UPS IMPORT CLEARANCE ALERT

[Pages:19]UPS IMPORT CLEARANCE ALERT BROKER USER GUIDE

July 5,2007

Table of Contents

Introduction

3

Log In - Website Access

4 - 5

- New User (Firm)

4

- Password Reset by ICA

5

Reports

6 - 13

- Find Shipment

6

o Search for Shipments

6

o Unprocessed Shipments

7

o Query Results

7

o Access Shipment Documents

8

o New Shipment Documentation

9

o Shipment Information Form

9

o Contact UPS shipment (Import Port)

10

o Reject Shipment

11

o Shipment History

11

o Processing Shipments (Broker of Choice OnSite shipments)

12

o Cart

12

- Shipment Tracking Report (FTP transmissions)

13

Contact Information

13 - 15

- Your Information

14

- Firm Information - Update FTP Preference My Contracts - Match (Add) Contracts - My Contracts Broker Administration - Add Accounts (Users)

o Edit Contact Information - Manage Accounts (Users)

o Update Account (Users) o Revoke Account Authority (Users)

14 15 16 16 16 17 - 18 17 17 18 - 19 18 19

- Technical Assistance

19

Import Clearance Alert Documentation

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Introduction

The Import Clearance Alert (ICA) system is timely and convenient way for Licensed Customs Brokers to access their shipment documentation required for Customs clearance for UPS Broker of Choicesm or UPS FTZ Facilitatorsm Shipments. Broker of Choice and FTZ Facilitator are contractual services between the importer and UPS. Importer designates the customs broker or FTZ operator to receive in bond or clear UPS international small package shipments. The authorized customs broker can access shipment documentation required for Customs clearance from the ICA website located at: .

This User Guide will show you, the customs broker how to register, access documentation and communicate to UPS using the UPS ICA web site.

The ICA has two levels of rights, Administrative & User.

Administrative Rights can create and delete Users and assign Users to specific UPS ports for customs clearance and reset "User" passwords. Both the Administrator and the User can search (find) for shipments, view / print shipment documents such as commercial invoices and other documents necessary for customs clearance. Only Administrator can add Importers to their firm (My Contract). Administrative rights will be assigned to first person to register their brokerage firm at the ICA web site.

Broker Administration

Reports

Contact Information My Contract

Manage Accounts (Firm Users) Add Accounts (Firm Users) Find Shipments Shipment Tracking Report (FTP tracking) Update FTP Preference Update Your Information Update Firm Information Match Contract My Contract

Administrator

b b b b b b b b b

User

b b b

The ICA web site is available in multiple languages. The ICA system has been designed to work with Internet Explorer v. 5.0 or later along with Acrobat Reader v. 5.01 or later.

Import Clearance Alert Documentation

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Log In - Website Access

The ICA web site address is . Please contact your company's Administrator for User ID & Password. The site is secured and requires a User ID and password for access. Brokers or FTZ operators will only be allowed to view images and data for shipments from importer that are linked to their accounts.

The Administrator from your brokerage firm is responsible for User ID and Password

ICA can reset password if the user has an active ID.

?If your firm does not have an Administrator, then your firm must register through the Sign Up process. ?A contract ID will be required. ?Administrative rights for the brokerage firm will be given to the user completing the sign up process

If your company has not registered in ICA, Please select Sign Up Here which is next to New User.

? Create the User ID & Password. ? The first five (5) letters of the

brokerage firm should be the first five (5) letters of User ID. ? The User ID and the Password must be at least six (6) characters and no greater than 12.

Your Importer shall provide their UPS Account # and a ten (10) digit Contract ID.

Import Clearance Alert Documentation

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Remember, administrative rights will be assigned to the first person from your brokerage firm completing the Sign Up process at the ICA web site.

The importer requesting your service must provide you with their six (6) digit UPS account # and a ten (10) digit Contract ID in order to register your brokerage firm.

The first five (5) letters of your Company should be the first five (5) characters of the User ID. The User ID and the Password must be at least six (6) characters and no greater than 12. If the name is less than five (5) letters, please use spaces or dashes to fill up the first five (5) characters.

Password Reset

ICA can reset the password if the brokerage firm Administrator is not available. The User must enter their User ID and the email address they entered in their Contact information or the email address receiving shipment notifications. The new password will be sent within minutes to the key entered email address.

ICA will send a new password to the email entered upon successful validation.

Once ICA validates User ID & email, a new password will be created and sent to the email entered. The user can either enter the email that is stored in the Contact Information or the email receiving notifications

Import Clearance Alert Documentation

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Reports

Find Shipment

Brokerage and FTZ operators can find shipments. Shipments can be searched by Port, UPS Shipment #, and within a date range. Shipment status is only applicable to Canada low value shipments. Results can be grouped by Import Date, Shipment # and Importer.

Search Criteria

UPS Port of Entry

UPS Shipment Number

Not Applicable ? Only for Canada Use

?Access Calendar by selecting ?Use Calendar to select range of Dates. ?The maximum range of dates is seven (7) days ?The query must be within 90 days.

Only applicable for Low value Canada shipments

Import Clearance Alert Documentation

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View Unprocessed Shipments

The View Unprocessed Shipment screen will appear when there are unprocessed shipments outside the date range specified in the Find Shipment query. If you

select , then you will view only unprocessed shipments unprocessed that do not

meet the criteria established in the Find Shipment query. If you select shipments that meet the Find Shipment criteria will be displayed

, then all

Select NO will only show shipments that meet the Find Shipment criteria

Select Yes will only show Unprocessed shipments

outside the Find Shipment

criteria

Query Results

Below is an example of the results from a Find Shipment query.

Import Clearance Alert Documentation

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Access Shipment Documents

Shipment documents can be accessed at the document level as well as the Find Shipment results level.

Click on to view individual documents at the shipment level. All shipment documents imaged by UPS will be displayed. Click on View/Print to view and print imaged shipment documents. Click on to minimize the detail.

Click on Cart if you want to save documents to be viewed and / or printed later. Please note you can use the Cart functionality at document level 1, Shipment level 2, and at the shipment query level 3. Please review Cart section to learn more about the functionality

Add All Shipments To Cart ?Saves all images from shipment query results to be viewed / printed later. ?This saves time by eliminating the need to select each shipment to add documents to Cart

3

Click on the to gain access to documents imaged by UPS

Date/Time when documents became available

2

View/Print This is helpful when accessing a specific document.

1

Save document for later processing at document level Cart or shipment level Add All

Import Clearance Alert Documentation

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