IMPORTANT NOTICE ABOUT YOUR - TDAF TD Auto Finance U.S.
IMPORTANT NOTICE ABOUT YOUR PERSONAL INFORMATION AND MARKETING CHOICES
We want to ensure that you understand the ways that the TD Bank Companies1 and TD Auto Finance2 (referred to collectively as "we", "us" or "our") receive and use certain personal information about you. We also want to provide you with options regarding how we market to you and assist you in protecting your personal information. This notification supplements the information you receive annually in our notices entitled What Do The TD Bank Companies Do With Your Personal Information? (for the TD Bank Companies) and What Does TD Auto Finance Do With Your Personal Information? (for TD Auto Finance).
IT'S YOUR CHOICE You have choices when it comes to how we use your personal information. You may limit the marketing information you receive from our affiliates and select your marketing preferences. Please note that if you choose to restrict marketing, you may not receive special offers or promotions. We share information with our affiliates3 about our experiences or transactions with you or your account in order to help you complete financial transactions or make you aware of services and products from which you may benefit. Federal law gives you the right to limit some, but not all, marketing from our affiliates. Federal law also requires us to give you this notice to tell you about your choice to limit marketing from our affiliates. You may limit our affiliates3 ? which include, but are not limited to, banking, leasing, vehicle financing, insurance, wealth management, securities brokerage and investment advisory affiliates ? from marketing their products or services to you based on your personal information that we collect and share with them. This information may include, among other things, your policy number, account number, account balance, payment history and deposit account activity. Your choice to limit marketing offers from our affiliates will apply until you tell us to change your choice. You can opt back in at any time.
To limit affiliate marketing offers, contact us as follows: ? TD Bank: 1-888-937-1050 ? TD Auto Finance: 1-888-837-2115
Note: Your choice to limit marketing offers from our affiliates will apply only to you, unless you tell us to apply it to everyone on your account. It will be processed within 30 days of receipt. Please note your choice may not prevent you from being solicited with information that the affiliate had on file prior to the processing of that choice. If you have previously informed us of your preference, you do not need to do so again.
Other Marketing Choices: You have other choices to limit marketing offers. You may also choose not to receive direct marketing offers by mail, e-mail or phone. To notify us of these choices, contact us at the phone number or website listed below.
To limit marketing offers, contact us as follows: ? TD Bank: 1-888-937-1050 ? TD Auto Finance: 1-888-837-2115 ? Web: ItsYourChoice
We apply telephone and e-mail preferences to the contact information ? for example, phone number or e-mail address - that you provide; if that information changes, please let us know to ensure that we apply your preferences properly. Please note, mail opt-outs are applied to you at the address(es) you provide, therefore other individuals may continue to receive marketing offers at the same address(es).
DO NOT CALL POLICY This notice describes our Do Not Call Policy. We do not make telemarketing calls to telephone numbers listed on the federal, state, or our own Do Not Call lists, unless allowed by law. Our employees are trained to process and honor telemarketing choices. Requests by consumers to place their U.S. or Canadian telephone numbers on our Do Not Call list will be honored within thirty (30) days, after which we will not make telemarketing calls to those telephone numbers unless the request is revoked. To make such a request, contact us at the phone number or website listed above in the It's Your Choice section of this notice. Even if you are on a Do Not Call list, we may still contact you to service your account or as otherwise allowed by law. If you communicate with us by telephone, we may monitor or record the call.
OUR SECURITY PROCEDURES To protect your personal information from unauthorized access and use, we use security measures that comply with federal law. These measures include computer safeguards and secured files and buildings.
ACCURACY OF CUSTOMER INFORMATION
We recognize that the accuracy of your personal and account information is critical to you and, to that end, we
follow procedures to reasonably ensure the accuracy of your information. If you find that any information we have
on file or have reported to another party does not appear to be accurate, please write to us at the appropriate address
below:
For the TD Bank Companies:
For TD Auto Finance:
TD Bank Operations Center P.O. Box 219 Lewiston, ME 04243-0219
TD Auto Finance P.O. Box 9223 Farmington Hills, MI 48333-9223
Please include your account or policy number.
ONLINE BANKING PRIVACY Safeguarding your personal information when interacting with us online is also extremely important. We apply the standards discussed above in caring for your personal information. Some areas of our website require information, such as your e-mail address or your account number, to enable you to perform certain tasks (e.g., to review your accounts or correspond with us). In these cases, we collect the information necessary to interact with you.
If you visit us online, we may place a "cookie" on your browser that records the number of visits made to our various web pages. If you use our Online Banking or Bill Pay programs, you may receive additional cookies which contain your unique identifier, allowing you to view and manage your accounts. These cookies may be linked to personally identifiable information. For more information about cookies and how we use them, please see the Online Privacy Code on our websites.
E-mails sent within our online banking system are secure. Secure online exchange of information with us is only available from within your online banking account after you have established a secure connection using Secure Socket Layer (SSL) encryption.
