Satinsky Consulting, LLC Medical Practice Management ...

Satinsky Consulting, LLC

Medical Practice Management Consulting

Company Background

Founded and led by Margie Satinsky, a healthcare professional with 35 years of management experience in community and academic healthcare settings around the country, Satinsky Consulting provides customized strategic and operational assistance to medical practices. Our track record of healthcare innovation and collaboration combined with a strong network of expert consulting resources ensures that our clients receive thorough problem diagnosis and sound advice.

Our Approach

Satinsky Consulting is committed to helping medical practices achieve excellence in multiple aspects of practice management. Our broad focus includes structure and management, financial strength, compliance with legal and regulatory requirements, operations, human resources, information technology and the delivery of high quality patient care.

Managing a medical practice is a team effort.When relationships work well, problem solving works too.With a reputation for sound judgment, fairness and open and timely communication, Satinsky Consulting excels at collaborating with physicians and other caregivers, administrative staff, referral sources, other providers, insurance companies, regulatory agencies and vendors and other professionals.

Explore concierge, direct-pay, and integrative medicine

Medical Practice Management Consulting Services

? Medical Practice Start-up and Expansion of Services and/or Locations ? Managed Care Rate Negotiations and Contract Review ? Strategic Business Planning

? HIPAA Privacy and Security Rule Compliance and Training

? Information Technology Planning and Implementation Consulting

? Revenue Cycle Management Consulting

? Operational Analysis and Improvement

? Preparation of Website Content

? Medical Practice Marketing

? Human Resource Management in Medical Practice Settings

? Network of Expert Medical Practice Consulting Resources

? Speaking and Teaching on Medical Practice Management

Call us today to learn how we can help your medical practice thrive.

Satinsky Consulting, llc 919.383.5998 Fax 919.309.0109

Medical Practice Management Consulting Services

Medical Practice Start-up and Expansion of Services and/or Locations

Guidance for new/existing practices that are starting out or expanding scope of services/locations and establishment of concierge, direct pay and integrative medicine practices

Managed Care Rate Negotiations and Contract Review

Contract and rate negotiations and development of managed care strategy

Strategic Business Planning

Development of mission statement, measureable practice goals, implementation strategies and budget

HIPAA Privacy and Security Rule Compliance and Training

For medical practices and software vendors, assessment of gaps between operations and regulatory requirements, provision of sample policies and procedures, development of implementation strategies and staff training

Information Technology Planning and Implementation Consulting

Selection and implementation of electronic health records (EHR), practice management systems and other software

Revenue Cycle Management Consulting

Review of current processes/staffing/policies and procedures, assessment of outsourcing billing and collections and provision of recommendations for improvement

Operational Analysis and Improvement

Work flow analysis, development of strategies for improvement and provision of policies and procedures

Preparation of Website Content

Customized description of your medical practice that highlights your unique features and differentiates you from your colleagues

Medical Practice Marketing

Development of strategic marketing plan, written materials and staff training

Human Resource Management in Medical Practice Settings

Assistance with recruitment, employee orientation, training, disciplinary action, performance review systems, problem focused coaching and assessment of outsourcing to professional employer organization (PEO)

Network of Expert Medical Practice Consulting Resources

Collaboration with network of experienced professionals in accounting, banking, coding, graphic design, marketing, information technology, law, physician recruitment, space planning and interior design

Speaking and Teaching on Medical Practice Management

Development of customized on-site or online programs for small and large groups and for individual medical practices

