MTA COMPANY PROFILE - Miki Travel

COMPANY PROFILE

COMPANY

PROFILE

MTA TRAVEL SOLUTIONS

COSTA RICA IS A NATURAL

PARADISE WITH 6% OF THE

WORLD¡¯S BIODIVERSITY

AT YOUR SERVICE SINCE 1975

We feel both pleased and

h o n o re d t o i n t ro d u c e

ourselves as one of the

leading travel companies in

Costa Rica. We at MTA

would like to offer you

every kind of service here

in Costa Rica. Our team of

professionals, with a

tremendous wealth of

experience in the travel

t r a d e , a re c a p a b l e o f

fulfilling every client needs

MANUEL ANTONIO

while traveling with us. MTA

Travel Solutions is a Tour

Operator serving the

tourism industr y since

1975. We are one of the

first Tour Operators of

Costa Rica, we operate

from San Jose and we know

our country as you know

the palm of your hand. Our

main goal has been always

complete client satisfaction.

We only use high quality

ARENAL VOLCANO

products and services, that

we have been able to

acquire trough this many

years of operations.

Remember, if you want a

lifetime experience of your

visit to Costa Rica your

choice is MTA, where

everything is supervise by

the owners, so we can

assure you only the highest

quality.

HELICONIA

CORPORATE STATEMENTS

VISION

To lead the operation of touristic

services in Costa Rica trough the

constant improvement, customer

satisfaction and innovation. To be a

company highly rentable with an

outstanding excellence and with

exemplar y relations with the

community, the environment and

the social responsibility.

MISSION

A firm commitment to customer

satisfaction. We seek to always

provide professional solutions and

added value in all our services to

exceed our client¡¯s expectations

and to achieve our partner¡¯s goals.

We want to create value and to

make a difference, that is why we

suppor t the sustainable and

responsible tourism.

problems by making the right

decisions.

Costumer service

We have the commitment and the

passion to satisfy our client¡¯s needs

and we manage to accomplish it.

N ATURE

Loyalty and integrity

Our standards are high and they are

reflected in all our operations.

Communication

We m a k e e m p h a s i s o n

communication (external and

internal) so our representatives can

fully understand the client¡¯s needs.

This principle makes us serve our

clients as they deserve.

Innovation

We are committed to bring

solutions and to be always a step

STRATEGIC OBJECTIVE

ahead. The innovation allows finding

To recognize that a good service is greater benefits of the things that

more than a competitive price; it's a already exists.

near-obsessive attention to detail

that transforms a good experience Quality

into an exceptional one. We don't In all we do. Our true quality

want to sell you a travel package; commitment allows us to make

we want to understand your needs, promises become facts, creating

so we can custom design a travel tangible results and benefits.

solution that meets your specific

requirements. We look at your Team work

opportunities and challenges and The success is the result of working

design a solution customized to fit together to satisfy our client¡¯s

you.

needs. Trust, mutual respect and

enthusiasm are the angular stones

VALUES

of our team work.

The core values of MTA Travel

Solutions are costumer service, Responsibility

l o y a l t y a n d i n t e g r i t y , We are concerned in doing the

communication, innovation, quality, right thing.

team work and responsibility. We

offer the same level of service to all

WE HOPE TO ESTABLISH A

our clients. We comply with strict

principles of professional conduct LONG BUSINESS RELATIONSHIP

and ethics. Our team of

WITH MANY BENEFITS FOR

professionals not only arranges

BOTH COMPANIES

Costa Rica travel solutions, they

take a proactive approach to solve

MARINO B ALLENA

NATIONAL PARK

TO RT U G U E RO N AT I O N A L

PARK

MONTEVERDE

BIOLOGIC AL RESERVE

PUERTO VIEJO

S E RV I C E S

F I T ¡¯ s ( I N D I V I D U A L provide complete program and

TRAVELERS)

logistics management services for

any kind of group. Our incentive

If you want to travel to Costa Rica travel programs motivate employees

y o u r c h o i c e i s M TA Tr av e l to perform at their peak and help

Solutions, we invite you to enjoy all to build corporate loyalty. See how

that Costa Rica has to offer. Walk in our experienced team can maximize

the rain forests, take a bath in your investments. Our mission is to

natural hot springs waters, see provide professional support in the

turtles nesting on a protected d e s i g n a n d e x e c u t i o n o f

beach, visit national parks, take a exceptionally successful group travel

canopy through the trees or raft programs from all over the world.

