JOB DESCRIPTION - Amazon Web Services



JOB DESCRIPTION – Schedule B

Position: Activities Administration Coordinator

Location: Skyline Rotorua

Department: Activities

Responsible to: Activities Manager

Functional Relationships: Gondola, Luge, Maintenance, Administration, HOD’s

The Activities Administration Coordinator will be responsible for assisting the Activities Manager with the smooth coordination of administrative activities to ensure that the department is adequately resourced, training is coordinated, and processes followed.

Main Duties & Responsibilities:

a) To assist the Activities Manager and HR with coordination of people resources and ensuring staff are recruited to meet the demands of the business

a. To coordinate the replacement of staff and recruit accordingly following the company recruitment processes

b) To support and work with the Activities Supervision team to coordinate staff rosters ensuring skilled and experienced staff are available to meet the needs of the business

a. To ensure that staff training calendar is reviewed before rosters are set to ensure the right people are coordinated to attend training days

c) To coordinate the schedule for ‘on the job’ training requirements in consultation with the Activities Manager and Supervisors

a. To ensure that all staff training is being recorded and followed through to ensure staff are being signed off on all stations in a timely manner

b. To advise the Activities Manager of potential training opportunities as a result of continuous improvements that would benefit the department and Skyline Rotorua

d) To coordinate weekly payroll processes and coordinate the leave requests in line with rostering and payroll timeframes

e) To coordinate the 4, 8, 12 week reviews to ensure all staff are receiving regular feedback on their performance within the required timeframes

f) To coordinate all annual appraisals to ensure they are completed within the month they are due

g) To ensure that H&S Reps are completing the new staff inductions within the first week of employment

h) To ensure that all staff are clocking in each shift so that payroll is prepared on time each week

i) To assist the Activities management with any communication required to all staff

j) To assist the Activities management with any uniform orders via HR

k) To ensure that all stock requirements for the department are ordered and stock takes completed

l) To ensure that all document control processes are followed

m) To assist in any other area as and when directed by the Duty Manager or Activities Manager eg photo booth, Luge Supervisor shifts, customer complaints, reports

n) To carry out the role of the Activities Service Champion when required

o) To comply with all established workplace Health and Safety policies.

a. To be responsible for meeting and promoting established Health and Safety policies and practices

b. To be responsible for the completion of approved workplace Health and Safety documentation.

p) Ensuring delivery of service that support Skyline’s sustainability goals by:

a. Ensuring recycling and waste management practices are carried out where possible

b. Maintaining your work area to an environmentally acceptable standard

c. Making suggestions for environmental sustainability improvements.

Living Our Values

Skyline Rotorua is a leader in the New Zealand travel and tourism sector. We are successful because of the commitment of our staff towards our company’s vision to “deliver world class leisure & entertainment experiences.”

We have four values that sum up how we communicate, behave and work together to achieve our goals.  By applying these values in our work we can deliver on our service promise to provide the ‘Wow’ factor for our customers, staff, community and shareholders alike.

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|Safety: |Care: |Ownership: |Skyline Family: |

|We take responsibility for our own |We are committed to being courteous|We take ownership in our role and |We are committed to working |

|safety and guest safety, and |towards our guests and fellow |work together as a team to |together, listening with respect |

|practice safe behaviours in |Skyliners, taking pride in our work|continuously improve our service, |and valuing each other’s |

|everything we do. |and environment. |products and property for our |contributions, making Skyline a |

| | |guests to enjoy. |great place to work and a fun place|

| | | |to visit. |

Key Competencies:

• Excellent coordination, planning and organisation skills

• Able to follow procedures and attention to detail

• Can work unsupervised and efficiently

• Able to follow through to complete a task without prompting

• Neatness and high standards are natural to the individual

• Can work as part of a close knit team in a high demand environment

• Punctual and professional

• Maintain confidentiality

• Previous Activities experience would be preferred

General

Any other duties that are related to and consistent with the above Job Description as directed by the Activities Manager or General Manager.

Ensure full confidentiality is maintained at all times.

Attend staff training, induction and other professional development as directed.

Always wear correct Skyline uniform and ensure that it is clean/ tidy before your shift begins.

Maintain a public image that is compatible with the highest possible standards whilst on the premises.

I accept the job description for the position of Activities Administration Coordinator.

Name: _____________________________________________ Date: ________

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