A Guide to Using SkillSoft Courses - Nursing Leadership
|A Guide to Using Nursing Leadership Courses |
|Contents |Tips & Guides |
|Getting Started |Using NetDownload |
|SkillPort Features |Making Time for Learning |
|Taking Courses | |
|Course Features and Navigation | |
|Technical Support | |
Log In and Get Started [Top of Page]
|To access these courses, you’ll log in to the site. You’ll find the URL for the site in the steps below. |
To log in:
|1. |Open your web browser | |
|2. |Type URL in the address line | |
|3. |Press Enter |The Welcome screen is displayed. |
|4. |Click on the Login button |To open the Login page. |
|5. |Enter your User ID and Password |[pic] |
| | | |
| |You will have chosen these when you | |
| |first registered. | |
| | | |
| |Click on Login | |
| |The site will be displayed | |
SkillPort Features [Top of Page]
|When you enter SkillPort, you’ll see your personal Home Page where you can built your own personal learning path. There |
|are 6 tabs across the top of the page, Home, Catalog, Resources. The sidebar provides a Short Cuts menu that will help you|
|build and customize your learning path. The Search and Learn feature is located at the top of the screen, under the tabs. |
|Below is an example of a typical SkillPort Home page. |
|Home Tab |
|The Home page is where you will view your personal learning plan. Your personal learning path is made up of Learning |
|Events. Learning Events consist of courses, Job Aids, Skill Briefs. My Plan tracks your Learning Event progress, goals and|
|reminders. The My Favorites section of your Home page is where you can add Learning Events. To learn how to add Learning |
|Events to My Plan and My Favorites, refer to the Catalog Tab section later in the document. The My Progress Report area |
|displays the total number of courses completed and total training time. The company news section contains up to date |
|company news and information about Learning Events. |
|Catalog Tab |
|The catalog page provides a full listing of the Learning Events. The catalog is displayed in a tree structure similar to that |
|found within Windows Explorer. You can expand the listing by clicking on the arrow icon in front of the folders. To collapse the|
|listing, click on the down arrow in front of the folders. |
|[pic] |
Adding Learning Events to My Plan
|You can add Events to My Plan yourself, or your manager can add them. When you add a course to your plan, you can set specific |
|information such as: the date and time the course is due to be completed, any goals for taking the course, and email reminders |
|that will be sent to you automatically. |
To add courses to My Plan:
|1.|Click on the Catalog tab |You can also use the Search and Learn feature to locate a course . |
|2.|Expand the tree to view a | |
| |Curriculum and Series | |
| |Click on a Course name | |
|3.|From the top of the Course |[pic] |
| |Information page, click on Add this| |
| |course to My Plan | |
|4 |Enter the appropriate information |[pic] |
| |in the fields on the Add To My Plan|Due Date: Set the date the learning goal is to be accomplished |
| |page |Goal: Set the goal for taking this course |
| | |Reminder: Set email reminders at desired intervals |
|5.|Click on the Submit button |A confirmation page is displayed indicating the course has been added to your plan. |
| | |[pic] |
|6.|Click on Click Here to Go To My |[pic] |
| |Plan | |
Building your My Favorites Page
|My Favorites is your personal catalog of references that are of value to you. My Favorites currently supports Job Aids and |
|SkillBriefs learning events. |
To add new learning events to your favorites:
|1.|Select a learning event from the |Or use the Search and Learn feature |
| |Catalog tab | |
|2.|Expand the tree to view a | |
| |Curriculum and Series | |
|3.|Select the Learning Event you wish | |
| |to add to your favorites by | |
| |clicking on the name of the event | |
|4.|Click on Add to My Favorites |[pic] |
| | |The learning event is added to your list of favorites. |
|5.|Click on Close this Window | |
|6.|Click on the Home tab |[pic] |
| | |The Learning Event is added to your My Favorites list. |
|Resources Tab |
|The Resources page provides additional in-depth information about a specific topic. This list is compiled from research on what |
|the Subject Matter Experts are recommending. The resources are arranged in the same categories as SkillSoft series of courses so|
|you can easily locate information on a topic of interest to you. |
|If the MeansBusiness option has been implemented, you'll see the SkillSoft MeansBusiness section before the SkillSoft reference |
|books section on this page. This section contains links to search the MeansBusiness reference library of leading business books.|
Search and Learn [Top of Page]
|SkillPort’s Search and Learn feature enables you to search the Course catalog or Website to locate courses, topics, Job Aids, |
|and SkillBriefs by searching for them using keywords or phrases. You have two search options, the Standard Search and the |
|Advanced Search. |
|Standard Search enables you to search either the Course Catalog or Website. When you search the catalog, all matches in the |
|Course Summary page and/or topic objectives will be returned. Searching the website will search the pages in the Credentials, |
|Live Events , Resources and Help pages |
|Advanced Search gives you the option of specifying the type of Search. You can search on All of the Words, Any of the Words, or |
