A Guide to Using SkillSoft Courses - Nursing Leadership



|A Guide to Using Nursing Leadership Courses |

|Contents |Tips & Guides |

|Getting Started |Using NetDownload |

|SkillPort Features |Making Time for Learning |

|Taking Courses | |

|Course Features and Navigation | |

|Technical Support | |

Log In and Get Started [Top of Page]

|To access these courses, you’ll log in to the site. You’ll find the URL for the site in the steps below. |

To log in:

|1. |Open your web browser | |

|2. |Type URL in the address line | |

|3. |Press Enter |The Welcome screen is displayed. |

|4. |Click on the Login button |To open the Login page. |

|5. |Enter your User ID and Password |[pic] |

| | | |

| |You will have chosen these when you | |

| |first registered. | |

| | | |

| |Click on Login | |

| |The site will be displayed | |

SkillPort Features [Top of Page]

|When you enter SkillPort, you’ll see your personal Home Page where you can built your own personal learning path. There |

|are 6 tabs across the top of the page, Home, Catalog, Resources. The sidebar provides a Short Cuts menu that will help you|

|build and customize your learning path. The Search and Learn feature is located at the top of the screen, under the tabs. |

|Below is an example of a typical SkillPort Home page. |

|Home Tab |

|The Home page is where you will view your personal learning plan. Your personal learning path is made up of Learning |

|Events. Learning Events consist of courses, Job Aids, Skill Briefs. My Plan tracks your Learning Event progress, goals and|

|reminders. The My Favorites section of your Home page is where you can add Learning Events. To learn how to add Learning |

|Events to My Plan and My Favorites, refer to the Catalog Tab section later in the document. The My Progress Report area |

|displays the total number of courses completed and total training time. The company news section contains up to date |

|company news and information about Learning Events. |

|Catalog Tab |

|The catalog page provides a full listing of the Learning Events. The catalog is displayed in a tree structure similar to that |

|found within Windows Explorer. You can expand the listing by clicking on the arrow icon in front of the folders. To collapse the|

|listing, click on the down arrow in front of the folders. |

|[pic] |

Adding Learning Events to My Plan

|You can add Events to My Plan yourself, or your manager can add them. When you add a course to your plan, you can set specific |

|information such as: the date and time the course is due to be completed, any goals for taking the course, and email reminders |

|that will be sent to you automatically. |

To add courses to My Plan:

|1.|Click on the Catalog tab |You can also use the Search and Learn feature to locate a course . |

|2.|Expand the tree to view a | |

| |Curriculum and Series | |

| |Click on a Course name | |

|3.|From the top of the Course |[pic] |

| |Information page, click on Add this| |

| |course to My Plan | |

|4 |Enter the appropriate information |[pic] |

| |in the fields on the Add To My Plan|Due Date: Set the date the learning goal is to be accomplished |

| |page |Goal: Set the goal for taking this course |

| | |Reminder: Set email reminders at desired intervals |

|5.|Click on the Submit button |A confirmation page is displayed indicating the course has been added to your plan. |

| | |[pic] |

|6.|Click on Click Here to Go To My |[pic] |

| |Plan | |

Building your My Favorites Page

|My Favorites is your personal catalog of references that are of value to you. My Favorites currently supports Job Aids and |

|SkillBriefs learning events. |

To add new learning events to your favorites:

|1.|Select a learning event from the |Or use the Search and Learn feature |

| |Catalog tab | |

|2.|Expand the tree to view a | |

| |Curriculum and Series | |

|3.|Select the Learning Event you wish | |

| |to add to your favorites by | |

| |clicking on the name of the event | |

|4.|Click on Add to My Favorites |[pic] |

| | |The learning event is added to your list of favorites. |

|5.|Click on Close this Window | |

|6.|Click on the Home tab |[pic] |

| | |The Learning Event is added to your My Favorites list. |

|Resources Tab |

|The Resources page provides additional in-depth information about a specific topic. This list is compiled from research on what |

|the Subject Matter Experts are recommending. The resources are arranged in the same categories as SkillSoft series of courses so|

|you can easily locate information on a topic of interest to you. |

|If the MeansBusiness option has been implemented, you'll see the SkillSoft MeansBusiness section before the SkillSoft reference |

|books section on this page. This section contains links to search the MeansBusiness reference library of leading business books.|

