PDF Consumer Risk Index - Travelers Insurance

Consumer Risk Index

AN ANNUAL SURVEY OF THE RISKS AMERICANS BELIEVE ARE MOST PREVALENT IN THEIR LIVES October 2014

Contents

Executive summary

1

Key findings

2

Top risks

3

Demographics and areas of concern

4

Distracted driving

6

Personal privacy issues/identity theft

7

Extreme weather

8

Managing risk

9

Preparing with insurance

10

About the survey

11

Executive summary

Health, wealth and worry

Thinking about their health, their money, the dangers of technology or even bad weather cause many Americans to worry.

About one in four worries a great deal about these or other issues that can make the world seem like a risky place for consumers and their families. When they look ahead, two-thirds of Americans say the world is getting riskier, while only one in eight takes the opposite view.

These are some of the findings of the second annual Travelers Consumer Risk Index, based on a July 2014 survey of more than 800 adult Americans. The index measures Americans' general perceptions of risk in daily life.

This report presents details about what topics worry Americans. It reveals information about who worries most, how concerns may differ by region and other facts about how Americans view the risks of life in today's world.

By identifying key trends and risks of greatest concern through the Travelers Consumer Risk Index, we hope to start a dialogue around how Americans can better prepare for the unexpected and lead safer lives.

AMOUNT OF OVERALL RISK YOU/YOUR FAMILY FACES

% %

%

% %

%

%

% %

%

% %

%

ALL ADULTS

%

ALL ADULTS

Very high risk Somewhat high risk Moderate risk

Low risk No risk

PERCENTAGE OF PEOPLE WHO BELIEVE THE WORLD IS GETTING RISKIER

% %

% %

%

%

%

%

%

%

ALL ADULTS

%

%

%

%

ALL ADULTS

Much more risky

Somewhat more risky Not changing either way

Somewhat less risky Much less risky

| 1

Key findings

Americans see a riskier world

? According to data released Oct. 1, 2014, 63% say they believe the world is becoming riskier when asked how the level of risk in the world is changing.

? One in four respondents feels they and their family face high risk in today's world. ? Only one in eight people feels the world is becoming less risky. ? When it comes to some top concerns, there is a gap between people's perception of

risk overall and the chances of these risks happening to them directly.

? Some risks reflect changes in modern life ? identity theft, distracted driving and severe weather.

? Some risks stand the test of time ? financial concerns topped the list with 65% of respondents saying they worry "a great deal" or "somewhat" about financial risks.

| 2

Top risks

What makes Americans worry ? and how much?

To learn how Americans feel about the risks they see in the world, the Travelers Consumer Risk Index survey asked people to name issues about which they worry and to rate their level of worry or concern about specific topics.

Finances, personal privacy loss, health top the list Financial risk was listed as a top worry, with 65% of respondents saying they worry some or a great deal about money. Personal privacy loss/identity theft was second, with 61% saying they worry some or a great deal. Finally, 58% say they worry some or a great deal about health concerns.

Other major concerns When asked questions about specific concerns, the survey revealed:

? Distracted driving ? 85% express some or a lot of concern. ? Severe weather ? 64% feel severe weather is occurring more frequently throughout

the U.S., and one-third feel the frequency and severity of extreme weather in their area is making property damage more likely.

TOP RISKS AMERICANS WORRY ABOUT

WORRY A GREAT DEAL All adults

All adults

Financial concerns and risks %

Risk of personal privacy loss/identity theft %

Risk of serious health problem

% %

PERCENTAGE WHO WORRY A GREAT

DEAL OR SOMEWHAT ABOUT THESE RISKS

%

%

%

%

%

%

% %

| 3

 ................
................

In order to avoid copyright disputes, this page is only a partial summary.

Google Online Preview   Download