Project name:



November 20, 2018

Dear Care Coordination Partners,

Following a two-day people, process and technology readiness assessment by Blue Cross and Amerigroup, we have determined the go-live date for the Medicaid transition will be January 1, 2019. This is a firm date our organizations have jointly committed to for a strong implementation and transition across all critical capabilities.

As a reminder, although we will not be launching until January 1st, you will still be required to continue with your training and log-in to the AGP systems at minimum every 30 days to avoid getting locked out.

While there has been great progress to date, this additional time will ensure a solid transition. In commitment to the January 1, 2019 date, new member identification cards will be issued as soon as possible and should be used on January 1st.

 

|January 1st, 2019 |Enrollment/CC Assignment: Enrollment will no longer be in Bridgeview. All Delegates will view their |

| |membership in the assigned Delegate queues in CareCompass. Generating enrollment reports will be an option.|

| | |

| | |

| |HRA Data/Required Contact Notes: CCs are required to complete the following required contact note |

| |templates: |

| | |

| |Assessment Complete Contact Note |

| |Refusal of Assessment Contact Note |

| |Unable to Reach Contact Note |

| |Transfers |

| | |

| |Service Agreements/Home Care Authorizations/DTRs: CCs are required to enter state plan Home Care Auths and |

| |EW service agreements into Availity’s ICR (Interactive Care Reviewer) Portal. |

|March 1st, 2019 |Forms:  CCs will be required to complete these forms in the CareCompass platform for all living |

| |arrangements. |

| |Health Risk Assessments |

| |Care Plans |

| |TOC logs |

Your Partner Relations Consultant will continue to check-in with you regularly to answer questions and provide updates on training.

Contact your Partner Relations Consultant directly with any questions.

Thank you!

Government Markets Partner Relations Team

Partner.Relations@

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