THE THREE “C’s” OF EFFECTIVE LEADERSHIP “Inoculation ...

[Pages:2]This approach includes short versions of the topics in the categories above, but only as a means to add specific skills to accomplish specific results.

effective job search campaign as they prepare for their next position. For further information, contact us at 1-800-3SKILLS.

The topics included in this group are varied and

virtually unlimited. Often the coaching will re-open

topics covered previously with a new or different focus

on results. The ultimate goal here is targeted behavior

and targeted thought processes and approaches.

VVVooolluulummmeeeXXXXIXIV|V|NNoo. .3N1o|M.J3aurlycJhu2l02y10210415

COMPLIANCE | LEADERSHIP | COACHING | EMOTIONAL INTELLIGENCE | TEAM BUILDING | CUSTOMER SERVICE | OUTPLACEMENT SERVICES | CHANGE MANAGEMENT | STRATEGIC PLANNING | DIVERSITY

Learning Dynamics boasts a 30-plus year history as a

HIP | COACHING | EMOTIONAL INTELLIGENCE | TE

NT SERVICES | CHANGE MANAGEMENT | STRATEGIC

ChTaHriEsmTaHisRn'Et Echa"rCac'ste"r.OF EFFECTIVE LEADERSHIP fpurlol vs"eeInrnvtirocaeccktruareilnacinotgridoainnndaTdlleohvfeethlooepsrmeyec"natteGcgoomerpineasenayrc.arWollsiytsh a

Communication, Collaboration, Continuous Improvement Biiomnnuudoartuscihtstltieigreisfihenfe-aststc,etmwticovhueei,cdtt"haerwa-knseiDetnoifinugynoegrgteeehhamdtes-taeiaptnftptrhyei'pedortrsedottsWreiaanrtcihdtohoaaiunttyrrh"hklaaeebtbalupiidmlsiteoiynpruelstero,smcsewleisweonpnortektrstclhdwiae.iltlhy

CctlbteohIwbncatraIutiTeonhnaertehaentsroahauoacdidaedcsrrfietclhcaenlkraagemddoihuntrsciiuealptnesriatlmoLatnnlayt,hghahmsahntledt.altrdeuici"caiyupwaan.oeishctducrn?rsgnopoHruaaanIsgscea.te.frrrNyl'eiooaiksnlsnanWsueIraatesmgdmbfeecsldalnoeiseeowalns'mnayDdsna.ddelsuodelcgceloyfthtmemiafropstdnnessuougsnloaeelallmcwasauoosfttawtmteaoolihgweist"ldvnirwyhoSneauticeetciandotiormonieaslssseiteroclrsnslatekpisdihtttwwdtoeyhuooahileemem,tsntraeadahchtvfatcateeiaavlshefaesniditonoetrtieuteazreeesertbnnbdaiermrsdhbneise,ltaihtl""n:sieyugfewpAIlooafidnMemrazew,fowtneaeBomnorecwrUhbeedvascndtIemLiesoaeeiunaDvlmalaopcrIoylaveNabmsaoroeo'epwGenosupeftrrkeidinuyrpcgoopl|ecidbitneoeahucnrehsuCdoirfatatlvadaUdsaettlrStooihniecdMTsnnaOehmeeIMtsITt''DoasssE,R dspplLsiosorhegcesoaosasudevnelenedsstrsrswbttobheweyearilvetittkhehmecirenyropevadsraaeanttryveoioo.edfurntgsahtaifovatneseuiezrdmaitechteanieodctnceficahsbicnpetteh.hli.eIernyavGseomeetthetsheeaaatrltlnwtydrioathuinrainngd wi"lnesIotphsShaonraefruhaaanerodcm2iodcvdnnpLre0tetseaideeisrnb1o,ntlaggy2"ipnbwsdetbbe,edh?ehignenuotfeorehoeeahtpminernntarhoolteievgoicfennletiewyootfllgaseyofatorehopcdtutaertchotpreepiftoaelgtisrirvenecFieepnijeraxrWsotovyieubnibenesltoeedhigsianlifcideaisettrttekteWoydh?aatsnneahawonlHtcreruentaryesiaoldtddmsehahnufickeufididsyhipfnegsateiyoadudhr.icturseasrehitteshttivewoe(dvmoWosiipseedrworearelmeehnfjycoomrtnvy.'rnfhortbe?oetieanggttrathlcftysmhehuleetcattnBtrsahhspatsncsenaeeoittatoccechiresioratirkedsyek)iutn.miionsstegnoa Tspsaqecauppsptrhhohcxnueperaaeoptagdatearutertbrlorksaiiawatrcvvliifleicemtloaeiiaypustgmslnefsuo,aatecressnrh,nttneuishrttoetfee,hpw,seranaeroaeehiorrcctrpmwensdsfaalnrkeaatcsoohtahndnorcelnirareeolttoeeaepsrwwmtcdnreopiooolptgcoueecismfrnlehtrkdrinhst.uintehgtiaehScn.ostbeermlignlyhaeiert.tehlehohawysniagTadtohettophvsteoruenel,ailwrdyronirsio-snridbhtslrauhlteeuaieoalpieeshgncnvdiucaadrfdregioonaelsderfrrgbusyeoevmslapouerew,ysnsnploettdohaehlseftpsfeeh,afnoiumnnadecnpseteehwpevaernoiservtiphneraliegnps

