EMPLOYEE JOB DESCRIPTION - Crestmark Bank

EMPLOYEE JOB DESCRIPTION

Payroll & Benefits Specialist Date Created ? July 2016 Status- Exempt

COMPANY MISSION AND VISION: Our Mission for Crestmark Bank and its people is to:

"Create a structure, environment and resources so that `The People of Crestmark' can achieve their corporate goals and satisfy their personal life visions."

This mission is supported by the Bank's vision for its customers and its people:

Customers Helping them to be more successful Adding more customers that the Bank can help Maintaining an appropriate risk reward ratio in customer dealings

People Having in place a culture that fosters open communication, teamwork, integrity and personal and corporate success A career development plan for all the People of Crestmark Bank Providing meaningful work for the People of Crestmark Creating a reward system that compensates fairly and ensures self-respect

COMPANY OBJECTIVES: In living and executing its mission and vision, the Bank has four (4) primary objective areas on which it focuses:

CULTURE PROFITABILITY GROWTH CONTROL

EMPLOYEE JOB DESCRIPTION

HOW THIS JOB IMPACTS THE OBJECTIVES AND MISSION CULTURE All positions at Crestmark impact on the Bank's objective of creating a culture that fosters open communication, teamwork, integrity, personal and corporate success and focus on customer service. At a minimum, this is accomplished by presenting a positive and professional message to customers, prospective clients and referral sources; using experience and professional knowledge to support and mentor others within Crestmark Bank; and executing commitments we make to each other and to ourselves. PROFITABILITY Each Crestmark associate plays a role in adding profitable transactions that maintain the risk / reward ratio established by the Bank. In addition, the Bank's associates create efficiencies within individual business lines and with fellow associates to streamline process that will reduce expenses to Crestmark. This position is part of the human resources team that supports the entire Crestmark team by ensuring proper pay controls are in place and administering the benefit package offered to our employees.

GROWTH All the People of Crestmark approach customer and prospect situations with the goal of providing solutions to the small businesses we serve.

CONTROL This position is part of the human resources team that supports the entire Crestmark team by ensuring proper pay controls are in place and administering the benefit package offered to our employees.

Payroll & Benefits Specialist July 2016

EMPLOYEE JOB DESCRIPTION

JOB DESCRIPTION CONTENT

JOB SUMMARY The Payroll & Benefits Specialist administers the activities relating to the company payroll, benefits and HRIS processing including developing, implementing and monitoring (e.g., performing internal audit and control procedures to ensure that all wages and taxes are accurate). The individual will be the company's subject matter expert with all payroll, benefits and HRIS administration.

DUTIES AND RESPONSIBILITIES

PAYROLL

Process payroll for hourly, salaried, and temporary employees; including reviewing and importing hours from time and attendance system, entering tax and direct deposit information, administering regulatory requirements, e.g., garnishments, tax levies, and support orders, and other adjustments to pay as necessary.

Implement and maintain payroll best practices to improve efficiency and consult with human resources team to improve payroll and HRIS processes.

Evaluate and implement payroll/HRIS systems upgrades and changes. Prepare quarterly tax credit reports and submit to third party vendor. Respond to all unemployment claims in a timely manner. Maintain employee records in payroll/HRIS systems. Administer the time and attendance policy and paid leave policy for all employees. Produces scheduled and ad-hoc reports pertaining to payroll and human resources

requirements.

BENEFITS:

Administer all employee benefit programs including enrollments and terminations. Coordinates and conducts the new employee on boarding process and presents benefits

presentations to ensure employees gain an understanding of benefit plans and enrollment provisions. Fulfills all governmental regulatory mandates and ensures filings are performed as required. Plans and administers annual open enrollment period. This includes preparation (or revision) and distribution of materials, conducting meetings to communicate changes to employees, arranging for on-site representation by providers, and processing changes within deadlines. Plans, conducts and reports results of audits to ensure all enrollments are accurate and that dependent information is correct for each employee and works closely with Accounting for quarterly and year end audits (payroll, Workers Comp, 401k, etc.).

Payroll & Benefits Specialist July 2016

EMPLOYEE JOB DESCRIPTION

Addresses benefit inquiries to ensure timely and accurate resolutions. Maintains contact with employees and beneficiaries to facilitate proper and complete utilization of benefits for all employees.

Processes monthly billings from providers. Reviews billings for accuracy and approves for payment in a timely manner. Resolves discrepancies with carriers and payroll.

Coordinate with third party administrator to manage disability claims according to the plan. Administers online COBRA enrollments/changes and responds to and manages unemployment

claims and workers compensation cases.

HRIS ADMINISTRATION:

Maintains complete electronic employee personnel files, records and other documentation for employees, including processing new employees, forms for employment status changes and maintaining timely and accurate files. Coordinates pre-employment paperwork and processes.

Prepares statistical summaries and reports from the HRIS involving payroll information, performance management, demographic data and other employee data, requiring knowledge of the various Human Resources disciplines. Assists to maintain data integrity in systems by running queries and analyzing data and reviewing source documents for accuracy and completion of data input.

Generates files/reports such as the EEO1/Vets 100, annual non-discrimination testing for benefits plans, annual reports, as well as other special and ad hoc reports as requested.

Recommends business process improvements having an HRIS component. Perform other related duties as required and assigned.

SUPERVISORY RESPONSIBILITIES

No direct supervisory responsibilities are required

QUALIFICATIONS AND REQUIREMENTS

EXPERIENCE, KNOWLEDGE, AND SKILL REQUIREMENTS:

At least 5+ years of experience administering payroll, HRIS and benefits processes required. Work experience should include knowledge of basic human resources, payroll practices, benefits administration, and compliance or other related experience.

Must have strong knowledge of a variety of computer software applications including payroll, benefits, time & attendance and HRIS and self-service systems. Experience with Ceridian a plus.

Must have a high level of interpersonal skills to handle sensitive and confidential situations. Strong understanding of Human Resources processes and terminology, payroll and benefit

processes and procedures, including eligibility and enrollment rules and benefit procedures.

Payroll & Benefits Specialist July 2016

EMPLOYEE JOB DESCRIPTION

Demonstrates exceptional analytical skills and ability to create useful and actionable reports from data.

Possess strong written and verbal communications skills. Possess strong organization skills and ability to complete multiple tasks and high volume of

work on deadline. Strong attention to detail and ability to edit and proofread. Possess a creative outlook with a problem-solving attitude. Excellent time management, organizational, and follow-through skills. Has shown ability to respond quickly and accurately to requests for data, ability to provide

excellent customer service a must. Proficient in Microsoft Office applications. Must be able to lift up to 25 lbs. Any other duties as assigned by the Director of Human Resources

EDUCATION AND TRAINING REQUIREMENTS: Bachelor's degree or relevant years of experience; CEBS, CPP and/or PHR/SHRM-CP certification preferred.

DISCLAIMER This job position performs other assignments and performs other duties as deemed necessary by the Bank. The contents of this job description may change as deemed necessary by the Bank.

Payroll & Benefits Specialist July 2016

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