OF PRACTICE - NCIHC

I N H E A LT H C A R E

N AT I O N A L C O U N C I L O N I N T E R P R E T I N G

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NATIONAL STANDARDS

OF PRACTICE

for

Interpreters in Health Care

Funded by a grant from

National Council on Interpreting in Health Care



September ? 2005

CONTENTS

COMMITTEE ..............................................................................................................................ii

BOARD ......................................................................................................................................ii

ACKNOWLEDGEMENTS ............................................................................................................iii

INTRODUCTION ........................................................................................................................1

STANDARDS

OF

PRACTICE ......................................................................................................5

Accuracy ............................................................................................................................5

Confidentiality ....................................................................................................................6

Impartiality ........................................................................................................................6

Respect ..............................................................................................................................7

Cultural Awareness ............................................................................................................7

Role Boundaries ................................................................................................................8

Professionalism..................................................................................................................9

Professional Development ..............................................................................................10

Advocacy ..........................................................................................................................10

GLOSSARY ..............................................................................................................................11

? 2005 National Council on Interpreting in Health Care, Inc., All Rights Reserved.

The NCIHC National Standards of Practice for Interpreters in Health Care is in the public domain and may be reproduced as is in its current

format under the copyright law of fair use. No changes may be made to the document except by the National Council on Interpreting in

Health Care. Persons seeking to use this document should contact NCIHC.

i

COMMITTEE

PREPARED

BY THE

STANDARDS, TRAINING

AND

CERTIFICATION COMMITTEE

Co-Chairs

Karin Ruschke, MA

President, International Language Services, Inc.

Interpreter Trainer, Program Development Consultant

Shiva Bidar-Sielaff, MA

Manager of Interpreter Services/Minority Community Relations

University of Wisconsin Hospital and Clinics

Members

Maria-Paz Beltran Avery, PhD

Strategic Director, Education Development Center, Inc.

Member, Certification Committee of the Massachusetts Medical Interpreters Association

Bruce Downing, PhD

Associate Professor and Director of the Program in Translation and Interpreting

University of Minnesota

Carola E. Green

Interpreter, Translator, Interpreting Trainer

Project Coordinator, Vista Community Clinic

Linda Haffner

Freelance Consultant, Trainer, and Spanish Interpreter/Translator

BOARD

REVIEWED

AND APPROVED BY THE

NCIHC BOARD

OF

DIRECTORS

Wilma Alvarado-Little, MA, Co-chair of the Board

Maria Michalczyk, RN, MA, Co-chair of the Board

Elaine Quinn, RN, MBA, CST, DSA, Treasurer

Lisa Morris, MSTD, Secretary

Cynthia E. Roat, MPH, Chair of the Advisory Committee

Sabrina Morales, Co-chair of the Research and Policy Committee

Elizabeth Jacobs, MD, Co-chair of the Research and Policy Committee

Joy Connell, Co-chair of the Organizational Development Committee

Esther Diaz, MEd, Co-chair of the Organizational Development Committee

Julie Burns, MEd, Co-chair of the Membership and Outreach Committee

Marjory Bancroft, MA, Co-chair of the Membership and Outreach Committee

Shiva Bidar-Sielaff, MA, Co-chair of the Standards, Training and Certification Committee

Karin Ruschke, MA, Co-chair of the Standards, Training and Certification Committee

? 2005 National Council on Interpreting in Health Care, Inc., All Rights Reserved.

ii

The NCIHC National Standards of Practice for Interpreters in Health Care is in the public domain and may be reproduced as is in its current

format under the copyright law of fair use. No changes may be made to the document except by the National Council on Interpreting in

Health Care. Persons seeking to use this document should contact NCIHC.

ACKNOWLEDGEMENTS

This work was generously funded by The Commonwealth Fund and The California Endowment. We

would like to thank the project coordinators, Esther Diaz and Patricia Ohmans/Health Advocates, for

their commitment to this project and Marjory Bancroft for her work on the Environmental Scan. We

would like to specially recognize the many interpreters and other individuals who participated in

our focus groups and responded to our survey, and the expert consultants who provided us with

valuable input.

? 2005 National Council on Interpreting in Health Care, Inc., All Rights Reserved.

The NCIHC National Standards of Practice for Interpreters in Health Care is in the public domain and may be reproduced as is in its current

format under the copyright law of fair use. No changes may be made to the document except by the National Council on Interpreting in

Health Care. Persons seeking to use this document should contact NCIHC.

iii

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