Crystal Reports Analyst



Alexander M. Boguslavsky

11413 Sadler Glen Lane

Glen Allen, VA 23060

( 804-212-1229 (H)

∪ 804-248-9893 (C)

∗ abogusla@

:

OBJECTIVE

Engage in exciting project as a Crystal Reports or Business Objects Solution Provider in a dynamic company, revolutionize its design of Business Intelligence Reporting Platform and use my technical and interpersonal skills as part of a team

TECHNICAL SYNOPSIS

• Extensive experience in the full life-cycle of database and application reporting development projects using many high-level reporting tools and methods, such as all versions of Crystal Reports and Business Objects (Crystal) Enterprise, PeopleSoft, Remedy, iWise and Nortel Symposium.

• Expertise in understanding the client’s data, voice and process needs and developing reporting methodologies to represent those needs graphically and elegantly

• Knowledge with IT “ITIL”, banking, financial, medical, retail, data and communications products as they relate to the reporting requirements for the analysis of data.

• Conversant in the use of Visio and other visual tools to represent flow diagramming of projects and information.

SKILLS SETS

Business Intelligence Applications: Crystal Reports, Crystal Enterprise, Business Objects Enterprise XI R3, Web Intelligence, Desktop Intelligence, Nortel Symposium Reports

Operating Systems: Windows Vista/ XP/ 2000/ NT 4.0

Databases: MS SQL 2000 – SQL GUI tools, Sybase, Oracle, Access

IT Applications: Remedy ARS, iWise, PeopleSoft, VPN, PCanywhere

International Languages: English, Russian, Ukrainian

PROFESSIONAL EXPERIENCE

Crystal Reports Consulting Projects 2000 – 2009

• Canon ITS, Chesapeake, VA – Redirected existing PeopleSoft 8.4 Crystal reports to PeopleSoft 9.0 database and published updated reports for users in BOXI R3 InfoView.

• InfraWise, Cary, NC – Developed the reporting solution for Enterprise Portal iWise; installed and configured Crystal Enterprise Server XI R2; designed new and upgraded old versions of Incident, Problem and Change Management “ITIL” reports using Crystal Reports 2008 and published them to InfoView

• CamStar Systems, Inc, Charlotte, NC - Proof-of-Concept work for future Crystal Reports 2008 development

• Fannie Mae, Washington, DC - Development, testing, implementation and troubleshooting of universes and reports with BO Enterprise XIR2 and Crystal Reports XI on Sybase 12 and Oracle 10 databases

• Bank Hapoalim, New York, NY – Designed the whole reporting solution for business web portal - loan balance reports based on written specifications with Crystal Reports 10 and Oracle BI Discoverer

• Hewlett-Packard Services / SBC Telecom, Dublin, CA - Modified report templates using Crystal Reports 8.5 for HP OpenView custom report; discussed report specifications & changes with end user

• Pfizer, Morris Plains, NJ - Designed report templates using Crystal Reports 9 and Remedy Action Request System and published reports on the intranet with Crystal Enterprise 8.5 and 9

• Philip Morris USA, New York, NY- Designed templates for query-based reports with CR 8 and Oracle 7, troubleshooting of report calculations together with Seagate Software Enterprise Technical Support

VeriSign, Inc., Savannah, GA Jun 2006 – Jun 2008

Report Engineer III

• Developed Crystal Reports technical solutions for business requirements for VBoss application 2.5 and 2.6

• Developed, documented and implemented changes for existing Crystal Reports documents & BO universes

• Designed Report Definition Document (RDD) based on Business Report Document (BRD)

Department of IT & Telecommunications of NYC (DoITT), New York, NY Oct 2003 – Dec 2007

Crystal Reports Developer / Business Objects Enterprise - Administrator

• Installed, configured and managed Crystal Enterprise 9 and Business Objects Enterprise XI for DoITT of NYC with zero downtime

• Designed objects architecture and administered user accounts on server side on Central Management Console & Central Configuration Manager & on client’s side E-Portfolio & InfoView

• Designed custom daily Call Center statistics reports off Nortel Symposium and Remedy databases

• Discussed report specifications with NYC 3-1-1 Call Center and NYC Department of Finance executives

• Designed Visio drawings of Telephone Networks and Nortel Equipment rooms

Business Objects Americas, McLean, VA Jan 2006 – May 2006

Professional Services Senior Consultant

• Design & troubleshooting of Business Objects Enterprise R2, implementation of enterprise security model

• Facilitated migration of Enterprise system from earlier versions to BO XI R2

• Analyzed report requirements and implementation; coaching and assistance to customers

• Toronto, ON – Installed and configured Business Objects Enterprise XI and Crystal Reports XI at the site of Resolve Corporation, updated existed reports from Crystal Reports 7 to version XI

• New York, NY – Developed a stored procedure –based reports as a “Proof of Concept” solution for Financial Department of Columbia University with Crystal Reports 10

Montefiore Medical Center, MIS, Bronx, NY Aug 2001 – Mar 2002

Cypress & Seagate System Administrator

• Reported requirement analysis, template design, development, testing, implementation and troubleshooting of stored procedures based medical reports with Seagate CR v.8.0 and Sybase 11

• Published reports on the intranet with Seagate Info 8.5 & Cypress Knowledge Delivery Architecture

• Provided training and customer support to Physicians & Administration personnel for the reports I generated

Bloomberg L.P., R & D, New York, NY Mar 2000 – Sep 2000

Seagate Info Administrator - Consultant

• Developed, monitored and supported Bloomberg Seagate Info System Project from the start

• Created templates for financial reports with Seagate CR 8 & MS SQL 7.0 for clients

Optimark Technologies Inc. - Operations, Jersey City, NJ Jan 1999 – Feb 2000

Technical Services Analyst

• Created and published financial reports on the intranet with Crystal Reports 8 & Seagate Info 7.0 using database Sybase 11

• Created MS Access and MS SQL 7.0 databases using different data types, analyzing data

Baker & Taylor Books Inc., EBIS, Bridgewater, NJ Jan 1998 – Jan 1999

System Administrator

• Created database and generated reports using Crystal Reports 7 and Microsoft Access

EDUCATION AND SERTIFICATIONS

Bachelor of Science – State University of New York at Stony Brook

Double major Computer Science/ Applied Mathematics

Member of Golden Key Honor Society and Dean's List

Bachelor of Marine Engineering – Kyiv State Maritime Academy, Kyiv, Ukraine

Business Objects Certified Professional (BOCP) – Business Objects Enterprise. Level 1 Certification.

Business Objects Certified Professional (BOCP) – Business Objects Enterprise. Level 2 Certification.

References available upon request.

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