Best Practices for Hospital Gift Shops - SHVL
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Best Practices for
Hospital Gift Shops
Let's Explore Best Practices in....
Merchandise selection and display Store design and layout Inventory control for increased profit Effective policies and procedures Volunteer recruitment and training Marketing your gift shop
Best Practices
Best practices are methods that consistently offer the best results
We can learn best practices from: ? Other hospital gift shops ? Museum stores ?Independent specialty shops ? Non profit community service stores ? Department stores
The Five RIGHTS of Merchandising
Offer... the right merchandise in the right way at the right time in the right quantities at the right price
A Critical Tool: the Merchandise Plan
Organizes product selection and guides buying decisions
Departments (Up to 12) Department description % of departments Price spread Best selling price range Mark up % Notes
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