ROBERT SMITH
ROBERT SMITH
Medical Front Desk Receptionist/Analyst
Phone: (0123)?456?789 | Email: info@ | Website:
SUMMARY
Motivated and highly skilled Family Medicine confidentiality and outcomes
Demonstrated aptitude for effective interaction between patients, office staff, insurance
companies, and other medical facilities.
CORE COMPETENCIES
Microsoft office, Multi?Line Phone System, Internet Research, Appointment Scheduling,
Customer Service.
PROFESSIONAL EXPERIENCE
Medical Front Desk Receptionist/Analyst
Swedish Covent Medical Group ? August 2015 ¨C 2019
Key Deliverables:
? Provides Assistance to all Doctors and all Nurses.
? Performed Clinicals procedures such as phlebotomy, vital signs, clinical labs, and
patient transfer.
? Perform check?in and check?out procedures in an excellent manner.
? Performed patient care to elderly patients.
? Knowledgeable and well trained for e Clinical work, Meditech, e Care link access,
Citrix, and E?Care.
? Answering a high volume of incoming calls, Scheduling appointments, faxing
& assisting in other multi?task office work.
? Greet and check?in patients, and collect personal, medical, and insurance
information.
Medical Front Desk Receptionist/Analyst
ABC Corporation ? 2010 ¨C 2015
Key Deliverables:
? Greeted patients and tended to their questions and concerns Checked in incoming
patients Collected copayments and confirmed that patients insurance was active.
? Scheduled appointments in person and over the phone.
? Confirmed future appointments and followed up with missed appointments.
? Accurately created charts for new patients and prepared charts for upcoming
appointments.
? Filed patients confidential documents like faxes, blood reports and MRI reports
Handle all insurances verification and authorizations for private insurances and
workers compensation Upheld all HIPAA regulation.
? Multi?tasked and assisted with any needs.
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current role.
2259 Oak Street, Old Forge, New York, 13420
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ROBERT SMITH
Medical Front Desk Receptionist/Analyst
Phone: (0123)?456?789 | Email: info@ | Website:
EDUCATION
MS
2259 Oak Street, Old Forge, New York, 13420
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