Satinsky Consulting, llc 919.383.5998 Fax 919.309.0109

A Track Record of Experience and Leadership

Medical Practice Start-up and Expansion of Services and/or Locations

Bain Dermatology, Raleigh, NC ? Boyette Orthopedics & Sports Medicine, Greenville, NC ? Brandon Gynecology Associates, Charlotte, NC ? Building Blocks Pediatrics, Morrisville, NC ? Fuquay Ophthalmology & Glaucoma, Fuquay-Varina, NC ? Impact Orthopaedics, Raleigh, NC ? Laing Dermatology & Skin Cancer Center, Knightdale, NC ? North Carolina Dermatology Associates, Raleigh, NC ? Performance Orthopaedic Surgery & Sports Medicine, Raleigh, NC ? Premiere Pediatrics of Harnett Health, Dunn, NC ? Regional Medical Associates, Durham, NC ? Robert L.Williamson III, DDS, Raleigh, NC ? Sentinel Primary Care, Raleigh, NC ? Skin Wellness Dermatology Associates, PA, Durham, NC ? Spine & Pain Associates, PLLC, Sanford, NC ? Triangle Forensic Neuropsychiatry, Raleigh, NC ? Village Pediatrics of Chapel Hill, Chapel Hill, NC ? Wake Forest Dermatology,Wake Forest, NC ? Provided step-by-step guide to setting up new practice ? Organized team of professionals (e.g. real estate expert, banker, CPA, IT support, design

and programming of marketing materials) ? Developed strategic business plan and supporting budget and financials ? Guided practice in selection of software (e.g. PMS, EHR) and IT support vendor ? Developed list of CPT codes and fees to be charged ? Negotiated reimbursement with managed care plans ? Assisted in recruitment and hiring of key staff members ? Provided HIPAA and other compliance material and training ? Developed website content and forms ? Developed marketing strategy ? Special projects: start-up/conversion for concierge and direct pay practice models

Managed Care Rate Negotiations and Contract Review

Audrey Echt, M.D., Raleigh, NC ? AvanceCare, Morrisville, NC ? Bain Dermatology, Raleigh, NC ? Boyette Orthopedics & Sports Medicine, Greenville, NC ? Boylan Medical Associates, Raleigh, NC ? Brandon Gynecology Associates, Charlotte, NC ? Burlington Pediatric Associates, Burlington, NC ? Burlington Urological Associates, Burlington, NC ? Cabarrus ENT & Facial Plastic Surgery, Concord, NC ? Carolina ENT, Raleigh, NC ? Carolina Foot & Ankle Specialists, Gastonia, NC ? Carolina GI Associates, Henderson, NC ? Chapel Hill Internal Medicine, Chapel Hill, NC ? Coats Medical Clinic, Coats, NC ? Cornerstone Medical Center, Burlington, NC ? Crissman Family Practice, Graham, NC ? Eastern Carolina Pediatrics, Wilson, NC ? ENT & Audiology Associates, Raleigh, NC ? Headache Wellness Center, Greensboro, NC ? Impact Orthopaedics, Raleigh, NC ? Independence Health, Durham, NC ? Laing Dermatology & Skin Cancer Center, Knightdale, NC ? Lucy Daniels Center for Early Childhood, Cary, NC ? Moore Orthopedics & Sports Medicine, Morehead City, NC ? North Carolina Dermatology Associates, Raleigh, NC ? NorthEast Ear, Nose & Throat Center, Concord, NC ? Orange Family Medical Group, Hillsborough, NC ? Orthopaedic & Sports Medicine Associates, Raleigh, NC ? Parkway SleepHealth Centers, Cary, NC ? Performance Orthopaedic Surgery & Sports Medicine, Raleigh, NC ? Pinehurst Pain Clinic, Pinehurst, NC ? Plum Spring Clinic, Chapel Hill, NC ? Premiere Pediatrics of Harnett Health, Dunn, NC ? Premier Women's Health Professionals, Henderson, NCvb ? Raleigh Plastic Surgery Center, Raleigh, NC ? Raleigh Surgical Group, Raleigh, NC ? Regional Medical Associates, Durham, NC ? Scotland Regional Comprehensive Care, Laurinburg, NC ? Seashore Imaging, Morehead City, NC ? Skin Wellness Dermatology Associates, PA, Durham, NC ? Southeastern Orthopedics Sports Medicine and Shoulder Center, Raleigh, NC ? Spine & Pain Associates, PLLC, Sanford, NC ? Spine & Scoliosis Specialists, Greensboro, NC ? Stepping Stones Pediatrics,