|by Exact Phrase. You can also narrow the search down to search a specified category. You can search Courses, Topics, |
|SkillBriefs, Job Aids, Custom Objects, Web Site, or All Learning Objects. |
Using Search and Learn
|1. |Type a keyword into the Search and |[pic] |
| |Learn text box at the top of the page | |
|2. |Verify Catalog is selected | |
|3. |Click on Search |The search results are displayed in a table. A legend at the top of the screen |
| | |describes the icons that indicate the type of Learning Event located. You can |
| | |access the Learning Event by clicking on the title. If more than 1 page of |
| | |results are found then next/prev indicators are displayed. |
|4. |Click on the desired topic, course, Job|To open the Learning Event |
| |Aid, or SkillBrief | |
Using Advanced Search and Learn
|1. |Click on Advanced Search |The Advanced Search screen is displayed. |
| | |[pic] |
|2. |Type a word or phrase in the Search and| |
| |Learn text box | |
|3. |Specify the type of Search | |
|4. |Specify a category | |
|5. |Click on Search |The search results are displayed in a table. A legend at the top of the screen |
| | |describes the icons that indicate the type of Learn Event located. You can |
| | |access the Learning Event by clicking on a title. If more than 1 page of results|
| | |are found then next/prev indicators are displayed. |
|6. |Click on the desired topic, course, Job|To open the Learning Event |
| |Aid, or SkillBrief | |
Additional Features [Top of Page]
Short Cuts
|The Short Cuts menu located on the left side of the SkillPort window, provides another way for you to quickly access some |
|of SkillPort’s features. |
|Short Cut |Description |
|My Plan |Takes you to your My Plan page |
|My Favorites |Takes you to your My Favorites page |
|My Report |Takes you to your Learner Records Progress Report |
|Ask the Expert |Click on the Short Cut to go to a page where you can send an|
| |email to a Subject Matter Experts, within specified subject |
| |areas. If you have OnLine Mentoring available, you will be |
| |able to access SkillSoft’s Subject Matter Experts. |
| |Otherwise, you can send email to Subject Matter Experts |
| |within your organization |
|Chat Rooms |Click on the Chat Rooms Short Cut to go to the SkillPort |
| |Community Chat rooms page |
|Message Boards |Click on the Message Boards Short Cut to go to the SkillPort|
| |Community Message rooms page |
Personalize
You can personalize your User Profile and Short Cut menu in this section
Personalizing your User Profile
You can edit your User Profile to change your Name, E-Mail address, or your password.
To Edit your User Profile:
|1.|Click on Personalize |[pic] |
|2.|Click on Update Your User Profile |[pic] |
| | |The search results are displayed in the same tree format as the Catalog, and the |
| | |tree is automatically expanded. |
|3.|Edit your User Profile as needed | |
|4.|Click on the Update Profile button | |
Customizing your Short Cuts
You can add, remove Short Cuts from the menu. You can also change the order in which they appear.
To Edit your Short Cuts:
|1. |Click on Personalize | |
|2. |Click on Personalize Your Short Cuts |[pic] |
| | |The search results are displayed in the same tree format as the Catalog, |
| | |and the tree is automatically expanded. |
|3. |Follow the instructions on the Edit | |
| |Short Cuts page to add and remove Short| |
| |Cuts | |
|4. |Click on the Save button | |
Logout
|Clicking on Logout, logs the current user out of SkillPort, and returns you to the Login Screen |
Taking Courses [Top of Page]
|Once you have located a course, click on the underlined course or topic title to view the Course Information page. In the |
|upper left hand corner of the information page, are links that enable the following actions: |
|Play this course |Click this link to take a course live over the web. This will immediately launch|
| |the course in a separate browser window. |
|Download this course |Click this link to download a course to your PC so you can take it offline. |
| |The first time you click this link you will be prompted to install the SkillSoft|
| |Course Manager to manage your offline course content. Each subsequent time you |
| |click this link, you will simply download content for that particular course. |
|Add this course to My Plan |Click this link to add a course to your My Plan page to take at a later time. |
|Evaluate this course |Click this link to access the online evaluation form associated with this |
| |course. (An Evaluation has to be created and assigned to the course(s) in order |
| |for the link to appear) |
Course Features and Navigation [Top of Page]
|You launch a course using one of the methods described in the previous section. The following features and | |
|navigation items are found in all courses. | |
|When you launch a course for the first time, |[pic] | |
|a welcome screen will be displayed. You can | | |
|start the course by clicking on the Start | | |
|button. | | |
|When you exit a course by clicking on the |[pic] | |
|Exit button, your location is bookmarked. | | |
|When you return to a course with a bookmarked| | |
|location, a Welcome Back screen is displayed.| | |
Course Controls & Legend
|When you are in a course topic, preassessment, or mastery assessment, you’ll see the following items in the Variable |
|Area. |
Audio
|The audio control buttons are only active when you are playing course content or actively taking assessments. They |
