English 212 Business English

English 212 Business English

Universidad del Este, Universidad Metropolitana, Universidad del Turabo ? Sistema Universitario Ana G. M?ndez, 2004 Derechos Reservados Prep. MAR 12 2004 Dr. Carmen L. Lamboy

Table of Contents

Pages

Study Guide .........................................................................................................5

Workshop One ....................................................................................................10

Workshop Two ....................................................................................................17

Workshop Three .................................................................................................22

Workshop Four ...................................................................................................29

Workshop Five ....................................................................................................38

Appendix .............................................................................................................41 Appendix A..........................................................................................................43

Evaluation Criteria Appendix B........................................................................................................105

Icebreaker Appendix C .......................................................................................................106

ENGL 212 Business English 3 Universidad Metropolitana

PowerPoint Goodwill Messages Appendix D .......................................................................................................111

Exercises Workshop One (1) Appendix E........................................................................................................113

Goodwill Letter Checklist Appendix F........................................................................................................114

PowerPoint Handling Routine Correspondence Appendix G .......................................................................................................116

Debate Sample Questions Appendix H .......................................................................................................118

PowerPoint Workshop Two (2) Appendix I .........................................................................................................125

Self Appraisal Appendix J ........................................................................................................129

PowerPoint Workshop Three (3) Appendix K........................................................................................................157

Sample Chronological Resume Appendix L ........................................................................................................159

Sample Functional Resume

ENGL 212 Business English 4 Universidad Metropolitana

Appendix M .......................................................................................................160 Sample Combination Resume

Appendix N .......................................................................................................161 Parallel Structure

Appendix O .......................................................................................................164 Self-Evaluation Interview Checklist

ENGL 212 Business English 5 Universidad Metropolitana

Course Title: Course code: Duration: Pre-requisite:

Study Guide Business English ENGL 212 Five Weeks First Year English; ENGL 211

Description: This course is the first part of an introduction to Business English for students in the Business Administration and Secretarial Sciences programs. The aim of this course is to improve the basic foundations for studying and practicing composition of goodwill messages, claim and adjustment messages, and persuasive messages to name a few. Reports and media communications will be emphasized to equip them with the necessary tools to develop news releases and newsletters. Since conducting a job search and preparing employment communications is an important goal, the course also is devoted to these principles.

General Objectives:

Through the development of the activities of this course, students will be expected to develop the abilities to:

1. Develop and refine dictionary and reference skills. 2. Refine spelling and business vocabulary skills. 3. Recognize the basic parts of speech and sentence elements, patterns, and

types. 4. Apply grammar, punctuation, capitalization, and word usage rules in textbook

exercises. 5. Develop a critical proofreading attitude to locate and correct errors in grammar,

punctuation, capitalization, numbers expression, and word usage. 6. Develop such desirable office worker traits as regular attendance, completion of

all assignments on time, active participation, and a conscientious demeanor. 7. Increase computer competency using the software tutorial and grammar

exercises. 8. Use English grammar and syntax correctly in business communication. 9. Use business terminology adequately. 10. Use the learning resources center to access and update information about

English word usage and idioms, as well as, principles of communication in English and the business world. 11. Demonstrate confidence as they increasingly use English orally and in writing. 12. Adhere to the principles of Standard English usage. 13. Write effective sentences and communications.

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