الخطة الدراسية
Public Authority for Applied Education & Training
College of Technical Studies
Electronics Engineering Department
Computer Section
Second Semester 2013/2014
Computer Maintenance
ENC 205
Course Name: Computer Maintenance
Course Number: 205
Instructor Name: Dr. Feda AlShahwan
Email : dr.f.alshahwan@
www :
Text book :
• A+ Guide to Managing & Maintaining Your PC by Jean Andrews, 8th Edition
• Lab Manual for Andrews’ A+ guide to Managing & Maintaining Your PC, 8th by Jean Andrews + Instructor Notes
• Troubleshooting & Maintaining Your PC for Dummies by Dan Gookin, 2nd Edition
• Instructor Lecture notes
Class time: Sun, Tues 9:00 – 10:00
Thursday 11:00 - 2:00
Office Hours : As posted
Course Objective:
• Identify the main components of the computer;
• Disassemble and Assemble the computer;
• Use hardware and Software diagnostic tools;
• Analyse and troubleshoot problems;
• Test, diagnose and fix the system;
• Upgrade the computer’s components;
• Do periodic maintenance;
• Prepare the Hard disk and install Operating System;
Grading Policy:
Attendance 5%
Assignments 5%
Activity & Reports 5%
First Term Exam 30% Thursday 24/April
Quizzes 15%
Final 40%
Notes:
▪ Each student is required to do her own documents. Cheating is not allowed.
▪ Late homeworks or lab reports are not allowed.
▪ Absence in Quizzes and Midterms are not excused.
Course Contents:
Week1: Chapter 1
• Introduction to Computer Maintenance
• Safety tips to protect the technician and the equipment
• Prepare a Computer Maintenance workshop
• Types of diagnostic tools used by PC repair technician
Week2: Chapter 1 & Chapter 2
• Introduction to Computer Hardware Components
• Disassemble and Assemble the Computer
• Computer Cases and Form Factors
Week3: Chapter 1 & Chapter 2
• External and Internal Cables and Connectors
• Power Supply: Types and Specifications
• Cooling Methods and Devices
Week4: Chapter 3
• Introduction to Software components : Windows and BIOS
• Quick and Easy Windows Support tools
Week5: Chapter 4
• CMOS configuration setup
• POST, BIOS error codes
• CMOS Battery
• Motherboard: Types and Features
Week6: Chapter 4
• Configuring a Motherboard: Jumpers and setup BIOS
• Installing or Replacing a Motherboard
• Maintaining a Motherboard
Week7: Chapter 5
• CPU: Types and Characteristics
• Selecting and Installing a Processor
Week8: Review
• Midterm
Week9: Chapter 5
• Memory: Types, Specifications and Memory Modules
• Selecting and Installing a Memory Module
• Upgrading a Memory
Week10: Chapter 6 & Chapter 7
• Storage devices: Hard disk drive, Floppy Disk drive and CD-RW
• Backup, Prepare HDD
• Installing Windows
Week11: Chapter 8
• Supporting I/O devices
• Installing and Configuring Adapter Cards: Network Card and Sound Card
• Supporting the Video Subsystem
• Supporting Storage Devices
Week12: Chapter 12
• Troubleshooting Strategies
• Troubleshooting Windows and Applications
• Periodic prevention maintenance
Week13: Chapter 13 & Chapter 14
• Troubleshooting Hardware Problems
• Cleaning and maintain PC components
• Upgrade PC components
Week14:
• Review
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