Search and Learn [Top of Page]

|SkillPort’s Search and Learn feature enables you to search the Course catalog or Website to locate courses, topics, Job Aids, |

|and SkillBriefs by searching for them using keywords or phrases. You have two search options, the Standard Search and the |

|Advanced Search. |

|Standard Search enables you to search either the Course Catalog or Website. When you search the catalog, all matches in the |

|Course Summary page and/or topic objectives will be returned. Searching the website will search the pages in the Credentials, |

|Live Events , Resources and Help pages |

|Advanced Search gives you the option of specifying the type of Search. You can search on All of the Words, Any of the Words, or |

|by Exact Phrase. You can also narrow the search down to search a specified category. You can search Courses, Topics, |

|SkillBriefs, Job Aids, Custom Objects, Web Site, or All Learning Objects. |

Using Search and Learn

|1. |Type a keyword into the Search and |[pic] |

| |Learn text box at the top of the page | |

|2. |Verify Catalog is selected | |

|3. |Click on Search |The search results are displayed in a table. A legend at the top of the screen |

| | |describes the icons that indicate the type of Learning Event located. You can |

| | |access the Learning Event by clicking on the title. If more than 1 page of |

| | |results are found then next/prev indicators are displayed. |

|4. |Click on the desired topic, course, Job|To open the Learning Event |

| |Aid, or SkillBrief | |

Using Advanced Search and Learn

|1. |Click on Advanced Search |The Advanced Search screen is displayed. |

| | |[pic] |

|2. |Type a word or phrase in the Search and| |

| |Learn text box | |

|3. |Specify the type of Search | |

|4. |Specify a category | |

|5. |Click on Search |The search results are displayed in a table. A legend at the top of the screen |

| | |describes the icons that indicate the type of Learn Event located. You can |

| | |access the Learning Event by clicking on a title. If more than 1 page of results|

| | |are found then next/prev indicators are displayed. |

|6. |Click on the desired topic, course, Job|To open the Learning Event |

| |Aid, or SkillBrief | |

Additional Features [Top of Page]

Short Cuts

|The Short Cuts menu located on the left side of the SkillPort window, provides another way for you to quickly access some |

|of SkillPort’s features. |

|Short Cut |Description |

|My Plan |Takes you to your My Plan page |

|My Favorites |Takes you to your My Favorites page |

|My Report |Takes you to your Learner Records Progress Report |

|Ask the Expert |Click on the Short Cut to go to a page where you can send an|

| |email to a Subject Matter Experts, within specified subject |

| |areas. If you have OnLine Mentoring available, you will be |

| |able to access SkillSoft’s Subject Matter Experts. |

| |Otherwise, you can send email to Subject Matter Experts |

| |within your organization |

|Chat Rooms |Click on the Chat Rooms Short Cut to go to the SkillPort |

| |Community Chat rooms page |

|Message Boards |Click on the Message Boards Short Cut to go to the SkillPort|

| |Community Message rooms page |

Personalize

You can personalize your User Profile and Short Cut menu in this section

Personalizing your User Profile

You can edit your User Profile to change your Name, E-Mail address, or your password.

To Edit your User Profile:

|1.|Click on Personalize |[pic] |

|2.|Click on Update Your User Profile |[pic] |

| | |The search results are displayed in the same tree format as the Catalog, and the |

| | |tree is automatically expanded. |

|3.|Edit your User Profile as needed | |

|4.|Click on the Update Profile button | |

Customizing your Short Cuts

You can add, remove Short Cuts from the menu. You can also change the order in which they appear.

To Edit your Short Cuts:

|1. |Click on Personalize | |

|2. |Click on Personalize Your Short Cuts |[pic] |

| | |The search results are displayed in the same tree format as the Catalog, |

| | |and the tree is automatically expanded. |

|3. |Follow the instructions on the Edit | |

| |Short Cuts page to add and remove Short| |

| |Cuts | |

|4. |Click on the Save button | |

Logout

|Clicking on Logout, logs the current user out of SkillPort, and returns you to the Login Screen |

Taking Courses [Top of Page]

|Once you have located a course, click on the underlined course or topic title to view the Course Information page. In the |

|upper left hand corner of the information page, are links that enable the following actions: |

|Play this course |Click this link to take a course live over the web. This will immediately launch|

| |the course in a separate browser window. |

|Download this course |Click this link to download a course to your PC so you can take it offline. |

| |The first time you click this link you will be prompted to install the SkillSoft|

| |Course Manager to manage your offline course content. Each subsequent time you |

| |click this link, you will simply download content for that particular course. |

|Add this course to My Plan |Click this link to add a course to your My Plan page to take at a later time. |

|Evaluate this course |Click this link to access the online evaluation form associated with this |

| |course. (An Evaluation has to be created and assigned to the course(s) in order |

| |for the link to appear) |

Course Features and Navigation [Top of Page]

|You launch a course using one of the methods described in the previous section. The following features and | |

|navigation items are found in all courses. | |

|When you launch a course for the first time, |[pic] | |

|a welcome screen will be displayed. You can | | |

|start the course by clicking on the Start | | |

|button. | | |

|When you exit a course by clicking on the |[pic] | |

|Exit button, your location is bookmarked. | | |

|When you return to a course with a bookmarked| | |

|location, a Welcome Back screen is displayed.| | |

Course Controls & Legend

|When you are in a course topic, preassessment, or mastery assessment, you’ll see the following items in the Variable |

