Job Description



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JOB DESCRIPTION

Job Title: Senior Project Officer (Community Development and Training)

Responsible to: Programme Manager (Communities Prepared)

Responsible for: Volunteers

Operational Area: Southern England (with national travel once restrictions are lifted)

Location: Flexible Location

Date: March 2021

TASK SUMMARY

The National Lottery funded Communities Prepared programme places people and communities at its core with a ground-breaking step forward for community resilience towards emergencies by empowering and mobilising community emergency volunteers (CEVs) across England.

Communities Prepared CEVs support communities to be more resilient by preparing for, reacting to, and helping with the recovery from flooding events and other emergencies. With an action plan based on their local knowledge, they assist the emergency services and support the community, as well as serve a vital purpose in early warning, reassurance and support for vulnerable people.

MAIN DUTIES

We are looking for an enthusiastic part-time (3 days) Senior Project Officer to focus on leading the training and development element of the programme. The Senior Project Officer will work closely with the programme team, communities and partners nationwide to design and deliver tailored training and support packages that aim to assist communities to prepare for, respond to and recover from a range of emergencies.

The Communities Prepared programme is also coming to the end of its current funding, so this role will also be working with the team to develop and support the transition to the next phase of the programme, as well us helping to shape what it might look like.

About you

As Senior Project Officer for Community Development and Training, you will have the confidence and skills to engage with people from a range of backgrounds and have proven experience in delivering training within a community setting. As the lead for training delivery, you will be comfortable in managing your own projects, whilst also working collaboratively, deputising for the Communities Prepared Programme Manager and supporting other Senior Project Officers.

Essential:

• Strong written and oral communication skills

• Confident in using a range of training styles, with the ability to adapt to fit the needs of the audience

• A broad understanding of the factors that contribute to strong community resilience and the potential barriers

• Strong leadership, motivational and organisational skills

• Excellent listening skills and confidence in talking to people in groups and on a one-to-one basis

• Experience of collaborative working with statutory and voluntary agencies

• A basic working knowledge of Adobe InDesign (used to create the Communities Prepared training resources)

Desirable

• Experience of leading a community volunteer group or community activities

• Knowledge of the emergency response sector

Key tasks include:

• Develop and execute community development strategies to remove potential barriers to community resilience, including establishing and/or supporting existing proactive community emergency volunteer groups

• Project manage the set-up, organisation and delivery of Communities Prepared training nationally (currently all delivered online)

• Directly deliver training sessions to communities (including some evening and weekend sessions), utilising a broad range of disciplines and teaching styles

• Deliver Train the Trainer training sessions to partners and clients

• Identify and engage volunteer groups and their coordinators within target communities, in partnership with other organisations

• Develop partnerships, both at the local level (delivery focused) and more strategically at the national level

• Provide information, advice and support to people who are facing emergencies and natural disasters within their community, such as flooding, pandemics, snow and heat utilities and community leadership

• As part of the Communities Prepared team, significantly contribute to the collective learning around community resilience, community emergency planning and response

• Develop training materials and other resilience resources which can be used on the Communities Prepared online hub and various other platforms

• Monitor progress against agreed targets and outcomes in relation to community development and training, contributing to reports to the funder and partners

• Represent the programme at conferences and events, both online and in person depending on COVID-19 restrictions. This can include presenting to varied audiences on Communities Prepared topics

• Travel nationally to meet the above duties (when COVID-19 restrictions have been lifted)

KEY AREA: PROJECT MANAGEMENT

Update your line manager as required on training and community development outcomes and progression against the milestones/outcomes requested by the funder.

Use the Trust’s Project Management System to account for expenditure, reporting back to the Programme Manager on a regular basis.

Support the Programme Manager to ensure the project is delivered on time, to budget and to a high standard, meeting or exceeding our client’s/funders expectations at all times.

KEY AREA: PARTNERSHIP & STAKEHOLDER WORKING

Formalises partnerships and builds strong links with stakeholders.

Attends and represents the Trust at relevant meetings, steering groups, forums and conferences, including attending out of office hours when necessary

To work with the Operations and Development team to identify potential customers, funding and partnership opportunities and promote the services of Groundwork South.

KEY AREA: FUNDRAISING

Support the work undertaken by the Programme Manager and Groundwork South fundraising team to assist in strengthening links with partner organisations and securing additional and or ongoing funding.

KEY AREA: CUSTOMER SERVICE

Actively assists with customer service, taking a lead in day to day operations relating to community training and support, to ensure that exemplary customer service is delivered with community groups and partners.

KEY AREA: QUALITY

Focuses on customer satisfaction and delivers a quality service to the agreed standards, through thorough evaluation and review.

KEY AREA: SAFEGUARDING CHILDREN & VULNERABLE ADULTS

Groundwork South is committed to safeguarding and promoting the welfare of children and vulnerable adults. It is the responsibility of each employee to familiarise themselves and comply with the organisation’s procedures and systems on safeguarding children and vulnerable adults. Primary responsibilities are:

• To adhere to the Safeguarding Children & Vulnerable Adults Policy and Procedures.

• To adhere to the Safer Recruitment & Selection Policy & Procedure.

• To report any safeguarding incidents or concerns immediately to your Designated Safeguarding Officer or Lead Designated Safeguarding Officer.

• To complete any Safeguarding Awareness training as required by Groundwork South

• If required for your post, undertake an enhanced DBS check and maintain annual membership through the update service.

