BUSINESS CONTINUITY PLAN – SAMPLE TEMPLATE



BUSINESS CONTINUITY PLAN – SAMPLE TEMPLATEESSENTIAL FUNCTIONS AND ROLES BY DEPARTMENTDEPARTMENT: SALES & MARKETINGCustomerBusiness FunctionPriorityTeamPersonnel/RoleGroup AResponse to customer request (answer phones and emails)EssentialSalesGroup ACreating quotesEssentialSalesGroup AInvoicesEssentialSalesGroup AExisting customer meetings (remote)EssentialSalesGroup AExisting customer meetings (onsite)DiscretionarySalesGroup ANew customer meetings (remote)DiscretionarySalesGroup ANew customer meetings (onsite)Non-essentialSalesAllSocial Media and Website UpdatesDiscretionaryMarketingAllEvents and sponsorship engagementsNon-essentialMarketingAllTravel (out of town)Non-essentialAllInternalSales Team MeetingsEssentialManagementInternalTeam Management MeetingsEssentialManagementInternalOne-to-One Supervisory MeetingsDiscretionaryManagementInternalCustomer communications and coordinationEssentialMarketing ................
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