Zero Defect Mentality - Association for Manufacturing ...

[Pages:15]Zero Defect Mentality

Unlocking lasting value through quality transformation

Alex Eksir, VP, Q&MS Amy Gowder, VP, Supply Chain Management

ZERO DEFECT MENTALITY

Unlocking Lasting Value Through Quality Transformation

Presented by:

Amy Gowder, VP and Alex

Eksir, VP

Lockheed Martin

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LOCKHEED MARTIN AERONAUTICS

? 25,000+ employees ? Nine locations ? Global partnerships

Italy

Greece Turkey

S Korea Japan

Palmdale, CA

Johnstown, PA

Clarksburg, WV

Greenville, SC

Fort Worth, TX

Marietta, GA Meridian, MS

San Antonio, TX

Pinellas, FL

India

Co-Production

Australia

Copyright 2016, Lockheed Martin Corporation. All rights reserved.

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AERONAUTICS PORTFOLIO

Strike and ISR

Fighter/Trainer

U-2

F-35 CV

F-35 CTOL

P-3

UAS

F-16

F-35 STOVL F-22

Air Mobility

C-130J C-5

T-50 Trainer

Copyright 2016, Lockheed Martin Corporation. All rights reserved.

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DISTRIBUTED SUPPLIER NETWORK

? 1,800+ Suppliers ? 24 Countries ? 70% of COGS is sourced material

Copyright 2016, Lockheed Martin Corporation. All rights reserved.

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OUR DOD ENVIRONMENT

Government budgets are shrinking

Our customers' needs and expectations remain high

Number of US DOD programs are declining

Accelerating affordability and performing is critical to our customer

Copyright 2016, Lockheed Martin Corporation. All rights reserved.

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DELIVERING LASTING VALUE

Let's Think Analytically; How to Achieve Lasting Value?

Reliability (MTBF) = (Technical Solution) x (Robust Process) Zero Defect Results = (Reliability) x (Personal Accountability) Lasting Value = (Zero Defect Results) x (Continuous Improvement)

Copyright 2016, Lockheed Martin Corporation. All rights reserved.

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DELIVERING LASTING VALUE

Let's Think Analytically; How to Achieve Lasting Value?

Reliability (MTBF) = (Technical Solution) x (Robust Process)

Zero Defect Results = (Reliability) x (Personal Accountability)

Lasting Value = (Zero Defect Results) x (Continuous Improvement)

Y =(X) ....what factors enable us to achieve

lasting value?

Y = Lasting Value

X1 = People: Domain and Behavioral Competencies X2 = Organizational Systems and Structure X3 = Customer Intimacy X4 = Innovative Solution

Copyright 2016, Lockheed Martin Corporation. All rights reserved.

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