We preserve the content of your e-mail, your e-mail address and our response, so that we can more efficiently respond to any follow-up questions from you. We also retain this information to meet legal and regulatory requirements.
REGULAR INTERNET E-MAIL IS NOT SECURE Please do not send confidential information such as Social Security Numbers or account numbers to us via regular email. In instances where e-mail addresses are provided, they are provided for information inquiries of a nonsensitive and non-confidential nature. Since an Internet e-mail response back to you would not be secure, we will not include confidential information in an unencrypted e-mail response.
We will never ask you to confirm your account number, password, PIN, or other personal information via e-mail. We may call you directly with questions to update or verify account information or to clarify information if you are applying for a loan. In these cases, our representatives will introduce themselves by name and give you a specific reason for the request.
PROTECTING CHILDREN ONLINE In accordance with the Children's Online Privacy Protection Act, we do not knowingly collect, store, use or disclose personal information from children (i.e., persons under the age of 13). We do not knowingly collect or share personal information about children, unless the information has been provided by an adult in connection with the opening of a deposit account for or with the child. We do not accept applications directly from children, and will not send any unsolicited promotions to users who indicate they are less than 13 years of age except in connection with an account opened by an adult. This does not prevent parents from opening deposit accounts on behalf of their children. We will obtain parental consent prior to the creation of an account on behalf of a child.
IDENTITY THEFT Identity theft is a growing crime in our country. Each day, thousands of people become victims of identity theft. Identity theft occurs when someone steals your personal information and uses it to establish credit, charge items, or borrow money using your name.
PROTECTING YOUR IDENTITY ? File documents with personal information in a secure place ? or shred first if throwing them away. ? Shred unused credit offers and other documents containing sensitive information before discarding them. ? Safeguard your Social Security Number and Personal Identification Numbers (PINs). ? Memorize your password and PIN instead of writing them down ? and change your password regularly. ? Review bank statements for accuracy. ? If you are denied credit for an unknown reason, obtain a copy of your credit report. ? Request a copy of your credit report at least once a year to ensure that there is no unauthorized activity. ? Don't release information to people you do not know, especially on the phone or Internet. ? Don't give out personal information unless you initiated the contact or have verified the identity of the person requesting the information. ? Don't respond to e-mail or websites asking for personal information.
IF YOU BECOME A VICTIM OF IDENTITY THEFT ? Contact your bank and all others with whom you have a financial relationship. ? Contact one of the three major credit bureaus to place a fraud alert on your credit report ? this will alert all three bureaus: Equifax 1-800-525-6285 Experian 1-888-397-3742 Trans Union 1-800-680-7289 ? Report unauthorized charges and accounts right away to credit issuers and bureaus by phone and in writing. ? Close accounts you believe were tampered with. ? Obtain and review a copy of your credit report. Check with the credit bureaus listed above for further information. ? File a police report as soon as possible. ? Keep copies of all correspondence in the event you need to submit information to creditors.
For additional help, call the Federal Trade Commission at 1-877-ID-THEFT or visit their website at idtheft. Or call the TD Bank Phishing and Identity Theft Hotline at 1-800-893-8554.
QUESTIONS We are strongly committed to our relationship with you and want to be sure you understand the steps we have taken to protect your personal information. If you have any questions or comments, please call us at the number listed at the end of this document or write to us at:
TD Bank Attention: Chief Privacy Officer P.O. Box 9540, Portland, ME 04112-9540
This notice applies to individuals and not to business entities or business transactions. The notice does not constitute a contract, nor does it modify or amend any agreements we have with you.
This privacy notice applies to TD Bank US Holding Company and the subsidiaries and divisions which are listed below.4
TD Bank USA, N.A.4
TD Bank, N.A. Divisions TD Bank Mortgage TD Retail Card Services Shoppers Charge Accounts Co.
TD Bank, N.A. Subsidiaries TD Aviation Finance, LLC TD Equipment Finance, Inc. TD Wealth Management Services Inc. TD Private Client Wealth LLC TD Auto Finance LLC DCFS Trust
QUESTIONS?
TD Bank
| TD Auto Finance
1-888-937-1050 | 1-888-837-2115
1 The "TD Bank Companies" are the entities within the TD Bank US Holding Company family which are listed above, including TD Bank, N.A., TD Bank USA, N.A. and their listed divisions and subsidiaries, but not including TD Auto Finance LLC or DCFS Trust.
2 "TD Auto Finance" refers to TD Auto Finance LLC and DCFS Trust. 3 Our affiliates include those companies that control, are controlled by or under common control with TD Bank US
Holding Company or The Toronto-Dominion Bank, including the TD Bank Companies, TD Auto Finance, Epoch Investment Partners, Inc. and TD Ameritrade, Inc., among others. 4 This privacy notice does not apply to the Target Visa Credit Card or Target Credit Card issued by TD Bank USA, N.A., or to Epoch Investment Partners, Inc.
62-1615 (05/14) 00085436
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