Employee Orientation Guide



Employee Orientation Guide 2

Administration 2

rapidLD Office Information 2

Employee Directory 2

Business Cards 2

Office Supplies 2

Administaff 2

Administaff Assistant 3

Paid Days Off Policy 4

Employee Paid Days Off 4

Reporting Vacation and Sick Time 4

Holidays for 2003 4

Request for Time Off 4

Web Time Sheets 5

Web Time Sheets 5

Technical Assistance 5

Email Account Setup 5

Server Access 5

Technical Difficulties 5

rapidLD Professional Services Orientation 6

rapidLD Website 6

Professional Services Guide 6

Technical Integration Framework 6

Industry Orientation 6

ThinkEquity 6

Online Learning Magazine 6

VNU Business Media 6

E-learning Magazine 6

rapidLD Website 6

Vendor/Partner Product Orientation 7

Docent 7

Sun 7

Question Mark 7

Centra 7

KnowledgePool 7

rapidLD Product Portfolio 8

LMS Vendors 8

Learning Tools 8

Learning Content Products & Services 8

Employee Orientation Guide

Welcome to Rapid Learning Deployment - commonly referred to as rapidLD. Your own unique experiences and expertise will enhance the value of our organization, and the rapidLD team is glad to have you on board.

Administration

|rapidLD Office Information | |Phone: |770-874-1190 |

| | |Fax: |770-874-1197 |

| | |Address: |1775 Woodstock Road, |

| | | |Suite 300 |

| | | |Roswell, GA 30075 |

|Employee Directory | |The Employee Directory is online on . |

| | | |

|Business Cards | |Please see your Manager to order your business cards. |

| | | |

|Office Supplies | |Basic office supplies are on site. |

| | |To order additional office supplies please see your Manager. |

|Administaff | |Administaff serves as an off-site Human Resource department for rapidLD. An Administaff enrollment package containing a |

| | |description of services, benefits, and forms should have been issued to you with your Job Description and Compensation |

| | |notification. Complete all required forms and submit them to your Manager. |

| | | |

| | |Once Administaff has processed your paperwork you may access your account information via the Internet; a login ID and password |

| | |will need to be established by Administaff (login ID is your Social Security number). Additionally, you may speak to an |

| | |Administaff representative directly. |

| | | |

| | |If you have not received an Administaff enrollment package please advise your Manager immediately. |

| | | |

|Administaff Contact | |Website | |

|Information | | | |

| | | | |

| | |Office Locations |1-800-465-3800 |

| | |To contact the nearest location. | |

| | | | |

| | |Corporate Headquarters |19001 Crescent Springs Drive |

| | | |Kingwood, Texas 77339-3802 |

| | | |281-358-8986 |

| | | |800-237-3170 |

|Administaff Assistant | |Administaff Assistant provides employees with quick and easy access to forms, reports, links to providers, and much more via the |

| | |Internet. You will need to establish a unique User ID and Password to access Administaff Assistant. |

| | | |

| | | |

| | |My User ID is | |

| | |[enter Social Security Number] | |

| | | | |

| | |My Password is… | |

| |

|Index of Online Services | |My Info… |Access to personalized information and the ability to update personal information online. |

| | |Payroll |View payroll related information online. |

| | |Forms | |

| | |Benefits |Administaff Benefits Hotline: |

| | | |1-800-242-8893 ext. 3244 or 1-800-303-9611 ext. 5911 |

| | |401K Plan |Select "Access Fidelity" to view your 401(k) account. |

| | | |Fidelity Retirement Benefits Hotline: 1-800-835-5098 |

| | | |Administaff 401(k) Hotline: 1-800-242-8893  ext. 3201 |

| | |Financial Services |Here you will find information regarding all types of financial services and benefits offered to |

| | | |Administaff clients and employees. |

| | |Training |eUniversity is the virtual extension of Administaff University.  |

| | |Policies |This section provides employees with online access to common policies. |

| | |News |Learn more about enhancements or changes to Administaff's benefits and services. |

| |

|Personnel Guide | |The Personnel Guide contains information for the Employer, the Manager and the Employee. Information is made available as it |

| | |pertains to your role in the organization. Please see your Manager for more information. |

| | | |

| | |TABLE OF CONTENTS |

| | |Introduction |

| | |Procedures for the On-Site Manager |

| | |Personnel Forms for Reproduction |

| | |Corporate Culture |

| | |Job Descriptions |

| | |Recruiting & Selection |

| | |Performance Management |

| | |Coaching |

| | |Recognition & Rewards |

| | |Compensation Planning |

| | |Retention Strategies |

| | |Employee Relations |

| | |Equal Employment Opportunity (EEO) |

| | |Employee Handbook & Policies |

| | |Discipline & Employee Counseling |

| | |Termination |

| | |Training & Development |

| | |Safety & Health |

| | |Substance Abuse Prevention |

Paid Days Off Policy

|Employee Paid Days Off | |The rapidLD policy for paid days off is online on |

| | | |

| | | |

| | | |

|Reporting Vacation and Sick | |Enter your vacation time in WTS under Benefits Time – Vacation. |

