Chapter 1 Introduction to Operations Management
Chapter 1 Introduction to Operations Management
Operations Management
Maktab Khooneh Ehsan Elahi
Agenda
What is "Operations"? What is "Operations Management"? Operations Management main challenges Operations Management decision phases Operations management tools and technique
Strategic tools and technique Planning tools and technique Short-term operations tools and technique
What tools are applicable to your business? What topics do we cover?
2
Agenda
What is "Operations"? What is "Operations Management"? Operations Management main challenges Operations Management decision phases Operations management tools and technique
Strategic tools and technique Planning tools and technique Short-term operations tools and technique
What tools are applicable to your business? What topics do we cover?
3
What is "OPERATIONS"?
Operations: where things are being done Operations: Business operations are those ongoing
activities that an organization perform to produce value for its stakeholders.
4
Operations
Which of the following functions are examples of operations?
Warehousing / inventory Transportation Production Accounting and Finance Human Resources
5
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