الخطة الدراسية



Public Authority for Applied Education & Training

College of Technical Studies

Electronics Engineering Department

Computer Section

Second Semester 2013/2014

Computer Maintenance

ENC 205

Course Name: Computer Maintenance

Course Number: 205

Instructor Name: Dr. Feda AlShahwan

Email : dr.f.alshahwan@

www :

Text book :

• A+ Guide to Managing & Maintaining Your PC by Jean Andrews, 8th Edition

• Lab Manual for Andrews’ A+ guide to Managing & Maintaining Your PC, 8th by Jean Andrews + Instructor Notes

• Troubleshooting & Maintaining Your PC for Dummies by Dan Gookin, 2nd Edition

• Instructor Lecture notes

Class time: Sun, Tues 9:00 – 10:00

Thursday 11:00 - 2:00

Office Hours : As posted

Course Objective:

• Identify the main components of the computer;

• Disassemble and Assemble the computer;

• Use hardware and Software diagnostic tools;

• Analyse and troubleshoot problems;

• Test, diagnose and fix the system;

• Upgrade the computer’s components;

• Do periodic maintenance;

• Prepare the Hard disk and install Operating System;

Grading Policy:

Attendance 5%

Assignments 5%

Activity & Reports 5%

First Term Exam 30% Thursday 24/April

Quizzes 15%

Final 40%

Notes:

▪ Each student is required to do her own documents. Cheating is not allowed.

▪ Late homeworks or lab reports are not allowed.

▪ Absence in Quizzes and Midterms are not excused.

Course Contents:

Week1: Chapter 1

• Introduction to Computer Maintenance

• Safety tips to protect the technician and the equipment

• Prepare a Computer Maintenance workshop

• Types of diagnostic tools used by PC repair technician

Week2: Chapter 1 & Chapter 2

• Introduction to Computer Hardware Components

• Disassemble and Assemble the Computer

• Computer Cases and Form Factors

Week3: Chapter 1 & Chapter 2

• External and Internal Cables and Connectors

• Power Supply: Types and Specifications

• Cooling Methods and Devices

Week4: Chapter 3

• Introduction to Software components : Windows and BIOS

• Quick and Easy Windows Support tools

Week5: Chapter 4

• CMOS configuration setup

• POST, BIOS error codes

• CMOS Battery

• Motherboard: Types and Features

Week6: Chapter 4

• Configuring a Motherboard: Jumpers and setup BIOS

• Installing or Replacing a Motherboard

• Maintaining a Motherboard

Week7: Chapter 5

• CPU: Types and Characteristics

• Selecting and Installing a Processor

Week8: Review

• Midterm

Week9: Chapter 5

• Memory: Types, Specifications and Memory Modules

• Selecting and Installing a Memory Module

• Upgrading a Memory

Week10: Chapter 6 & Chapter 7

• Storage devices: Hard disk drive, Floppy Disk drive and CD-RW

• Backup, Prepare HDD

• Installing Windows

Week11: Chapter 8

• Supporting I/O devices

• Installing and Configuring Adapter Cards: Network Card and Sound Card

• Supporting the Video Subsystem

• Supporting Storage Devices

Week12: Chapter 12

• Troubleshooting Strategies

• Troubleshooting Windows and Applications

• Periodic prevention maintenance

Week13: Chapter 13 & Chapter 14

• Troubleshooting Hardware Problems

• Cleaning and maintain PC components

• Upgrade PC components

Week14:

• Review

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