Matthew W - Northern Kentucky University



JOHN SMITH

|1 Nunn Drive |(859) 572-0000 |

|Highland Heights KY 41099 |(859) 572-9999 (fax) |

|smithj@nku.edu | |

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|OBJECTIVE |Entry-level position as an analyst or project manager with advancement opportunity into general management. |

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|EDUCATION |August, 2001- present. Northern Kentucky University, College of Business, Highland Heights, KY. B.S. Management |

| |(December 2005). GPA 3.35. |

| |Achieved Dean’s List status four semesters. |

| |Ferris Scholarship recipient, 2004, 2005. |

| |Led three group presentations that received outstanding grades. |

| |Completed the following projects/term papers as part of coursework: |

| |“Operations Assessment of Southwest Airlines, Inc” |

| |“Using the 10-Step Quality Improvement Process to Reduce Late Class Arrivals” |

| |“Telecom Industry Analysis” |

| |Conducted 11 analyses requiring analytical problem solving and memo writing. |

| |Participated in Finance Student Association field trips to New York Stock Exchange and Chicago Board of Trade. |

| |Placed 1st in Phi Beta Lambda Business Decision Making state competition, Lexington, 2004. |

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|EXPERIENCE |September, 2004-present. Assistant Supervisor. Target Corporation. Norwood, OH. |

| |Selected by corporate offices as a start-up specialist for new store opening. |

| |Achieved department start-up goals for productivity three months ahead of schedule. |

| |Supervised 15 hourly floor personnel. |

| |Implemented new restocking plan that saved $75,000 in annual inventory costs. |

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| |May, 2003-August 2004. Participant Services Representative. Fidelity Investments. Highland Heights, KY. |

| |Assisted 50 customers per day with questions about 401K plans. |

| |Familiarized over 300 clients with Internet-based account access. |

| |Certified Six Sigma Green Belt. |

| |Participated on team that reduced customer call waiting time by 28%. |

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|AFFILIATIONS & |Phi Beta Lambda (Future Business Leaders), NKU Chapter |

|ACTIVITIES |NKU Finance Student Association |

| |NKU Peer Mentor |

| |United Way Campaign Volunteer |

| |American Society for Quality, Certified Quality Improvement Associate (CQIA) |

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|INTERESTS |Fitness, financial markets and investing, coin collecting. |

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|REFERENCES |Matthew W. Ford |Janet L. Doe |

| |Assistant Professor of Management |Vice President of Operations |

| |Northern Kentucky University |Target Corporation |

| |Nunn Drive |1000 Nicollet Mall |

| |Highland Heights KY |Minneapolis, MN 55403 |

| |(859) 572-1319 |(612) 304-6073 |

| |fordmw@nku.edu |jane.doe@ |

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