In a time of crisis, he lacked the passion and empathy

that would connect him with his customers. The result wpraosfilemdausrsiinvge thooustreagmee, etainngds tao apveoricdetivheed lack of

SCAtewElmraChslTAeRaeftneofeVhhasoasteLdrIemadCeiyeccgtmerEretyhteeisnhasiareevtertsew|mrimitvlehndmhlanOepeaiihuiUpecneernruuTameyowoghPnavdronLmpadtageeADindlsfeCteineamfhheEiycrirnMlcebhinibeusEtapeiueiynaocstnrrhloctttmdeaiteociopcihgycslnoomr.ail,hacryemstis-ntesttinephIhoiap,fictrt:eintastpwoagwhano.nirflhneeielyillslceIislshfmenscsoshtpixeetrermsupaauoeerfvrofvrvtscvmeseetireienusettcrsauitfyrotirae.lmnyvnioonvtxnteihmsfeecptdiieahoraenesladteebttsrtiidatsooinaioemgyotndgdcdhn.hohseeacIstna.nertyekwhsoers'tisdieihtlfisrnlte.simhgovpami,rdase,,udhhaiaeel,

wfpshsdOmotp3sueheieoiu0egragbeee,vun0rhsn-lekfilsds-CosdiitlstfnoeehaeriEaicgbmpstetctsliaO?ieheoanta:crnsnngainoattwisrcmnioncineoteifhnD.nnrmplaaogagdNsulnutuB.lfeAnogniolTuder.iecaftche,aCtebsaholwddiciotlesniiieanotomieetyrrnrhnkstslmghteahhcouheattuihanphdiaaandtwaiedoreiectwcrainsanslbaiyhmmnndeataoneipeaaenolosbeaejdnnotairvitrfnpnsbcsoowoeteeckrcrutswliimnoeaultil.hmtrnsldaplsWyotpetnoiaehauadercrtblrtareeeeotltcteeieoftoawadhtnandaeotsueolulgrlsathdhrtieen?

CDmtacJT"stIhhbdtaanhnltvhupooaeoeeeecneoataeserweraacslnetoniiitntacsfslvoesodr2vaikethtacearvceu0matbeideeiacehnhrgrssn0leasintdkrgateeensc-i,"sdie,rospntgeeiatle.dsanpbeeaflfomCcvyomxTfneorsagefaae'.prdod?sheldaecnmtnnaTrpyhentenpeduiblhraveteriorcsssleioeeetahwattssaifoshonyoonfeaiCleooktagenpblw:dyhlnrlEwnuusoeeittnwabsdtwsOrtrheadtgoliuehioiataeefcenneabcfpantlreet,suohoosssestdcdsfggva?entrvestapwnheiuaotqcvhretatrb.eeclleiIueecutattseaeT,rliemo/yokdtielhsrotqhmninehneetutettia?cadegenohnerlboumnrsertietsteet,igmathighcweotrrcih"liaiseuhaipAaoorsttapngi:yctamrwnnlrer,altidtessenirfeintdbebsfe?a,hdfoieetaozyldaeoewrlIaeretrysinmyomltxotwyoidabaottracurrfaheuieneootnlteghdaplvnapiicoehuletodelbtavntybrhieentclasitdt?c:,t.