|Area. |

Audio

|The audio control buttons are only active when you are playing course content or actively taking assessments. They |

|are replaced by the Legend when on the Course Menu, Accelerated PATH or Assessments screens. |

|[pic] |Click this button to turn audio off. |

|[pic] |Click this button to turn audio on. |

|[pic] |Click this button to play or re-play audio. |

|[pic] |Click this button to stop audio while it is playing. This button will also appear when audio for a|

| |particular page is finished playing. |

Page Control

|The page control buttons are only active when you are playing course content or actively taking assessments. They |

|allow you to move forward and backward through the course and assessment content: |

|[pic] |Click this button to page backward. |

|[pic] |Click this button to page forward. |

|When you are in the Course Menu, the items in the Variable Area change to show a Legend and Return to Bookmark |

|button. |

|The Legend explains the icons used to note course progress. |

|Click Return to Bookmark to return to your last place in the course. |

Course Menu

|Clicking Course Menu takes you to the course menu screen. Here you can access the course Lessons, Topics, | |

|Preassessments and Mastery Assessments. | |

|Use the blue arrows to expand and collapse|[pic] | |

|the Course Menu. | | |

|To play content from the Course Menu click| | |

|the Lesson, Topic,or Assessment title. | | |

|Assessments | |

|Clicking the Assessments button enables you to take Preassessments and Mastery Assessments for the course, and | |

|allows you to view your results. You may take each Preassessment only one time. You may take the Mastery | |

|Assessments as many times as necessary to validate your mastery of the content. | |

|To start a Preassessment or Mastery, |[pic] | |

|click the corresponding colored button | | |

|under Preassess Results or Mastery | | |

|Results. You can also access individual| | |

|assessments from the Course Menu. | | |

|Note: When you click Assessments, a | | |

|Print button will appear on the | | |

|sidebar. Click Print to print your | | |

|assessment results. | | |

|Accelerated PATH | |

|You create an Accelerated Path by taking the Preassessments found on the Asssessments or the Course Menu page. | |

|Based on your Preassessment results, an Accelerated PATH through the course is identified for you. The lessons | |

|and topics for which you have demonstrated mastery are marked as Mastered, indicating that you do not need to | |

|complete them. | |

|When you start any topic (or lesson |[pic] | |

|overview) from the Accelerated Path, | | |

|you’ll see a transition screen that | | |

|indicates whether you have mastered that | | |

|topic. You have the option to start the | | |

|topic, or skip to the next topic. To play | | |

|content from the Accelerated Path MENU, | | |

|click the Topic or Assessment title. | | |

|Reference | |

|Clicking the Reference button will open a separate browser window from which you can view: Course Objectives, | |

|Glossary, Job Aids and Additional Resources. | |

|To navigate within the References section, use the navigation buttons within your browser. To return to the | |

|course player, click the X in the upper right corner of the browser window. | |

|Job Aids | |

|Clicking the Job Aids button will open a separate browser window from which you can view the job aids for the | |

|course. These documents are on-the-job performance support tools. | |

|Print | |

|Clicking the Print button enables you to print your assessment scores. This button is only visible when you are | |

|viewing the Assessments page. | |

|Help | |

|Clicking Help launches a separate browser window. Here you have access to the online Help documentation. | |

|To navigate within the Help section, use the navigation buttons within your browser. To return to the course | |

|player, click the X in the upper right corner of the browser window. | |

|Exit | |

|Clicking Exit will close the course player. | |

|Note: Using the Exit button to close the course player enables the player to Bookmark your place in the course | |

|so when you return to the course, you will have the option to return directly to that spot. If you exit the | |

|player by clicking the X in the upper right corner, your place in the course will not be bookmarked. | |

|Technical Support [Top of Page] | |

|SkillSoft Technical Support is available during UK office hours. | |

|Phone: 01483 795 207 | |

|Email: emeasupport@ | |

| | |

|Technical support can be also be accessed in a number of different ways: | |

| | |

|a) Frequently Asked Questions | |

| | |

|We will be regularly updating the website with "Frequently Asked Questions" and technical support documents. | |

|These will hopefully answer most of your technical questions, but if you want additional support then you can | |

|contact us by email or phone. | |

| | |

|b) By email | |

| | |

|We can be contacted via support@nursingleadership.co.uk and you should receive a reply the next working day. | |

| | |

|c) By phone | |

| | |

|Skillsoft technical support can be contacted on (01483) 795207 on weekdays between 9 and 5 | |

|Alternatively, you can contact us at the Nursing Leadership team on (0161) 237 2629 or (0161) 237 2598 or by | |

|leaving a message at (0161) 237 2355. | |

| | |

|In our experience from our pilot programme, we strongly recomend finding some local support (such as your IT | |

|department or a computer-literature family member or friend). | |

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