Employee Service Center: Kelly Temporary Employee Contact ...



-142875-16192500payroll Contact MatrixKELLY eMPLOYEESIf you have a payroll-related question, use this matrix for the right contact point.IssueContact PointContact InformationInquiries regarding:Status of current payPay details (payments issued in the last two calendar week endings)Hours accrual for Standard Holiday Plan (information available up to four weeks before each holiday)Hours accrual for Standard Service Bonus Plan (available in October of the plan year)Note: Standard Service Bonus Plan is only available through the Automated Paycheck Hotline.MyDetails(U.S. Only)Visit to access myDetails.Automated Paycheck Hotline(U.S. Only)1-800-762-8011Hours of operation: 24 hours a day, 7 days a weekInquiries regarding:Stolen or lost Money Network Service CardMoney Network Customer Service1-800-845-8683Inquiries regarding:Incorrect pay amountsUpdating addresses, telephone numbers, or e-mail addressesStatus of Direct Deposit Money Network Service enrollment (U.S. Only)Program guidelines: Standard Holiday Plan, Standard Service Bonus Plan, and Kelly Educational Staffing Bonus Plan (U.S. only)Time submittal requirementsPost Hire Required ActivitiesReissuing a lost or stolen paycheckMissing pay (from a previous pay period)GarnishmentsTax deductions, W-4, other tax-related issues Kelly Employee Service Center1-866-KELLY-4U (535-5948)Online Form – English Only(Search for the Employee Service Center on .)Fax: 248-273-8020Hours of operation:8 A.M. to 8 P.M. ET, Monday through FridayPhone support is also available in Spanish and French Canadian.Inquiries regarding:eRegistrationAesop login/pin issuesTechnical issues with Kelly-supported systems (e.g., eRegistration, Kelly Web Time, VMS technologies, Kelly Learning Center, , Aesop, Aesop Web Time)Kelly IT Service Desk1-800-KELLY-28 (535-5928)Inquiries regarding:ePaystub enrollmentAccess to the ePaystub and eW-2 siteeW-2 enrollmentKelly ePaystub/ eW-2 Web site regarding:Customer-specific holiday pay program, paid time off (PTO) program, or customer-specific policies and proceduresIssues related to time approval processNon payroll related issues or questionsCompensation during jury dutyLocal Kelly RepresentativeVaries by locationInquiries regarding:Wage or employment verificationThe Work Number(U.S. Only) regarding:Affordable Care Act (ACA)BenefitsBenefits department(U.S. Only)1-800-376-4964 ................
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