TROUBLESHOOTING STEPS FOR ACCESSING EPIC FROM THE …
TROUBLESHOOTING STEPS FOR ACCESSING EPIC FROM THE WEB If you have difficulty launching EPIC Hyperspace Production from the web, please follow the below instructions: *Note that we recommend Internet Explorer 7.0 or 8.0 at this time. 1) Add the Epic URL to the trusted sites in Internet Explorer.
a) Click on Start and click on Control Panel.
b) Once inside of control panel, double-click on Internet Options On Windows XP
On Windows 7
c) Click on the Security tab to bring it forward as the active tab, and select Trusted Sites
d) Click the Sites button to display the Trusted sites window.
Uncheck the Require server verification (https) for all sites in this zone. Add the URL to the websites zone. Click Close and Close
e) Open your web browser to the site and login with your lsumc-master userid and password
f) Once you've logged in, you should see the Hyperspace icons. Double-click Production to launch the application.
2) In some cases, you may receive the following error:
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