Service Level Agreement Best Practice

Previous Review Date: 5/19/2009. Next Review Date: 7/1/2010. 9.0 - Termination of Agreement. All parties will re-evaluate this Agreement at the beginning of every fiscal year end. 10.0 - Signatures. Title & Name. Stephen Levin, CIO, USIS Date Title & Name. Mike Berthelsen, AVP, FM Date Best Practice IT Service Level Agreement ................
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