|Time | | |

| | |Enter your sick time in WTS under Benefits Time – Sick. |

| | | |

| | | |

| | | |

|Holidays for 2003 | |January 1 |Wednesday |New Year’s Day |

| | | | | |

| | |April 18 |Friday |Good Friday |

| | | | | |

| | |May 26 |Monday |Memorial Day |

| | | | | |

| | |July 4 |Friday |Independence Day |

| | | | | |

| | |September 1 |Monday |Labor Day |

| | | | | |

| | |November 27/28 |Thursday/Friday |Thanksgiving Day |

| | | | | |

| | |December 24/25 |Wednesday/Thursday |Christmas Eve/Day |

| | | | | |

| | |December 31 |Wednesday |New Year’s Eve |

| | | |

|Request for Time Off | |Submit your request for time off to your Manager. |

| | |All vacation and sick time utilized must be entered in WTS. |

| | | |

Web Time Sheets

|Web Time Sheets | |Web Time Sheets offers organizations a convenient and easy way to report time and expenses for project tracking, payroll |

| | |management, and client billing. |

| | | |

| | |The time you spend at work will be entered and recorded in Web Time Sheets on a regular basis. It is suggested that you make your|

| | |entries on a daily basis, or minimally each week. A User ID and Password will be issued to you by your Manager. |

| | | |

|rapidLD WTS | |WTS Login site: | |

| | | | |

| | |My User ID is… | |

| | | | |

| | |My Password is… | |

| | | | |

|Product Information | |Website | |

Technical Assistance

|Email Account Setup | |For Assistance: |Reed Jones |

| | | |Steve Owens |

| | | | |

|Server Access | |For Assistance: |Steve Owens |

| | | |Raj Singh |

| | | | |

|Technical Difficulties | |For Assistance: |Reed Jones |

| | | |Steve Owens |

| | | | |

rapidLD Professional Services Orientation

|rapidLD Website | |Website | |

| | | | |

| | |Client Center Access |Please see your Manager to obtain Client Center access. |

|Professional Services Guide | |Work in Progress |

| | | |

|Technical Integration | |Available upon request. |

|Framework | | |

| | | |

Industry Orientation

|ThinkEquity | | |

| | |Sign Up For a Free E-mail Newsletter. |

| | | | |

|Online Learning Magazine | | |

| | |Free subscription to Online Learning magazine. |

| | | | |

|VNU Business Media | | |

| | |Sign Up For a Free E-mail Newsletter. |

| | | | |

|E-learning Magazine | | |

| | |Sign Up For a Free E-mail Newsletter. |

| | | | |

|rapidLD Websites | | and |

| | |Links to e-learning resources. |

Vendor/Partner Product Orientation

|Docent | |Learning Management System | |

| | |Internal Product Champion |Technical: Shiv Ventakakrishna |

| | |Product Demo |YES ( |NO |

| | | | |

|Sun | |Learning Management System | |

| | |Internal Product Champion |Technical: Reed Jones |

| | |Product Demo |YES ( |NO |

| | | | |

|Question Mark | |Survey and Assessment Tool | |

| | |Internal Product Champion |Technical: Reed Jones |

| | |Product Demo |YES ( |NO |

| | | | |

|Centra | |Web Collaboration Tool | |

| | |Internal Product Champion |Technical: Will Avery |

| | |Product Demo |YES ( |NO |

| | | | |

|KnowledgePool | |Competency Management Tool | |

| | |Internal Product Champion |Technical: Chris Terry |

| | |Product Demo |YES ( |NO |

rapidLD Product Portfolio

|LMS Vendors | |Docent |Sales, Professional Services Relationships | |

| | |Sun |Professional Services Relationship |us/enterprise |

| | |Intralearn |Sales | |

| | |Media1st |Professional Services Relationship | |

| | |Xtend Corp |Professional Services Relationship | |

| | |CyberU |Sales, Professional Services Relationship | |

| | |KnowledgePlanet |Professional Services Relationship | |

| | |Plateau |Professional Services Relationship | |

| | | |

|Learning Tools | |Centra |Collaboration Tools | |

| | |Context Media |Digital Rights Management | |

| | |Talent Mgt System |Competency Management Tool | |

| | |BNH Expert Software |Product Advisor | |

| | |Question Mark |Assessment/Evaluation | |

| | |Outstart |Sales | |

| | | |

|Learning Content Products & | |Certilearn |Portals, COTS Content | |

|Services | | | | |

| | |Imparta |Management, Sales: 2 coaching tools | |

| | |Corpedia |Leadership, Management, Sales: many titles | |

| | |Richardson |Sales: 100 titles | |

| | |Mentergy |Custom content | |

| | |Tier1 |Custom content | |

| | |TransferLogic |Custom content | |

| | |WebToolset |Custom content | |

| | | |

|Other Partners | |Activ Training |Support services |activ- |

| | |Information Experts |Consulting services | |

| | |Lguide |Content assessment services | |

| | |New Course |Training Analytics | |

| | |Praxis Partners |Consulting services | |

| | |TaxBreak |Tax credit | |

| | |eProject |Virtual Project Management | |

| | |ITG |Skills dictionary |itg- |

| | |Microsoft |Technology | |

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