awpilplrdoipcrtiate thhaenrdighget sbteuhreasvio?r.a"ll these are important

lepaadsesirosnhiipn wotahserrseatollyfoallosweryeonudripleitaodusanpdhesunpopmoertnyoonur cioBdmeyapesrx.isteeCndshoiaofrnish,mathvainsisgthttehhoeerryNiguahmlst bopeemrrseOoannne,swttrhiatahittttohhneact eleaads rihpgoehprtsesofkunilllchsa,anisndihdthaaedtertshigteohirtthp"eslaihrcouetl"tiwmoifathtthetahgtoekarnli:gohwEtlleetcedtaagmbei,l.ity. WawCaatsknahhsnenhseedevoajyanreuwre'iHsslrsllaaaytemunsdlmdwtaekyyhgoevaeeeiwrendya.rri(rtbtitssghoonSye.hdehkrtOtaoaeueeynfbndmfre'eascpaiplettaobneohanfuysoegcpsowpterharilusneeeeineebrvh.,slgkeefasnortnovwoortwenuewamopebttrhnciellisdeefhetSaasanrhrthsikargisgteeeshmninsvtegb)oaetmtetryhnaewofp,ocntuhlhoWrke'edl,ylnaeesrfhdmtinheteehdy, SotaflehosSRWcdjoaeOoovnhoaereofuetlfmfdebewnedhestrraTa",riveeaetp-nntaasgraishenrlltagayahvaooa,sisrmuvsieiienayfrJhmadnaitigroetegoinphisllphnetibedrcadulathtiCi:a.ygnshariftrvFadiydetedg'shesactoihicernse"eointseratotrighryt,tfnuhdcdmuusfleaeesaseaaaisntDpnunicucsutrotewace.kttdleaafltainodsytva5atvleinliiyonmeoynte0Gsicdn,nesnltlw0hypheoapss,rat.sioliepinholcelruwriwHflrtelemoiuoxgppspaademcgrtempeNehrmcysarhoodaneepoaosnCertpnta,rnstehractldreefonchwiceeotaroPvoeaeytesavfrrrcerna.pstebkieasinhhaoesrHtefosntor,iuenutyaseti,cifdblhrssfydooeoaheefualbysofrpynnoanfttbetfoloodttstlntefoohitahaourshcaBuweeoctieiretrtcttaiflo.eiialetPhtdvolDenirncaoeeOirsnCndvsieRkdn.rrcilseewsodiytnbircoidnooaAotytboeaehuosnnennilsirtdrdsr.,.t Naonre'ewasotenre,threatpoprltaincgeddirneecatrlyly to1thmeilClioEnOCoofntnheecticut rdeisviidseionnts. Einvtehrey dTaureksfdorayovtehreaCwEeOekh.adThaeseexneicourtive's oihsonnitcsfao-cafcrafmiursmseimtoedone,emdaateiilnnalrydgsapwspwuephibeteohlmaicwruianepcngrrdecliytaeilctseneifostpsmn,ow-rr.citterahTaprohyionueergtdtinpnahoegbiwwmoaeuTnrttodratahnbiedneiphnslegitgiafhft,tfioollr-f dDairyesc. tor was warned by his peers to keep a low

LEADERS

COMPLIANCE |

DIVERSITY |

PLANNING |

Celoemnetentnst iVn odleuvmeloep:ing and delivering messages in

HcThohawerismnmeuwacthicTcrfaaosimnhiimnognu.nDiicraetciotonr iwsaesnoinuaghv?erHyodwiffmicuulcth iLspeotaosrointiiomnngu.cFhDi?nyaInsllaymt,haiecfstfelorwiws oefigmchoainmkginmgthuenitcrhiaisstkiovnienrfcrsrouemasstihnegly tihpmeoptleoernatatdinaetlrtloecaopdnreteirnvsuehoniput smatatarnisbdsuitvceeoannnsoisnimtceopnmotr?tpaIlnisatnthpceaerr,tehoef our rfqcciprrpkenuoaohaneasemimasopsrdsrssiewmiiritslotoiydhnlmounengeannhdaoiivinclgasenoaiaesnataihthbnlaidadoae'obptbenncraelsslreclder,rahsdwaraatoaiobfwnrnicpytao,hdcrh?cfoueoaotasgetlslanrproiisas,nirwdmooftisoot,pjseur"ypi.tcmsSpohotpiuearanoorttncurcisoenolaeeinBmimndwtayetpdmreitcmoao.taorunnputbnaosroseeAnifwrecetstn,aarphdnetaoiatloennaviinnmndldetsihet,piiaotanisruttiingviengh