Satinsky Consulting, llc 919.383.5998 Fax 919.309.0109

Raleigh, NC ? Sunrise Pediatric Associates, Raleigh, NC ? The Allergy Center, Greenville, NC ? Triangle Forensic Neuropsychiatry, Raleigh, NC ? Triangle Surgical Associates, Cary, NC ? Village Pediatrics of Chapel Hill, Chapel Hill, NC ? Virginia Lightner Family Dermatology,Wake Forest, NC ? Wake Forest Dermatology,Wake Forest, NC ? Wake Health Services, Inc., Raleigh, NC ? Wake Urological Associates, Raleigh, NC ? Watters Surgical Associates, Raleigh, NC ? Reviewed rates and contract language for managed care agreements ? Renegotiated agreements ? Developed practice-specific managed care strategies

ReXMeD PHO, Raleigh, NC ? Guided this physician hospital organization in establishing long-range direction and infrastructure to

compete in a managed care environment ? Built a physician network of 400 primary care and specialist physicians ? Negotiated eight contracts with major managed care plans that increased provider revenue for all specialties ? Developed capability to contract directly with employers

HIPAA Privacy and Security Rule Compliance and Training

Albtuck Family Medical Care, Barco, NC ? AvanceCare, Morrisville, NC ? Bain Dermatology, Raleigh, NC ? Boyette Orthopedic & Sports Medicine, Greenville, NC ? Boylan Medical Associates, Raleigh, NC ? Brandon Gynecology Associates, Charlotte, NC ? Carrboro Family Medicine, Carrboro, NC ? Coastal Physicians Alliance,Wilmington, NC ? Coats Medical Clinic, Coats, NC ? Dermatology, Ltd., Media, PA ? Durham Internal Medicine, Durham, NC ? Family Medical Associates of Raleigh, Raleigh, NC ? Garrett S. Bressler, MD, Durham, NC ? Hawthorne Ob-Gyn Associates, PA,Winston-Salem, NC ? Impact Orthopaedics, Raleigh, NC ? Laing Dermatology & Skin Cancer Center, Knightdale, NC ? Lexington Family Physicians, Lexington, NC ? LifeCare Counseling & Coaching, Raleigh, NC ? MED-EL Corporation, Winston-Salem, NC ? Michael Sharp, MD, PA, Chapel Hill, NC ? Navigate Cancer Foundation, Apex, NC ? Northwest Pediatrics, Greensboro, NC ? Pediatric Neurology of North Carolina, Cary, NC ? Physician Care Direct, Cary, NC ? Regional GI Associates, PA, Durham, NC ? Relevance, Durham, NC ? Rheumatic Disease Associates,Willow Grove, PA ? Rheumatology & Osteoporosis Center of Memphis, Cordova,TN ? Seaside Pediatrics, Wilmington, NC ? Skin Wellness Dermatology Associates, PA, Durham, NC ? Southeastern Medical Oncology Center, Goldsboro, NC ? Spine & Pain Associates, PLLC, Sanford, NC ? Sunrise Pediatric Associates, Raleigh, NC ? TouchCare, Durham, NC ? Triangle Forensic Neuropsychiatry, Raleigh, NC ? TSI, Chapel Hill, NC ? Western Carolina Medical Society, Asheville, NC ? Women's Health Alliance, Raleigh, NC ? Developed customized Privacy and Security Rule HIPAA Compliance Manuals ? Presented HIPAA staff training ? Developed Privacy and Security Rule policies and procedures ? Updated all materials to comply with 2013 Omnibus Final Rule

Information Technology Planning and Implementation Consulting

AvanceCare, Morrisville, NC ? Brandon Gynecology Associates, Charlotte, NC ? Carolina GI Associates, Henderson, NC ? Coats Medical Clinic, Coats, NC ? Human Resource Consultants, Chapel Hill and Raleigh, NC ? Impact Orthopaedics, Raleigh, NC ? Laing Dermatology & Skin Cancer Center, Knightdale, NC ? North Carolina Center for Integrative Medicine, Raleigh, NC ? North Carolina Dermatology Associates, Raleigh, NC ? Piedmont Occupational and Urgent Care, Reidsville, NC ? Pinehurst Pain Clinic, Pinehurst, NC ? Plum Spring Clinic, Chapel Hill, NC ? Raleigh Children and Adolescents Medicine, Raleigh, NC ? Ronald Patrick, MD, Cedartown, GA ? Sentinel Primary Care, Raleigh, NC ? Skin Wellness Dermatology Associates, PA, Durham, NC ? Spine & Pain Associates, PLLC, Sanford, NC ?

