New Peralta Student Portal with self-service password reset
New Peralta Student Portal with self-service password reset
Students may now access their Student Email, Canvas, and free Microsoft applications through the new Peralta Student Portal (Passport and Moodle are still separate and accessed as before).
The Student Portal uses the same login username and password as your Student Email. If you have recently used your Student Email, then you will not need to reset your password. You can
simply go to portal.peralta.edu, then click to enter the student portal and login! If you have not logged into your Student Email recently, or if you are a new student, then these
instructions will help you safely and securely reset your password.
1. Start the Reset Process at portal.peralta.edu
Go to Peralta Portal and click the box for Students to login. In the "Sign in" box, enter your Peralta email address ("Passport User ID"@cc.peralta.edu).
For example: 99999999@cc.peralta.edu (or) frlr9999@cc.peralta.edu
Click "Next" and then click the "Forgot my Password" link on the next page.
Peralta Community College Online Student Resources
2. Enter the characters in the picture or the words in the audio and click `Next'.
3. Confirm Your Identity using one of the 3 options below.
Email my alternate email ? You may choose to send the verification code to an alternate email address that Peralta has on file (provided during the registration process). If you still have access to that email account, select this option and enter `Email'
Peralta Community College Online Student Resources
Text my mobile phone ? You will see only the last 2 digits of the mobile number peralta has for you; click into the field and enter in the entire phone number, including area code. Once you enter in your phone number, click `Text' to receive the code
. Call my mobile phone ? You will see only the last 2 digits of the mobile number peralta has for you;
click into the field and enter in the entire phone number, including area code. Once you enter in your phone number, click `Call' to receive an automated call and follow the instructions.
Once you receive the code via email or text, type in the code as you see it on your mobile phone and click `Next' to confirm you are the owner of the account and are authorized to reset the password.
Peralta Community College Online Student Resources
3. Choose a New Password
Once your identity is confirmed, you'll have the opportunity to choose a new password. Enter in your new password and then enter it again into the "Confirm new password" field, and then click "Finish"
Once your password has been successfully reset, you will see this screen:
Now you can login to the student portal and have access to your Student Email, Canvas, and free Microsoft Office 365 applications!!!
If you are unable to reset your password and need assistance, send email to helpdesk@cc.peralta.edu - be sure to include your name, student ID, and explain what happened when you tried to reset your password.
Peralta Community College Online Student Resources
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