Budget Breakdown - Welcome to the County of Santa Clara

?Appendix BCounty Investments MatrixContents TOC \o "1-3" \h \z \u HYPERLINK \l "_Toc16096560" Budget Breakdown PAGEREF _Toc16096560 \h 1Legal Services for Unaccompanied Minors PAGEREF _Toc16096561 \h 2Law Foundation of Silicon Valley PAGEREF _Toc16096562 \h 2Community Legal Services of East Palo Alto PAGEREF _Toc16096563 \h 2Step Forward Foundation PAGEREF _Toc16096564 \h 3Bar Association of San Francisco (The Justice Center) PAGEREF _Toc16096565 \h 3Program for Immigrant Integration (PII) PAGEREF _Toc16096566 \h 4PARS Equality Center (PARS) PAGEREF _Toc16096567 \h 4Asian Law Alliance (ALA) PAGEREF _Toc16096568 \h 4Center for Employment Training (CET) PAGEREF _Toc16096569 \h 5Catholic Charities of Santa Clara County PAGEREF _Toc16096570 \h 5Immigration Legal Representation and Education Services PAGEREF _Toc16096571 \h 6Santa Clara County DACA Collaborative PAGEREF _Toc16096572 \h 6Know Your Rights Activities PAGEREF _Toc16096573 \h 6Legal Assistance and Representation Activities PAGEREF _Toc16096574 \h 7The Justice and Diversity Center, Attorney of the Day Program PAGEREF _Toc16096575 \h 11Rapid Response Network Activities PAGEREF _Toc16096576 \h 12Legal Resources and Technical Assistance for Service Providers PAGEREF _Toc16096577 \h 13Pro Bono Coordination Activities PAGEREF _Toc16096578 \h 13Unmet Civil Legal Needs PAGEREF _Toc16096579 \h 14Bay Area Legal Aid PAGEREF _Toc16096580 \h 14Law Foundation of Silicon Valley PAGEREF _Toc16096581 \h 15Asian Law Alliance (ALA) PAGEREF _Toc16096582 \h 16Senior Adults Legal Assistance (SALA) PAGEREF _Toc16096583 \h 17Catholic Charities of Santa Clara County PAGEREF _Toc16096584 \h 19Budget BreakdownBelow is the breakdown of the budget per service domain:Service DomainContract CountBudgetImmigration Legal Representation and Education Services 17$3,519,450.00Legal service for Unaccompanied Minors 6$608,000.00Programs for Immigrant Integration 4$887,077.00Unmet Civil Legal Needs 6$638,845.00Grand Total33$5,653,372.00There are 20 vendors listed below that were funded in FY2019. They shared 33 contracts among them and a budget of $5,653,372VendorsContractCountBudgetAsian Law Alliance 3$703,740.00Bay Area Legal Aid 2$313,653.00Catholic Charities of Santa Clara County3$619,500.00Center for Employment Training2$542,077.00Community Legal Services in East Palo Alto1$420,000.00Community Legal Services of East Palo Alto (CLSEPA)1$108,000.00Human Agenda 1$177,904.00Immigrant Legal Resource Center1$32,775.00Law Foundation of Silicon Valley4$703,292.00Pars Equality Center2$410,210.00Pro Bono Project Silicon Valley1$80,000.00Santa Clara University1$68,000.00Senior Adults Legal Assistance1$35,500.00Services, Immigrant Rights and Education Network (SIREN)2$300,000.00Step Forward Foundation2$302,304.00Tahirih Justice Center 1$126,408.00The Justice and Diversity Center of the Bar Association of San Francisco2$85,000.00Vietnamese Voluntary Foundation1$75,000.00Sacred Heart Community Services (SHCS) (Rapid Response)1$247,309.00People Acting in Community Together (PACT) (Rapid Response)1$302,700.00Grand Total33$5,653,372.00Legal Services for Unaccompanied MinorsLaw Foundation of Silicon ValleyAs of June 2019, the Law Foundation has assisted 251 minors with legal and social services through June 2019.Clients served statistical breakdown (July 2018 to June 2019):Goal: 178 Total: 251 (141%)GenderMales145Females106RaceLatinos244Asian1White2Black 4LanguageSpanish194Vietnamese0English57Law Foundation also provided ongoing pro bono recruitment in which 10 cases were placed with law firms, that will provide in-depth assistance with their immigration cases. These cases are at various stages of the immigration process. Additionally, the foundation provided modified training materials for pro bono attorneys to cater more specifically to the Unaccompanied Minors population. Lastly, they established a panel of volunteer translators to assist with LEP clients, and additional recruitment for more volunteers is ongoing. Filed Special Immigrant Juvenile Status (SIJS) with USCIS119Established Guardianship and Obtained Predicate Findings for SIJS110Clients that Achieved Termination of Removal 21Minors that Received Adjustment of Status Resulting in a Green Card39Community Legal Services of East Palo AltoAs of June 2019, CLSEPA has provided direct representation to 86 minors and family members who are in expedited deportation proceedings at the San Francisco Immigration court. 