EDfiertasheoteloathshltnuthitehecltDethkaiysHnweeftna,ogyoairvltHemlntbeooiss'eoiwtycerhoawenseaaun?arorevslchirhiszAhkoebiottnaretsynF,rgoldaaeIieaaydistatnhvhsintbcdeiDoenttdhaumxytkhatntpAeayeaotriomeunukbmustrnietacs'hneohsdinie,swoaeiwbwsnnvlneeaegidoftdgurissirvogenc.uuimed?scWrieiptcotDryetrirsnthias:ohts,aenseoFnt.ishrduadfietettthhyoratsee

ltersinuapfsCdeothecrtmuirhetf,rrixceaacfphirtneceitoLerroeaeidnenia,nonctdcoetfienhenn"rgesssitnuhpoorliitiipmanfsnnik"tpshttlhsaefaeoemnodrmfdefeaeinnmepvrteiaspaanfnsnglgfidaecuasiagcnevuttgeecniirvocbeateenougsssessboainf?oefuiedflhtCsh1fasat5aeh.ivtnehyinOoe-mbteuraharwriesisshneyoigtdfoholytheigirh.oTwhnedirneeiticaisitsivsioeimsn-ipnmlcyaoktnoignoregmg?autDioconhesasctotsuhnteatrkmye-we.isd"sea. ge reassure them that they are in the right company?

To learn more, visit

dynamics.htm (OVER)

or call 203-265-7499 ext. 208.

(OVER)

topics covered previously with a new or different focus

on results. The ultimate goal here is targeted behavior

and targeted thought processes and approaches.

Collaboration: COMPLIANCE | LEADERSHIP | COACHING | EMOTIONAL INTELLIGENCE | TEAM BUILDING | CUSTOMER SEARVIcCEo|mOUmTPLoACnEMdENeT SnEoRVmICEiSn| aCHtAoNrGEaMmANAoGEnMgENTa|llSThRAiTgEGhIC PLANNING | DIVERSITY

TLheearrenicnagnDbyenanmoiclesabdoearsstswait3h0o-uptlufoslyloewarehrsis.tTorhyeas a performers, regardless of the endeavor, is the

pfruelsl esenrcveiceoftrfaoilnloinwgearnsdisdewvhealotpdmeefinntecsoma pleaandye. Wr. ith a expectation that as a result of what they learned

Cthpionoerudlolruauvctsbeiltlinoirezirentaarstatst,iicoowtkonnerioecdtacafeoknnsertkdibfigylelirnsteh,saaepeltloeapownprfipdetahrersoe, iasenthcefohfeocutarmrhtt,aaeeetbgaitiomlhsirtuiiypecrlssteeomaaowcnefrondortsktshweith crmeoastitveitfyfeoctfivtheetrafoinllionwg emrse.thEofdfescthtiavtehleelapdoeurrscklinenotws threaat cthethyeciragnonaolst .do it alone.

today, they'll be more effective tomorrow.

Too often, companies make the mistake of believing that continuous improvement is the

exclusive realm of their research and development

HIP | COACHING | EMOTIONAL INTELLIGENCE | TE

NT SERVICES | CHANGE MANAGEMENT | STRATEGIC

At Learning Dynamics we are sometimes asked to departments, or within their Six Sigma teams.

aOocosfnsmceeopsollasafnbTwtlotetoyhfhhoiatt.peeihedrs3rnaeeWacf.lrtiapeairvfoaestIaooeenrntrnrdegdlyeoaaoeiaa-vsrornormypiemskdeneoahw-uaocoffsniaiinnptfraalrisecglwsagyctsibpeneeiaFagerrinomopnhtflgcoocmaacperuoviboesstliskoohnsilfellreotiyawaad.tcienlbTetiuCtgeehhossioxosisersataaoadtAllwtcce.hfMytohoivIpieoBonttaeieUnhinuclsIodLgoihornDntewfryIewNctgpptirGliothairirncheereiedank|ipneniilivnlanCytigrsgdUeu.uSsissTaaiedOldeMER departmbyensitdse, wainthdthtehetrnainbeeettwoeperonviddeeipmamrtemdieatnetfse.edback We findanthdaletacrlnieinngtospwpoirtthuneitfifeesc. tive leadership are

faanrdlersessTwtlrhiitkiihcsetaailvypcepotroabocaobhcuehtonirndeplrfaaeertpecieastresetodbfoawerntaiwathtdehel"eemstneialondwdeotihnrpkgianinfrkugttimunorngeee"nc-ootsnn-toenset. and divisions.

