Service Adjustments Related to COVID-19 ...
Due to the COVID-19 coronavirus outbreak and measures imposed by governments around the world, there are currently unavoidable service impacts on both inbound and outbound FedEx and TNT shipments as outlined below.
This information is provided for general guidance only. Due to the dynamic nature of the situation, the information is subject to change without notice. We are closely monitoring the situation and will continue to provide updates as they become available.
Service Impact of COVID-19 Containment Measures in China (as of March 11, 2020)
City Urumqi Wuhan
Pick Up and Delivery (International Express, TNT, and China Domestic Express Temporary Service Suspension (1)
Temporary Service Suspension (1)
Service Adjustments Related to COVID-19 Containment Measures for Shipments in APAC (Outside China) (as of March 11, 2020)
To accommodate the development of new local regulations in Vietnam, the following network changes have been implemented until further notice.
Origins
Destinations
Affected Services
Commodities
Additional transit time (Business Days)
Vietnam
Only Shipments
All regions, except for:
via: ? Ho Chi Minh
? North America ? South America
All Services
All Commodities
1
City gateway
? Vietnam
1
? Hong Kong SAR
FedEx Service Only
Masks
2
? Mongolia
All Services
Temporary service suspension
Worldwide
? Hong Kong SAR
? U.S. ? Canada ? Latin America ? Europe
? Guam
Indonesia, except for: ? Batam ? Medan ? U.S.
? Hong Kong SAR
? Hong Kong SAR
FedEx International Priority (IP)
FedEx International Economy (IE)
FedEx International Economy (IE)
FedEx International Priority Freight (IPF) FedEx International Economy Freight (IEF)
FedEx International Priority Freight (IPF)
1 All Commodities
1
All Commodities
3
All Commodities
1 3 (changes to 2 eff 03/15)
All Commodities
1
1 - Except Select Shipments for Relief Efforts 2 ? Delays may occur due to increased volume
? Mongolia
? Worldwide
FedEx International Economy Freight (IEF)
All Services
All Commodities
3
Temporary service suspension
Origins
Destination
? APAC
? U.S. ? Canada ? Latin
America
Affected Services
? FedEx International Priority (IP)
? FedEx International Economy (IE)
? FedEx International Priority Freight (IPF)
? FedEx International Economy Freight (IEF)
Affected Shipments
Temporary service suspension for
shipments above 300kg each
Service Impact
Temporary service suspension
All Shipments
Service Adjustments Related to COVID-19 Containment Measures for Shipments from APAC (China)
(as of March 11, 2020)
The transit time for select FedEx Express shipments from the below origins will be temporarily adjusted as per the table below.
Origins
? China / Hong Kong
Destination ? U.S.
Affected Services
? FedEx International Economy (IE)
Additional Transit Time (Business Days)
3
Origins
Destination
? China / Hong ? U.S. Kong
Affected Services
? FedEx International Priority (IP)
? FedEx International Economy (IE)
? FedEx International Priority Freight (IPF)
? FedEx International Economy Freight (IEF)
Affected Shipments
Temporary service suspension for
shipments above 300kg each
Service Impact
Temporary service suspension
All Shipments
Service Adjustments Related to COVID-19 Containment Measures for Shipments from the U.S., Canada, Latin America, Europe, and MEISA
(as of March 11, 2020)
The transit time for select FedEx Express shipments from the below origins will be temporarily adjusted as per the table below.
1 - Except Select Shipments for Relief Efforts 2 - Delays may occur due to increased volume
Origins
Destination
? U.S. ? Canada ? Latin America
? China / Hong Kong
? Middle East ? India ? Africa ? Europe
? China / Hong Kong
Affected Services
? FedEx International Priority Freight (IPF)
? FedEx International Economy Freight (IEF)
? FedEx International Priority Freight (IPF)
? FedEx International Economy Freight (IEF)
Additional Transit Time (Business Days) 1 3
(changes to 2 eff 03/15) 1
3
Origins
Destination
Affected Services
? Europe
? China / Hong Kong
? FedEx International Economy HeavyWeight (IEHW)
? FedEx International Economy Freight (IEF)
? TNT Economy Express
1 Exclude emergency medical supplies.
Affected Shipments Service Impact
Total Economy
? Temporary
shipments should
service
not exceed 2,500kg
suspension
maximum volume
per customer, per
day
FOR ADDITIONAL INFORMATION
? Visit for additional service updates. ? Use or to check the status of your shipments.
1 - Except Select Shipments for Relief Efforts 2 - Delays may occur due to increased volume
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