Speaker Curriculum Vita And Bibliography



Speaker Curriculum Vita And Bibliography

Melinda Nickles-McStott, RN, CCM

Director: Quality/Case Management Department

Tift Regional Medical Center

Contact Information

229-353-6119

mindy.mcstott@

2004 - Director Case Management Tift Regional Medical Center

Tifton, GA

• Direct in-patient Case Management Department for 190 bed acute care hospital.

2003 - 2004 Administrator Intrepid, USA

Albany, GA

• Serve as agency Administrator for parent and one branch location providing Medicare, Medicaid, and Commercial Insurance services.

• Successfully transitioning agency through integration of Intrepid, USA policies / procedures after purchase.

2000 – 2003 Administrator / Exec. Director Soleus Healthcare Services

West Palm Beach, FL

• Served as agency Administrator for growing parent location with projected annual revenue of $1.7 million providing Medicare, Medicaid, Medicaid Waiver, Private Pay and Commercial Insurance services.

• Provided successful leadership under PPS to bring agency from negative contribution margins to positive margins; exceeding budget for admissions, revenue, GPM and CM %.

• Lead agency through deficiency free Medicare Certification and State Licensure surveys for three straight years.

• Served as Executive Director for four locations in South Florida. Acted to provide operational support and consultant to less experienced managers.

1998 - 2000 Operations Director Medshares Home Care

West Palm Beach, FL

• Managed 15 multiple-disciplinary employees to support for profit Medicare agency start-up.

• Successfully directed staff / agency for deficiency free licensure and Medicare certification surveys.

• Developed agency referral base.

1996 - 1998 Director of Clinical Operations Bethesda Home Care

] Boynton Beach, FL

• Directly managed 6 employees in 100,000 visit/ $12 million annual gross revenue hospital based home health agency.

• Increased staff productivity and decreased supply and mileage costs to effectively bring cost per visit to below Medicare cost caps.

1996 - 1996 Director of Operations St. Vincent’s Healthcare

Sacramento, CA

• Directed 6 managers in three sites for Medicare Certified for-profit home health and hospice agency.

• Established productivity standards for home health staff.

• Reduced hospice payment denials by ensuring compliance with admission standards.

• Directed implementation of HIV program.

1991- 1992 Manager, Patient/Family Care Hospice Savannah

Savannah, GA

• Managed 15-member multiple disciplinary team in community based, not-for-profit hospice home care and inpatient programs.

• Developed policy and procedures for start-up inpatient hospice program. Revised all home hospice policies.

• Developed and implemented staff orientation / education programs for new inpatient program.

1990 - 1991 Patient Care Coordinator AmeriCare Home Health

Savannah, GA

• Responsible for patient admissions in hospital based home health agency.

• Served as primary nurse for plastic surgery group effectively increasing agency referrals from group and improving referral source satisfaction with care provided.

• Worked with agency marketing department to develop order pad to increase DME/supply referrals.

1981 - 1991 Staff Nurse Mansfield, OH; Denver CO; Frankfurt, W.

Germany; Savannah, GA

• Worked in a variety of acute care settings – vascular surgery, Med/Surg, Oncology, OB and Progressive Care / Telemetry.

• Accepted charge nurse responsibilities.

EDUCATION

1982 - 1985 Metropolitan State College Denver, CO

• Bachelor of Science in Nursing, Minor in Health Care Management

• Graduated Summa Cum Laude

1978 - 1981 Mansfield General Hospital School of Nursing Mansfield, OH

• Nursing Diploma

• Graduated with first place honors for academic achievement

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