HOW TO ACCESS WORKDAY ranet.co.uk

HOW TO ACCESS WORKDAY

Workday can be accessed on a variety of Partnership and personal devices via a web browser or the Workday app. If you plan to use a personal device to access Workday, you can download the Workday app onto your device, simply go onto the App store, search for Workday and then download the app.When you sign in for the first time you will be asked for an Organisation name, you will need to enter JLP.

You will find a quicklink to Workday via the Partner Intranet, or please use the link provided here

ACCESSING WORKDAY

How you access Workday will depend on the type of device you are using and whether it is a Partnership or personal device.

Through a browser (Chrome recommended)

Via the Workday app

Workstation

Laptop

Chromebook Apple Mac

Android

iPhone

iPad

Personal devices

Used in office locations. Device plugs into a hub linked directly to a trusted network

Mobile Windows devices which

auto connect to a trusted wifi network

Chromebook devices which auto connect to a trusted wifi

network

Apple Mac workstations & Macbooks which connect to a wifi

network

Corporate Android phones. Individual or shared

Individual or shared devices (eg Partner Devices

used in JL&P Shops)

Excludes Customer-Facing

iPads (eg Customer self-serve)

Personal devices can be used as long as users have PingID. The Workday app requires iOS11 / Android 5 or

better

UNSUPPORTED DEVICES

Workday will not be accessible on the following: ? JL&P POS Terminals ? JL&P Kiosks ? W&P PoS terminal ? Android MFDs ? Customer self service devices ? Leckford devices (those not supported by JLP) ? Workstations on Knapp Network at Magna Park ? Third Party Fulfilment Centres ? Third Party system and devices

APP VS BROWSER

? Not all functionality is available on the Workday app. These features must be processed on the browser version of Workday instead (either on a computer or via the web browser on your mobile device).

? Features which aren't available via the app include: ? Updating your bank details ? Making changes to any of your benefits, including submitting claims for Ticket Subsidy or Leisure Learning Subsidy ? Certain time and absence related actions and reports (eg viewing the Team Absence Calendar or entering time on another Partner's behalf)

HOW TO ACCESS WORKDAY

LOGGING IN

How you log into Workday varies depending on where you are, what network you are connected to and which device you are using.

WINDOWS DEVICE +

TRUSTED NETWORK

Open Workday

Automatic authentication

Successful login

SUPPORTED JLP DEVICE +

TRUSTED NETWORK

Open Workday

Enter netdom ID and password

Successful login

PERSONAL DEVICE /

UNTRUSTED NETWORK

Open Workday

Enter netdom ID and password

Complete CAPTCHA Authenticate using Ping ID

challenge

on your phone

Successful login

PING ID

THINGS TO NOTE

PingID is the Partnership's login tool for apps like the Intranet, Google and Workday.

We're using it across the business to cut down on the passwords you have to remember and provide better information security.

Use of PingID is mandatory if you want to access Workday on a personal device or on an untrusted (ie non-Partnership) network.

On first login, it's mandatory for users to either register for PingID or to opt out by contacting the helpdesk / raising a Service Now request.

For more information about using and installing PingID, visit johnlewispartnership.co.uk/pingid.

Note that PingID does not need you to encrypt your phone, and it does not allow the Partnership access to your data. It's just a method of verifying your user credentials and sending you a passcode so that you can log in to Partnership systems securely.

Users will be signed out of Workday automatically after 15 minutes of inactivity.

If you are logging onto Workday using a shared device, remember to always log out manually at the end of your session.

If you do not log into Workday for more than 90 days, your account will be locked and you will have to contact the PITSC to reset your password.

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