Satinsky Consulting, llc 919.383.5998 Fax 919.309.0109

Triangle Forensic Neuropsychiatry, Raleigh, NC ? Village Pediatrics of Chapel Hill, Chapel Hill, NC ? Wake Forest Dermatology,Wake Forest, NC ? Managed selection and implementation of new information technology applications and IT vendor support

Revenue Cycle Management Consulting

Cabarrus ENT & Facial Plastic Surgery, Concord, NC ? Carolina ENT, Raleigh, NC ? Carolina Urological Associates, Winston-Salem, NC ? Eastern Carolina Pediatrics, Wilson, NC ? Family Medical Associates of Raleigh, Raleigh, NC ? Planned Parenthood Health System, Raleigh, NC ? Raleigh Cardiology Associates, Raleigh, NC ? Sunrise Pediatric Associates, Raleigh, NC ? Total Family Care of Winston-Salem, Winston-Salem, NC ? Reviewed current revenue cycle management staffing, processes, and policies and procedures ? Made recommendations for change

Operational Analysis and Improvement Carolina Ear, Nose, and Throat, Raleigh, NC

? Developed revenue cycle management plan ? Developed performance evaluation system

Carolina GI Associates, Henderson, NC ? Assisted recruitment of Practice Manager

Eastern Medical Associates, Goldsboro, NC ? Greensboro ObGyn, Greensboro, NC ? Pediatric Neurology of North Carolina, Cary, NC ? Pinehurst Pain Clinic, Pinehurst, NC ? Planned Parenthood Health System, Raleigh, NC ? Raleigh Cardiology Associates, Raleigh, NC ? Raleigh Pulmonary & Allergy Consultants, Raleigh, NC ? Sunrise Pediatric Associates, Raleigh, NC ? Reviewed practice structure and operations ? Developed strategies for operational improvement

Family Medical Associates of Raleigh, Raleigh, NC ? Assisted recruitment of new Executive Director

North Carolina Physicians Health Program, Raleigh, NC ? Performed workflow analysis and made recommendations for improvement ? Provided guidance for human resource management

University Medicine Foundation, Providence, RI ? Practice assessment and recommendations for improvement

Consulting in Community and Academic Healthcare Settings

? Albtuck Family Medical Care, Barco, NC ? Arboretum Obstetrics & Gynecology, Charlotte, NC ? Audrey Echt, MD, Raleigh, NC ? AvanceCare, Morrisville, NC ? Bain Dermatology, Raleigh, NC ? Betsy Johnson Regional Hospital (Premiere

Pediatrics of Harnett Health), Dunn, NC ? Boyette Orthopedics & Sports Medicine,

Greenville, NC

? Boylan Medical Associates, Raleigh, NC ? Brandon Gynecology Associates, Charlotte, NC ? Building Blocks Pediatrics, Morrisville, NC ? Burlington Pediatric Associates, Burlington, NC ? Burlington Urological Associates, Burlington, NC ? Cabarrus ENT & Facial Plastic Surgery, Concord, NC ? Carolina Ear, Nose, and Throat, Raleigh, NC ? Carolina Foot & Ankle Specialists, Gastonia, NC ? Carolina GI Associates, Henderson, NC

Satinsky Consulting, llc 919.383.5998 Fax 919.309.0109

? Carrboro Family Medicine, Carrboro, NC ? Chapel Hill Internal Medicine, Chapel Hill, NC ? Coastal Physicians Alliance,Wilmington, NC ? Coats Medical Clinic, Coats, NC ? Cornerstone Medical Center, Burlington, NC ? Crissman Family Practice, Graham, NC ? Dermatology, Ltd., Media, PA ? Durham Internal Medicine Associates, Durham, NC ? Eastern Carolina Pediatrics, Wilson, NC ? Eastern Medical Associates, Goldsboro, NC ? ENT & Audiology Associates, Raleigh, NC ? Family Medical Associates of Raleigh, Raleigh, NC ? Fuquay Ophthalmology & Glaucoma, Fuquay-Varina, NC ? Garrett S. Bressler, MD, Durham, NC ? Greensboro ObGyn, Greensboro, NC ? Hawthorne Ob-Gyn Associates, PA,Winston-Salem, NC ? Headache Wellness Center, Greensboro, NC ? Human Resource Consultants, Chapel Hill and

