Quality Assurance Meeting - midwest-site
Quality Improvement Meeting
December 11, 2007
11:00 – 1:00
Agenda
I. Old Business
II. New Business
a. Quality Assurance
• Walk-through
• New & Established patient audit
• No-Shows
• QA At A Glance
• Financial At A Glance
• Coding audits
• Patient comments
• Staff comments
• Medicare Questionnaire
b. Risk Management
• Deceased patient chart audit
• Grievance/Complaint Form
c. OSHA/Safety
• Injury/Accident
• Fire Drill
d. Quality Improvement
• Quality improvement plan and priorities for 2008
1) Service excellence and staff satisfaction
2) Patient and Staff Satisfaction Surveys
Adjourn
Next QI Meeting will be held on January 8th from 11:00 – 1:00
Be sure and bring your brown bag lunch!
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