BUILDING TRUST, TEAMWORK & ENGAGEMENT

BUILDING TRUST, TEAMWORK & ENGAGEMENT

Dan Smith, MD, FACEP Executive Medical Director

October 1, 2020

?2020 Huron Consulting Group Inc. and affiliates. All rights reserved.

Dr. Smith

?2020 Huron Consulting Group Inc. and affiliates. All rights reserved.

2

1

About Studer Group

?2020 Huron Consulting Group Inc. and affiliates. All rights reserved.

ORGANIZATIONAL ACHIEVEMENTS

? 2010 recipient of the Malcolm Baldrige National Quality Award

? 99th percentile employee engagement for 9 straight years

? 50 Best Small and Medium Companies

to Work For

(7 consecutive

years)

? For customer loyalty and willingness to recommend, Studer Group ranks among high performing businesses like Apple, USAA, and Amazon as measured by the Net Promoter Score

3

A little levity...

?2020 Huron Consulting Group Inc. and a?ffi2li0a2te0s.HAulrlornigChtosnrseusletirnvgedG.roup Inc. and affiliates. All rights reserved.

4

2

1

Context & Role of the Leader

?2020 Huron Consulting Group Inc. and affiliates. All rights reserved.

Critical role of the Dyad Leader

Don't underestimate your influence

Leader Must-Haves and Must-Dos:

- Create Buy-in amid Change - Engage and connect with team - Know oneself and others (EI) - Create a positive culture in the workplace - Provide feedback - Run effective meetings - Delineate goals and action plan - Promote wellness and resiliency - Develop oneself and others

?2020 Huron Consulting Group Inc. and affiliates. All rights reserved.

6

3

2

Building Trust, Teamwork & Engagement

?2020 Huron Consulting Group Inc. and affiliates. All rights reserved.

?2020 Huron Consulting Group Inc. and a?ffi2li0a2te0s.HAulrlornigChtosnrseusletirnvgedG.roup Inc. and affiliates. All rights reserved.

8

4

?2020 Huron Consulting Group Inc. and a?ffi2li0a2te0s.HAulrlornigChtosnrseusletirnvgedG.roup Inc. and affiliates. All rights reserved.

9

Engagement: The Why and What

?2020 Huron Consulting Group Inc. and affiliates. All rights reserved.

5

 ................
................

In order to avoid copyright disputes, this page is only a partial summary.

Google Online Preview   Download