53 of those cases are still pending and require ongoing legal representation during this reporting period. Services include representation in Immigration Court and assistance with applications for relief, including asylum and Special Immigrant Juvenile Status. Clients Served Statistical Breakdown:Number of UIM Served86 (187% of Goal) (Goal 46)Country of OriginEl SalvadorGuatemalaHondurasMexicoNicaragua26 (30%)6 (7%)9 (10%)44 (51%)1 (1%)DemographicsLatinoFemaleMale86 (100%)49 (56%)38 (44%)Outcome in Legal ProceedingsGranted AsylumRemoval Proceedings Terminated Residency Granted13115Step Forward FoundationAs of June 2019, The Step Forward Foundation has continued working on 40 ongoing cases and 20 new open cases. Adults with Children 60 cases (100% of Goal)Country of OriginMexicoEl SalvadorVietnamHondurasGuatemala33 (54%)20 (34%)1 (2%)5 (8%)1 (2%)Outcome in Legal ProceedingsAsylumT or U VisaVAWA48 (83%)5 (14%)1 (3%)Bar Association of San Francisco (The Justice Center)As of June 2019, The AOD Attorney Coordinator continued to train new attorney volunteers to participate in the program and sent updates regarding changes in the immigration court to the current list of attorney volunteers.Cumulative Intakes since October 1,2018 216Adults with Children135Unaccompanied Minors26Single Adults on the non-detained dockets55Country of OriginMexicoHondurasSalvador GuatemalaOther8751222729GenderMaleFemaleUnknown (Gender unknown in many cases)758358Program for Immigrant Integration (PII)PARS Equality Center (PARS)Clients Served Statistical Breakdown: (July 2018 to June 2019)Activities/GoalsFY TotalQ 1Q 2Q3Q4CumulativeSimple Naturalization Assistance 301222111257 (190%)Complex Naturalization Assistance502323241686 (172%)Education and outreach activities 10002792912352371042 (104%)Assistance with complex legal issues, helping expedite a path to citizenship501919151366 (132%)Legal Analysis and consultation to expedite participants path to citizenship 500131144152125552 (110%) Citizenship day (Held on April 2019)200000200200 (100%)Post-Naturalization legal representation 40119102050 (125%)Asian Law Alliance (ALA)Clients Served Statistical Breakdown: (July 2018 to June 2019) Activities/GoalsFY TotalQ 1Q 2Q3Q4CumulativeCommunity education presentations People Reached 750204207207214 832 (103%)Presentations 3099121033 (110%)Immigrant info website 56,00040,11043,96238,91752,863175,852 (318%)Citizenship applications submitted 115852368104 (90%)Citizenship Day participation, complex citizenship issues 120635834140295 (245%)Mock interviews for citizenship applications 4091691448 (120%)Advising and representing clients with immigration issues10051363428149 (149%)Center for Employment Training (CET)Clients Served Statistical Breakdown: (July 2018 to June 2019)Activities/GoalsFY TotalQ 1Q 2Q3Q4CumulativeProvide red flag screening and one-on-one consultations to assess eligibility for naturalization 8001135869564804 (100%)Complete and submit applications for naturalization and certificates of citizenship 15036151485150 (100%)Enroll participants in citizenship class and one-on-one tutoring 8560142412110 (129%)Catholic Charities of Santa Clara CountyClients Served Statistical Breakdown: (July 2018 to June 2019)Activities/GoalsFY TotalQ 1Q 2Q3Q4CumulativeCitizenship application assistance: citizenship applications submitted to USCIS 10022283119100 (100%) Citizenship related services: communication education and outreach 21052566160229 (109%)Citizenship related services. These 30 clients are a part of the 210 listed above3081241026 (87%)Immigration legal services as a path to citizenship753518161079 (105%)Citizenship days planning and preparation, provide 2 citizenship days in South County100032077109 (109%)Immigration Legal Representation and Education ServicesSanta Clara County DACA Collaborative The board approved funding for $200,000 for the fiscal year 2018-19 to fund the DACA collaborative. Highlight: Immigrant Youth, Young Adults, and Families Reached by Outreach Activities – 1,529 & Total renewal DACA applications submitted – 421 ActivityQ1Q2Q3Q4Cumulative*Total Number of Unduplicated New DACA Applications Completed 00000 421(105%) of Total Goal of 400 applicationsTotal Number of Complex DACA Applications Completed423513Total Number of Unduplicated Renewal DACA Applications Completed246716935421Total Number of Group Processing Events