Raleigh, NC ? Impact Orthopaedics, Raleigh, NC ? Laing Dermatology & Skin Cancer Center,

Knightdale, NC ? Lexington Family Physicians, Lexington, NC ? LifeCare Counseling & Coaching, Raleigh, NC ? MED-EL Corporation, Winston-Salem, NC ? Michael Sharp, MD, PA, Chapel Hill, NC ? Moore Orthopedic & Sports Medicine,

Morehead City, NC ? Navigate Cancer Foundation, Apex, NC ? North Carolina Center for Integrative Medicine,

Raleigh, NC ? North Carolina Dermatology Associates,

Raleigh, NC ? North Carolina Physicians Health Program,

Raleigh, NC ? NorthEast Ear, Nose & Throat Center,

Concord, NC ? Northwest Pediatrics, Greensboro, NC ? Orthopaedic and Sports Medicine Associates,

Raleigh, NC ? Parkway SleepHealth Centers, Cary, NC ? Pediatric Neurology of North Carolina, Cary, NC ? Performance Orthopaedic Surgery & Sports

Medicine, Raleigh, NC ? Physician Care Direct, Cary, NC ? Piedmont Occupational & Urgent Care, Reidsville, NC ? Pinehurst Pain Clinic, Pinehurst, NC

? Premier Women's Health Professionals, Henderson, NC

? Raleigh Cardiology Associates, Raleigh, NC ? Raleigh Children and Adolescents Medicine,

Raleigh, NC ? Raleigh Emergency Medicine Associates, Raleigh, NC ? Raleigh Plastic Surgery Center, Raleigh, NC ? Raleigh Pulmonary & Allergy Consultants,

Raleigh, NC ? Raleigh Surgical Group, Raleigh, NC ? Regional GI Associates, PA, Durham, NC ? Regional Medical Associates, Durham, NC ? Relevance, Durham, NC ? Rheumatic Disease Associates,Willow Grove, PA ? Rheumatology & Osteoporosis Center of Memphis,

Cordova, TN ? Ronald Patrick, MD, Cedartown, GA ? Scotland Regional Comprehensive Care,

Laurinburg, NC ? Seashore Imaging, Morehead City, NC ? Seaside Pediatrics, Wilmington, NC ? Sentinel Primary Care, Raleigh, NC ? Skin Wellness Dermatology Associates, PA,

Durham, NC ? Southeastern Medical Oncology Center,

Goldsboro, NC ? Southeastern Orthopedics Sports Medicine and

Shoulder Center, Raleigh, NC ? Spine & Pain Associates, PLLC, Sanford, NC ? Spine & Scoliosis Specialists, Greensboro, NC ? Stepping Stones Pediatrics, Raleigh, NC ? Sunrise Pediatric Associates, Raleigh, NC ? The Allergy Center, Greenville, NC ? Total Family Care of Winston-Salem, Winston-

Salem, NC ? TouchCare, Durham, NC ? Triangle Forensic Neuropsychiatry, Raleigh, NC ? Triangle Surgical Associates, Cary, NC ? TSI, Chapel Hill, NC ? University Medicine Foundation, Providence, RI ? Village Pediatrics of Chapel Hill, Chapel Hill, NC ? Wake County Medical Society, Raleigh, NC ? Wake Forest Dermatology,Wake Forest, NC ? Wake Health Services, Inc., Raleigh, NC ? Wake Urological Associates, Raleigh, NC ? Watters Surgical Associates, Raleigh, NC ? Western Carolina Medical Society, Asheville, NC ? Women's Health Alliance, Raleigh, NC

Satinsky Consulting, llc 919.383.5998 Fax 919.309.0109

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