Person Specification: Deputy Manager



Person Specification: Deputy Animal Care Supervisor

| | | |

| |ESSENTIAL |DESIRABLE |

|PHYSICAL |Good general health | |

|EDUCATION | |SQP |

| |Minimum 5 GCSE’s including Maths and English | |

| |HNC/HND/NVQ Level 2/3 or equivalent animal qualification | |

| | | |

|EXPERIENCE |2 years experience in animal handling |Experience of supervision and training of staff and |

| |Work in an animal welfare environment |volunteers |

| |Excellent oral and written communication skills | |

| |Ability to use initiative and make sound decisions | |

| |Good interpersonal and communication skills with the ability to motivate and inspire and positively influence staff and | |

|SPECIAL SKILLS & |volunteers | |

|KNOWLEDGE |Ability to plan and arrange own work and work of others in a pressured environment | |

| |IT literate and numerate | |

| |Some knowledge of Health and Safety regulations | |

| | | |

| |Willingness to learn and acquire new skills | |

|PERSONALITY & |Personable and with open approach to new ideas |Patient and understanding |

|DISPOSITION |Able to communicate with a wide variety of individuals | |

| |Customer service skills | |

| |Flexible, adaptable and resilient | |

| |Good sense of humour, honest, trustworthy and reliable | |

| |Good time keeping, smart and tidy appearance | |

| |Sympathy for animal welfare and the work of the RSPCA |Holder of full driving license |

|SPECIAL CIRCUMSTANCES | | |

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