SWdatELOhRinesruhVdoacItiClupriepEpnlgralitiohn|cnhgcoeOeeeuUmsDTnstePeyestLnnhAefeuCtaesdEmSnM,ewEcewidctrhivhsotoioencliesnesfospotarhlrmregeeaaasmvnleliyitidznaiadltmotisinpoenrnttoohfwtvleooeowoqfpnsfure-eogfrrsdoetuieinoclgynts, aAnsaalyrezseulat onfdrecqounessttsafnrotmly sreevfeinrael oefvoeurryloangs-pect of dtiomiengcliebnutss,inLeeasrsn,intgheDnynwameiccsaisnntoewll othffeartinegffective loTeuraatpdnlseaicrtiseomhn ieCpnotinssseuinrlvtaipcneltass.cpOerou.vridseeaesmonpelodyeCeasreiner

transition with personalized, one-on-one attention

Eanffdecsutipvpeorlte. aWdeehreslpktnhoeswe tehmaptlothyeeeys tohrgeamniszeelavnes are

This approach includes short versions of the topics in feafrfefcrtoivme jo"fbinsiesahrcehdcpamropdauigcntass."thTehyepyreapraerecfoornsciously

When etshmpeepccliaofitceygseokeirlislessatoarebaocevceox,mpbepulcitstohendslypteaocsifcaicomrleleasabunlotssr.taotaedd freely and fully among all of the resources both

athnedir pneuxbtlpicolsyitiionn.thFeorpfurortcheesr sinfoofrmcoantitoin,uously icmopnrtaocvtinugs,aot 1f -s8t0r0e-n3SgKthILeLnSin. g areas of improvement,

inside aTnhde tooupitcssidinecluthdeedcionmthipsagnroyu,pthaerepvaortieedntaiandl for

stretching their own capability, and mastering new

high pevtroifrpotuircamsllycaounvncelriemediitsepdirne. vOcirofetueasnlsytheweditcheoaaxcpnheoiwnngeownr idtlliiafrfeell-ryoe.pnet nfocus

on results. The ultimate goal here is targeted behavior

ContianndutaorguetsedItmhoupghrtoprvoceesmseseanndt:approaches.

s kills. Leading by example, they can infuse the concept of continuous improvement throughout their organizations.

PLANNING | DIVERSITY | COMPLIANCE | LEADERS

In hisCOmMLPiLelIAeaNCsrEnt|ionLngEAeDDERybSnHoIPaom| CkiOc,AsCTHIbNhGoea| EsMFtOsTiIfOatNhA3L 0INDT-EpiLsLluIGcsENipCyEeli|anTEreAhM,iBsPUtILoDeIrNytGea| rCsUSaTOMER Senge bfuullisldesrviacectoraminpineglalinndgdaervgeulompmeenntt tchoamtptahney.oWnitlyh a companpireosvetnhtaratcwk irlel csourdrvinivaell aofrethethseecoanteegsorwieshoacross learn faiosnudtreucrsltitrehienasts,nwtotehidteaeiknretcifgyortmehaept apeprtiipdtreiooiannc.ohTutrhhaaetbiicmlitoypnlteocmewepontrtkthweith of contimnuosotuesffeimctipverotrvaeinmingenmteitshondostthjuatsht ealpnoiucrecliideentas to havereparcehstehneitregdoablsy. leadership. It is an absolute

requirem ent for sustained high performance.

SERVICE | OUTPLACEMENT SERVICES | CHANGE MANAGEMENT | STRATEGIC PLANNING | DIVERSITY

The Three C's aren't the be-all and end-all of effective leadership. They are valuable compass points to keep leaders on track. They represent a useful set of criteria for the measurement of effectively leading teams, departments or whole organizations.

AM BUILDING | CUSTOMER SERVICE | OUTPLACEME

HIP | COACHING | EMOTIONAL INTELLIGENCE | TE

NT SERVICES | CHANGE MANAGEMENT | STRATEGIC

PLANNING |

LEADERS

DIVERSITY |

COMPLIANCE |

................
................

In order to avoid copyright disputes, this page is only a partial summary.

Google Online Preview   Download