through exotic wilderness. We MTA Travel Solutions Meetings &

welcome you to experience the Incentives Division is a customadventure of a lifetime!! Naturally, designer, planner and manager of

we would also be glad to design any quality corporate group travel

vacation for you from scratch or programs.

modify an existing itinerary to

custom made your Costa Rica GROUPS

vacation, just let us know what kind

of adventure you are seeking for. Our Groups Department will take

Whether you are looking for an c a re o f a l l yo u r n e e d s a n d

adventure, ecotourism, or romantic expectations to make your group

vacation, Costa Rica, with all its trip one to remember. We have

great natural diversity and beauty is been around since 1975 so our

the perfect place for you to have a knowledge and expertise is the one

dream vacation.

you are looking for to make your

trip a successful one. We will work

DMC INCENTIVES AND with you in every aspect of the trip

MEETINGS

until you are satisfied with the

results. MTA Travel Solutions offers

Costa Rica offers one of the world's the right services for the right

most incredible choices of Meetings group, a great selection of options

and Incentives travel venues, with according to the group¡¯s interest:

something new and exciting to from birdwatchers, adventure

discover and to enjoy on every groups, high school and university

visit. Whether you're looking to students, to senior citizens,

create a one of a kind group community service, family vacations

e x p e r i e n c e o r a c k n o w l e d g e or just leisure groups. All of them

individual achievement, Costa Rica is will have a customized program and

the perfect place to recognize your the right tour guide to make their

t o p p e r f o r m e r s , m o t i v a t e experience a memorable one.

employees and celebrate

accomplishments. The possibilities WE WANT TO CREATE A GOOD

are endless when you bring your PRODUCT WITH AN OPTIMAL

incentive program to Costa Rica.

COMBINATION OF SERVICES,

MTA Travel Solutions helps you by

offering meetings that are well-run, PROVIDING A COLORFUL AND

p r o d u c t i v e a n d c r e a t e a n PLEASANT STAY TO YOU, AND

environment most conducive to

ALL OF YOUR CLIENTS

move your business forward. We

OUR PEOPLE

WHAT WE DO FOR YOU

?

VIP greeting inside the

Juan Santamar¨ªa airport

?

Greeting and meeting in

the hotel or airport with

our staff

?

Private transfers

?

Shuttle transfers

?

One day tours (adventure,

nature, cultural), private or

regular service

?

Multi day packages

?

Mini packages

?

Hotel reservations

?

Rent a car

?

Bilingual guides

?

Driver services

?

Helicopter transfers

?

Air transfers

?

Private air transfers

?

Groups

?

Honeymoons

?

Weddings

?

Meeting and

incentive groups

?

Cosmetic and

dental procedures

?

Real estate

advisory

?

Dinner parties

?

Emergency phone number

?

Special services

?

Airport tax (you have to

let us know in advance)

?

Our recommendations

and expertise

?

Personalized service

?

We do not charge

service or hidden

fees

A DV E N TUR E

WHY MTA TRAVEL SOLUTIONS?

1.

2.

3.

4.

5.

6.

We are a travel agency located in

Costa Rica, with people that know

Costa Rica.

All our clients will obtain

personalized and first class service

of their Costa Rica vacation.

Our expertise and high quality

customer service will help you

create the perfect Costa Rica

vacation package.

We have been in the business since

1975.

We are members of different

prestigious organizations related to

the travel industry.

WITH US YOU GET

RESULTS

SURF

RAFTING

Because of our continuous effort to do

things the right way, we have obtained level

5 in the Certification for Sustainable

Tourism (CST) program promoted by the

ICT (Costa Rican Institute of Tourism). For

more information you can check: http://

turismo-sostenible.co.cr

ZIP LINE

RAPPEL

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