KEY AREA: HEALTH & SAFETY

Project

• Ensure H&S and risk assessment packs are distributed

• Provide access to PPE

Groundwork

Groundwork South is committed to ensuring the health, safety and welfare of its employees and it will, so far as is reasonably practicable, establish procedures and systems necessary to implement this commitment and to comply with its statutory obligations on health and safety. It is the responsibility of each employee to familiarise themselves and comply with the organisation’s procedures and systems on health and safety. Primary responsibilities are:

• To report all Health & Safety occurrences including potential hazards to line manager

• To comply with Groundwork South Health & Safety Policy and Regulations

• To carry out routine checks on vehicles, equipment and machinery and report any defects to line manager

• Use, store and maintain tools and equipment in line with Health and Safety best practice

ADDITIONAL RESPONSIBILITIES

Adheres to all the policies and procedures of the organisation

• Contributes to the Trust’s work in maintaining existing and achieving future accreditations and standards

• Commits to Continual Professional Development and undertake any training and development deemed necessary to fulfil criteria of post

• Any other duties commensurate with the level of the post.

GROUNDWORK SOUTH VALUES

All employees of Groundwork South are required to understand and contribute to the organisation’s values. Groundwork South is committed to transforming people’s lives and places through social, economic and environmental action. In terms of development and delivery of these projects we work across three business themes; Parks & Open Spaces, Youth & Employment and Greener Living & Working and we successfully deliver these projects by adopting a clear set of values:

• Passion

• Commitment

• Empathy

• Professionalism

• Innovation

|Factor |Criteria |Essential |Desirable |

|Knowledge |Level 4 qualification in a relevant sector or 2 years relevant experience in community development & adult training. |E | |

| |Knowledge of, and an interest in, community development & adult training, community resilience and emergency response. |E | |

| |Knowledge and understanding of risk management policy and process or emergency planning. |E | |

|Experience |Demonstrable aptitude for working with, and meeting the needs of, communities including successfully engaging, supporting and |E | |

| |empowering a diverse range of individuals. | | |

| |Demonstrable track record in successful project management including managing and monitoring targets from development to | |D |

| |implementation. | | |

| |Demonstrable experience of partnership working with public, private and voluntary sectors. |E | |

| |Proven track record of recruiting and managing volunteers including proven ability to build, motivate and lead community teams. | |D |

|Skills |Excellent communication and presentation skills, both written and verbal, to be able to communicate with a wide variety of |E | |

| |customer groups both internally and externally. Be able to demonstrate understanding and empathy and tact when dealing with | | |

| |challenging situations. | | |

| |Proven ability to deliver high quality training to a range of audiences. |E | |

| |Ability to manage workloads and competing priorities in an often deadline orientated environment. | |D |

| |Demonstrate a commitment to, and understanding of, the principles of equal opportunities in both employment and service |E | |

| |delivery. | | |

| |Demonstrate a commitment to, and understanding of, safeguarding and promoting the welfare of children and vulnerable adults. |E | |

|Abilities |A proven ability to think creatively, problem-solve and work on own initiative with minimal supervision. |E | |

| |Strong team skills and a proactive, supportive way of closely working with colleagues to achieve results. |E | |

|Special Requirements |Able to work outside normal working hours, i.e. attendance at evening and weekend events, either online or in person. |

| |Willingness to travel extensively throughout England, which will include some overnight stays (once COVID-19 restrictions are lifted). |

| |Full UK driving licence and access to your own vehicle is desirable. You will need to be insured for business use. Employees are able to claim back mileage rates as per our|

| |Expenses Policy. |

TERMS AND CONDITIONS

|Salary |£22,100-£26,000 per annum (FTE £15,600 -£17,680per annum) |

|Contract: |Fixed Term to October 7th 2021 with possible extension for a further 2 years |

|Hours of work: |Your normal hours of work are 22.5 hours each week excluding a daily lunch break and travel to and from the |

| |main place of work. |

|Place of work |Your normal place of work will ideally be Bristol (Lockleaze) but homeworking is considered. |

| |If based at home, travel to Bristol approximately once a month will be required for meetings with the |

| |Communities Prepared team (once lockdown and social distancing restrictions have eased). You may also need to |

| |travel on Groundwork’s business to carry out your duties at other locations as required for the proper |

| |performance of your duties. |

|Holidays |25 days per annum plus English Bank Holidays. A pro rata entitlement is calculated for part time workers in |

| |each holiday year (which runs from the 1st January to 31st December). |

|Pension |Groundwork will comply with the employer pension duties in respect of the worker in accordance with Part 1 of |

| |the Pensions Act 2008 in relation to the Groundwork Pension Scheme, or such other registered pension scheme as |

| |has been set up by Groundwork. Participation in such schemes is subject to satisfying certain eligibility |

| |criteria and the rules of such scheme as amended from time to time. |

|TOIL |TOIL – Time Off In Lieu - Although there is no overtime paid by the Trust, the Trust has a TOIL system in |

| |place. TOIL is normally time spent at weekend and evening events/meetings or extra work as requested by your |

| |line manager. |

|References |Employment to this post will be subject to receiving two satisfactory references. We reserve the right to |

| |approach any previous employers quoted to obtain a reference if deemed necessary. |

|Proof of Eligibility of right |Evidence must be provided to comply with the Immigration, Asylum and Nationality Act 2006 |

|to work in the UK |

| |f |

|Training |Undertake any training and development deemed necessary for the pursuance of the post, as identified through |

| |the induction and supported by our appraisal process. |

The above job description is a guide to the work you may be required to undertake but does not form part of your contract. The above job description is a guide to the tasks you may be required to undertake and may change from time to time to reflect changing assignments.

I have read and agree that this job description and person specification accurately defines the role.

Signed …………………………………………………………………………

Printed ……………………………………………………………………….

Date …………………………………………………

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