|are replaced by the Legend when on the Course Menu, Accelerated PATH or Assessments screens. |
|[pic] |Click this button to turn audio off. |
|[pic] |Click this button to turn audio on. |
|[pic] |Click this button to play or re-play audio. |
|[pic] |Click this button to stop audio while it is playing. This button will also appear when audio for a|
| |particular page is finished playing. |
Page Control
|The page control buttons are only active when you are playing course content or actively taking assessments. They |
|allow you to move forward and backward through the course and assessment content: |
|[pic] |Click this button to page backward. |
|[pic] |Click this button to page forward. |
|When you are in the Course Menu, the items in the Variable Area change to show a Legend and Return to Bookmark |
|button. |
|The Legend explains the icons used to note course progress. |
|Click Return to Bookmark to return to your last place in the course. |
Course Menu
|Clicking Course Menu takes you to the course menu screen. Here you can access the course Lessons, Topics, | |
|Preassessments and Mastery Assessments. | |
|Use the blue arrows to expand and collapse|[pic] | |
|the Course Menu. | | |
|To play content from the Course Menu click| | |
|the Lesson, Topic,or Assessment title. | | |
|Assessments | |
|Clicking the Assessments button enables you to take Preassessments and Mastery Assessments for the course, and | |
|allows you to view your results. You may take each Preassessment only one time. You may take the Mastery | |
|Assessments as many times as necessary to validate your mastery of the content. | |
|To start a Preassessment or Mastery, |[pic] | |
|click the corresponding colored button | | |
|under Preassess Results or Mastery | | |
|Results. You can also access individual| | |
|assessments from the Course Menu. | | |
|Note: When you click Assessments, a | | |
|Print button will appear on the | | |
|sidebar. Click Print to print your | | |
|assessment results. | | |
|Accelerated PATH | |
|You create an Accelerated Path by taking the Preassessments found on the Asssessments or the Course Menu page. | |
|Based on your Preassessment results, an Accelerated PATH through the course is identified for you. The lessons | |
|and topics for which you have demonstrated mastery are marked as Mastered, indicating that you do not need to | |
|complete them. | |
|When you start any topic (or lesson |[pic] | |
|overview) from the Accelerated Path, | | |
|you’ll see a transition screen that | | |
|indicates whether you have mastered that | | |
|topic. You have the option to start the | | |
|topic, or skip to the next topic. To play | | |
|content from the Accelerated Path MENU, | | |
|click the Topic or Assessment title. | | |
|Reference | |
|Clicking the Reference button will open a separate browser window from which you can view: Course Objectives, | |
|Glossary, Job Aids and Additional Resources. | |
|To navigate within the References section, use the navigation buttons within your browser. To return to the | |
|course player, click the X in the upper right corner of the browser window. | |
|Job Aids | |
|Clicking the Job Aids button will open a separate browser window from which you can view the job aids for the | |
|course. These documents are on-the-job performance support tools. | |
|Print | |
|Clicking the Print button enables you to print your assessment scores. This button is only visible when you are | |
|viewing the Assessments page. | |
|Help | |
|Clicking Help launches a separate browser window. Here you have access to the online Help documentation. | |
|To navigate within the Help section, use the navigation buttons within your browser. To return to the course | |
|player, click the X in the upper right corner of the browser window. | |
|Exit | |
|Clicking Exit will close the course player. | |
|Note: Using the Exit button to close the course player enables the player to Bookmark your place in the course | |
|so when you return to the course, you will have the option to return directly to that spot. If you exit the | |
|player by clicking the X in the upper right corner, your place in the course will not be bookmarked. | |
|Technical Support [Top of Page] | |
|SkillSoft Technical Support is available during UK office hours. | |
|Phone: 01483 795 207 | |
|Email: emeasupport@ | |
| | |
|Technical support can be also be accessed in a number of different ways: | |
| | |
|a) Frequently Asked Questions | |
| | |
|We will be regularly updating the website with "Frequently Asked Questions" and technical support documents. | |
|These will hopefully answer most of your technical questions, but if you want additional support then you can | |
|contact us by email or phone. | |
| | |
|b) By email | |
| | |
|We can be contacted via support@nursingleadership.co.uk and you should receive a reply the next working day. | |
| | |
|c) By phone | |
| | |
|Skillsoft technical support can be contacted on (01483) 795207 on weekdays between 9 and 5 | |
|Alternatively, you can contact us at the Nursing Leadership team on (0161) 237 2629 or (0161) 237 2598 or by | |
|leaving a message at (0161) 237 2355. | |
| | |
|In our experience from our pilot programme, we strongly recomend finding some local support (such as your IT | |
|department or a computer-literature family member or friend). | |
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