AH-10 Pareto Chart and Fishbone Diagram exercise



Pareto Chart & Cause & Effect (Fishbone) Diagram ExercisePurposeThe purpose of this exercise is to give students an opportunity to practice constructing and using Pareto charts and fishbone diagrams. Below is a case situation.Situational ScenarioYou work for a prominent consulting company with a practice office in Atlanta, GA. You work with a team of eighteen professionals from this office. Over the past several months your team leader has collected data from your team regarding the effectiveness of your team meetings. This data is presented below: Comments on staff meetingsFrequencyMeetings don't follow an agenda22Agenda isn't given out before the meeting7Meetings never end on time11Some people dominate the meetings4Meetings don't start on time33Miscellaneous3DeliverableAnswer the following questions:Identify the originating problem (PTBS)Is there a business process here (and, if so, what is it in general terms)?Using the information in the preceding scenario, develop a Pareto chart and a fishbone (C-E) diagram to accurately reflect the situation. Note that you’ll have to use your own knowledge of meetings, etc. to develop the Fishbone diagram. Take it back 2 levels of “Why” for at least two of the root causes. Points for logical creativity here .Use these tools to analyze the problem and make recommendations for solving the problem. ................
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