Installation - Synteracthcr



SynteractHCR VPN – Global ProtectInstallation and User GuideInstallationTo connect to the SynteractHCR VPN you will need to download the Global Protect Client from . Navigate to and click “Downloads” on the left side of the page.Select the VPN client for your computer.Windows 32 bit OS needs to download and install Windows 32 bit VPN Client.Windows 64 bit OS needs to download and install Windows 64 bit VPN Client.Mac OS needs to download and install Mac 32/64 bit VPN Client.Click Run when promptedClick Run again if promptedSelect Next?Select Next?Select Next to start the installationSelect Close to complete the installation?User GuideConnecting to the VPNAfter installing the VPN client you will need to add your username, password, and VPN portal to connect to the VPN.Type your Syncorp username and password in the appropriate fieldsType vpn. for the portal addressClick ApplyClick continue when prompted for Server Certificate Error?Once you are connected to the SynteractVPN you will get a welcome page?When you are successfully connected to the SynteractHCR VPN you will also see the status shown as “Connected” in the VPN client. This window can be closed at any time when without disconnecting the VPN.?Welcome PageIf you wish not to see the welcome message again you can click the box in the lower right corner of the welcome page “Do not display this page again.”You can get to the welcome page at any time when connected to the VPN by right clicking on the GlobalProtect icon in the system trayConnecting to the VPNYou can connect to the VPN at any time you have an internet connection. To connect to the VPN use the Global Protect icon in your system tray or launch the Global Protect client from your Start Menu.System TrayRight click on the system tray icon and click “Connect”Start MenuGo to Start | All Programs | Select Global ProtectDisconnecting from the VPNYou can disconnect for the VPN at any time. You can do this from the system tray icon or the VPN client itself.System TrayRight Click on the Global Protect icon in the system tray | Choose DisconnectVPN ClientOpen the VPN Client by clicking the Global Protect system tray iconSelect File | Disconnect?When disconnected you will notice the Global Protect Icon in the system tray changes ?? ................
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