A PROFESSIONAL MORTGAGE PRACTICE - Ryan Grant

A PROFESSIONAL MORTGAGE PRACTICE

RECOGNIZED BY SCOTSMAN GUIDE AS ONE OF THE "TOP 50" LOAN ORIGINATORS IN THE NATION IN 2014, 2015 AND 2016, RYAN GRANT IS BOTH HIGHLY DECORATED AND WIDELY RESPECTED AMONG HIS CLIENTS AND PEERS FOR HIS OUTSTANDING CUSTOMER SERVICE, INTEGRITY AND SERVANT LEADERSHIP. AFTER MORE THAN 12 YEARS IN THE INDUSTRY, HE HAS EXCELLED AS AN ORIGINATOR, MANAGER AND BUSINESS OWNER. TODAY HE IS A PRODUCING BRANCH MANAGER FOR BENCHMARK MORTGAGE, WHERE HE HAS THE DISTINCTION OF OPENING THE COMPANY'S FIRST BRANCH OFFICE IN ORANGE COUNTY.

Early in his life, Ryan pursued his goal of becoming an attorney. He earned his bachelor's degree in law and society from UC Santa Barbara and was accepted to law school. He then decided to take a year off to save money to pay for school and followed his brother-in-law to an opportunity in mortgage lending. "I loved it and realized I was good at it. I enjoyed helping people with a combination of being a consultant, working with numbers and having an immediate impact on peoples' lives."

Ryan's passion and aptitude for the industry quickly opened doors to greater and greater opportunities, and he eventually accepted a position as regional manager for a brokerage firm in Orange County.

MASTER OF HIS OWN DESTINY

When the market crisis was about to hit in 2007, Ryan did something that many would find shocking ? he started his own company. He reasoned that an aggressive, proactive approach was the only way to deal with what was coming. "I knew it would be tough for the company to stay afloat, but I needed to be able to steer my own ship."

That strategy worked, and two years later, he merged with a San Francisco-based company. "I helped them start their retail division and became the director of retail operations. In 2010 when interest rates moved up, I really wanted to get back into the relationship-based side of finance and focus on purchases rather than refinances."

I have always been a proponent of leading by example.

" " -RyanGrant

Ryan reinvented himself once again and moved his team to a Newport Beach based Lending Company, where they excelled for 4 1/2 years. Ryan describes this period as the beginning of his second career in the industry, during which his shift from management to origination required that he build a client base from the ground up. "I didn't have a big client list and had done hardly any purchase loans up to that point. I had to get out and make a name for my team and impress people with the way we helped our clients."

Over time, Ryan's strategy for success moved from generating volume through high saturation of the market, to a more focused, consultative approach. "Once I started taking coaching classes and understanding the business to a deeper degree, I stopped trying to be everything to everyone, and instead began focusing on being the right things to the right people."

Ryan's concentration is now trained on cultivating the highest quality relationships with an exclusive community of strategic partners, including Realtors?, real estate and estate planning attorneys, CPAs and financial advisors, all of whom are committed to working together to guide customers through a continuum of financial choices and outcomes.

"We've gotten very specific about who we are working with and why. We all have a mutual level of respect and success. When we achieve success, we achieve it together. If anything goes wrong, it's not anyone's fault ? we just fix it and make sure the client remains the number one focus. When clients see us work as a team, it's a powerful thing. They realize they're working with professionals who are on the same wavelength, so they know what to expect."

Ryan has built a business that is firmly based on customer service, using lending as a financial tool to help clients do more than simply meet their objective of buying a particular house. "All of our systems are geared to helping people build wealth in the short term and long term. We believe in financial planning through real estate. When moving from one home to another, we help clients see if it's possible to accumulate real estate rather than sell. We know our clients' goals, financial plans and family plans because we talk not just to them, but to their other financial advisors."

Armed with a complete understanding of his clients' financial goals, Ryan follows up every year with an annual review. "On the anniversary of their loan, we talk about whether they are still comfortable or if there have been changes in their life that are causing them to think about moving up or down. I also monitor their mortgages throughout the term of their loan and proactively manage it the same way a financial advisor would manage their assets, making sure they don't miss an opportunity to save money or leverage equity to consolidate."

SOMETHING BIGGER THAN THEMSELVES

Ryan describes his team as "a core of elite people who know their jobs and are the best at what they do." He has developed a highly systematized, replicable and consistent system for every process. And if it is ever discovered that there are holes or duplications, steps are taken to redefine roles and hire help where it is needed. Ryan is an effective delegator, who trusts and respects his team, all of whom are working toward the same goal: having a client for life.

Ryan's is supported by his team of outstanding professionals which includes - Angilla Wang, Aaron Hanson, Amit Singh, Eric Vavere and Joseph Terranova and are all talented and experienced loan consultants who share Ryan's consultative lending approach.

Ryan takes his responsibility as a leader very seriously, because he believes "the number one inhibitor of business growth is its' leader. You hear in coaching that you can't do it all by yourself. More than anything, I want everyone to know they are part of something bigger than themselves. We're all working toward the same goal of customer service excellence. But it's not about the money ? that's just a byproduct of what we do. Our real `why' is making an impact on people's lives."

Working with quality people drives me to work hard.

" " -RyanGrant

Ryan has grown in his personal life as he and his wife, Brianne, have welcomed their second child, another daughter, Juliette. Their 2- year-old daughter, Kyla, is a source of light and inspiration to her parents. Ryan is also a long-time athlete who still makes time to play basketball and golf.

"I have always been a proponent of leading by example," Ryan says. "I get into the office early and stay late. Working with quality people drives me to work hard. I may not be the smartest guy in the room, but I think I care the most, and I have an amazing team. There's no way I could have done this by myself."

"I stopped trying to be everything to everyone, and instead began focusing on being the right things to the right people.

- Ryan Grant

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