dateTakes account of relevant legislation.Maintains an?awareness of developments in the industry.Work EnvironmentBe aware of the risks in the workplace and potential impact on own work and that of others.Depending on area of work, conduct risk assessments, take steps to reduce hazards and take responsibility for the health and safety of self and others.Person SpecificationDegree or equivalentRelevant professional qualificationHas gained experience (some at Level 4) in any SFIA Skill which involves project work.Broadly skilled in information and communications technology. Has a comprehensive knowledge of relevant development life-cycles.Has gained experience in the Task of Project management - Level 5, OR: has achieved proficiency in Programme and project support office Level 4Is familiar with the project or programme development life-cycle and typical problems associated with the implementation of IT projects and programmes. Has practical knowledge of project or programme management methodologies, tools and techniques with in depth knowledge of at least one methodology.Able to demonstrate proficiency in:Organised and documented sets of techniques, intended to facilitate the structured development of applications for example: XP (Extreme Programming), RUP (Rational Unified Process), Objectory/UML(Unified Modelling Language).Techniques which help in modelling and understanding a business and its operation for example: functional business models, statistical process control, relational data modelling, use case.The discipline which gives precise control over IT assets by allowing IT management to maintain information about the "configuration items", including hardware devices, computer programs, documentation, telecommunications services and computer centre facilities, required to deliver an IT serviceCollection, analysis and application of historical and synthetic measurements in the estimation of IT activities for example: Development metrics (function point analysis, lines of code), Service metrics (capacity, throughput, response times), Life Cycle metrics (% successful projects/products per phase).Specific standards associated with the IT practitioner's current role for example: health and safety standards, departmental programming and accessibility standards, organisational network performance standards, service desk procedures, corporate quality and change management processes, ITIL, eTOM, TickIT, CMMI.Performing a proof of concept or prototyping exercise to demonstrate or evaluate the feasibility and potential benefits of applying a particular technology, product or toolset to meet a business need.Principles, methods, techniques and tools for the effective management of projects from initiation through to implementation for example: PRINCE2.Methods and techniques for reporting progress and financial conformance against an agreed plan.Automated tools to assist in the project management process, by automating mechanical tasks such as scheduling, resource balancing, and time recording. Tools and techniques for risk management for example: Open Workbench, Microsoft Project, RiskyProject.Methods and techniques associated with planning and monitoring progress of projects for example: product/work breakdown structures, baselining, critical path analysis, earned value, resource analysis, conflict resolution.Principles, methods, techniques and tools for the effective management of a programme of projects and related activities through to the successful achievement of planned business benefits.Identification, assessment and management of project risks, which could result in time or cost over-runs, or failure to deliver products which are fit for purpose.Special requirementsAble to undertake duties at different premises including any University campus as required.Travel may be necessary from time to time in order to attend conferences and events, undertake University business and effectively represent the University in key professional networks.IT Services provides services across extended hours. A variety of shift patterns, duty management rotas and on-call arrangements will be applicable.Expectations of all staffProfessional standardsAll staff employed by Birmingham City University are expected to exhibit high professional standards which promote and demonstrate the University’s core values of Excellence, People Focused, Partnership Working, Fairness and Integrity.Equal OpportunitiesAll staff are expected to understand and enact the University’s commitment to ensuring equality and diversity in all activities. This commitment is enshrined in the Equality Statement and core values.Dignity at workEvery member of staff has a responsibility to ensure colleagues are treated with dignity and respect.The University is committed to creating a work environment for all staff that is free from harassment, intimidation and any other forms of bullying at work, where everyone is treated with dignity, respect and professional courtesy.Health and safetyThe arrangements for meeting the University’s health and safety objectives are contained in the Birmingham City University Health and Safety Policy. This includes the responsibilities of key staff and procedures covering the main activities of the University.All staff are expected to take reasonable care of themselves and those that may be affected by their actions.Dress codeThe University does not operate a formal dress code for its employees, other than for those who are provided with uniform and/or protective clothing. However, employees must ensure that their dress is professional, reasonably smart and appropriate for the situation in which they are working. All staff should ensure that they present a professional image and one that reflects sensitivity to customer perceptions. This may reflect their ethnicity and lifestyle, but should not be provocative or cause offence to those with whom they have contact.CitizenshipAll staff are expected to adhere to good citizenship, being generous with help and support to others, collaborating with colleagues and working for the benefit of the University as a whole. In particular working to provide a positive student experience and achieving excellence in all the University’s activities.This job description indicates the expectations of staff at this level. Job descriptions are not exhaustive and you may be required to undertake other duties of a similar level and responsibility.Birmingham City University has adopted the Skills Framework for the Information Age (SFIA) to describe and manage competencies required of its ICT professionals. Further detailed information about job requirements, skills and knowledge requirements and additional work activities can be found in the full SFIA profile for this role. ................
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