Job Description - CMF
Job Description
OFFICE MANAGER
OFFICE of CONGRESSMAN
SUMMARY:
The Office Manager assists in the overall operation of the D.C. office, and ensures that office policies and procedures are followed.
ESSENTIAL JOB FUNCTIONS:
o Supervisory: Carries out responsibilities in accordance with office policy and applicable laws. Responsibilities include training support staff employees; planning, assigning and directing work of support staff employees;
o Monitors the Office's compliance with House Rules;
o Maintains and updates, as necessary, an employee handbook and policy manual for the office;
o Provides orientation and training for new staff;
o Assists departing employees with necessary administrative procedures (i.e., returning keys, House I.D. cards, and other office property; obtaining forwarding addresses, work files, and records);
o Administers parking space assignments for office;
o Maintains confidential medical files, as necessary, for all staff members, including interns and volunteers;
o Maintains emergency information sheets for each staff member;
o Maintains leave and time records for the Washington, D.C. staff;
o Manages office supplies for the Washington, D.C. and district offices;
o Orders business cards for the Washington, D.C. and district office staff;
o Supervises the reception desk, mail operations and the administrative files and personnel records;
o Assumes responsibility for overall office appearance and layout;
o Assists the staff in all mass mailings and ensures that quarterly mass mailing reports are filed;
o Maintains borrowing lists and staff borrowing I.D.'s for the Library of Congress;
o Assists staff in scheduling House or Capitol rooms for outside group functions;
o Maintains a good working relationship with the Member, staff and constituents;
o Accepts performance based criticism and direction;
o Meets attendance requirements as established by the office;
o Works under pressure and handles stress;
o Responsible for responding to ADA and OSHA questionnaires;
o Works a flexible schedule including long hours, nights, and weekends; and
o Performs other duties as assigned.
EDUCATION/EXPERIENCE:
At least one year of office management experience. At least one year of working in a congressional office. Alternatively, five years of related work experience.
SKILLS AND KNOWLEDGE REQUIRED:
o Thorough knowledge of the Members' Congressional Handbook and House Rules;
o Provides necessary organization, supervisory, leadership and motivation to manage office operations;
o Ability to perform essential job functions above;
o Ability to work cooperatively and courteously with others;
o Temperament to communicate with a variety of personalities in a tactful, pleasant, and professional manner;
o Strong leadership and organizational skills;
o Ability to manage multiple tasks and projects;
o Thoroughness and careful attention to detail;
o Knowledge of office policies, practices and procedures;
o Knowledge of office computer applications; and
o Proficiency in word processing.
WORKING CONDITIONS:
o Work is mainly performed in an office environment. Noise levels are usually moderate; and
o Ability to work in a small work station without an expectation of privacy.
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