Conducted231713356Total Number of Immigrant Youth, Young Adults and Families Reached by Outreach Activities3803783803911529Note: * The federal government is accepting no first time (new) DACA applications.Know Your Rights ActivitiesChart Map1.Center for Employment Training (CET)2.Vietnamese Voluntary Foundation (VIVO)3.Service Immigrant Rights & Education Network (SIREN)4.Catholic Charities of Santa Clara County 5.Pars Equality Center (PARS)6.Asian Law Alliance During the period of July to June 2019 the following services were performed: MatrixAgency (July 2018 to June 2019)CETVIVOSIRENCCSCCPARSALATotalNumber of Workshops80101048463573981:1 Consultations 14150164355KYR/DACA Presentations4008558861336698208596Resource Tables17511751Citizenship outreach 584584Information Distribution, with an attorney on-site doing consults and answering all questions7474Number of Live-Streamed Online Viewers7,412,3001,0437,413,343Number of Materials Distributed12,760355458869230971844141,589Types of Materials Distributed:Red KYR Cards8202943127518516,889Booklets/Brochures14411,6381073,186Family Preparedness Plan70712701,977DACA1,2441,244Factsheets/Infographics 45043474,797Flyers11,45818254,0001,88233419,499E-Kits295295RRN Cards40129433,344Surveys 5858Languages of Materials DistributedEnglish41529102943*92305117**44122,793Persian24852485Spanish8608294390612,457Arabic210210Vietnamese34513451# of Referrals for Immigration Legal Services37588648562547,037Number of Individual Consultations Held133494856531371,457Number of Post Workshops Surveys Administered921351343251811Average Satisfaction Rate w/ Workshops100%100%95%97%Note: *Catholic Charities provided all outreach materials in the following languages – English, Spanish, Vietnamese, Tagalog, Chinese and Punjabi/Hindi. **Asian Law Alliance (ALA) provided outreach materials in the following languages – English, Korean, Vietnamese, Spanish, and Chinese. Legal Assistance and Representation ActivitiesImpact:Number and types of affirmative relief applications filed with USCIS or another relevant agency – 2001 applications Number and types of immigration relief approvals received by clients1005 approvalsChart Map: Center for Employment Training (CET)Catholic Charities CSSCCPars Equality Center (Pars)Asian Law Alliance (ALA)Law Foundation of Silicon Valley LFSVStep Forward Foundation SFFHuman Agenda HABay Area Legal Aid BALATahirih Justice Center TJCCommunity legal Services of East Palo Alto CLSEPAFrom July 2018 to June 2019 the following services were performed:MatrixAgency (Annual - July 2018 to June 2019)12345678910TotalNumber of clients for whom a retainer agreement was signed27618351537398326444401553Number of clients for whom an intake/screening has been completed32128712287951737318599401453490Number of non-detained clients for whom a Notice of Entry of Appearance has been made before Immigration Court and USCIS276342118115027420848Number of detained clients for whom a Notice of Entry of Appearance has been made426Number of detained clients released from custody117. Number of Master Calendar hearings attended on client’s behalf189415780Number of Merits hearings attended on the client’s behalf143210Number and types of affirmative relief applications filed with USCIS or another relevant agency (Carolyn to consider the graphic – total impact of “Relief”)Employment Authorization Renewals/Application7204926211348112Asylum934117Adjustment of Status163317914111101DACA1331230222469VAWA2114U-Visas519123762182T-Visas33FOIA Request for USCIS82735Fee Waivers8103175133Travel Documents20323Cancellation of Removal22All Family Petitions212043184Counselor Processing114413371Parole in Place22Petition to Remove Conditions6915FOIA Request for USCIS, CBP and FBI1063617712169Naturalization (N-400 and N-600)183183Legal Permanent Resident (LPR)53222499Request for SIJS Predicate10212Representation before USCIS354580TPS22I-360 PETITION88Other – Removal defense292214128259161312295Number and types of immigration relief approvals received by clientsLegal Permanent Resident (LPR)20424DACA14513421300Employment Authorization2547-2612156683Adjustment of Status13411012177U-Visas88Petition to Remove Conditions325Fee Waivers799391FOIA Request for USCIS, CBP, and FBI451511466Counselor Processing12214TPS13417All Family Petitions16187108Naturalization (N-400 and N-600)5821180Travel Documents28230Representation before CIS2323Request for predicate66Asylum729Other62311673763Number of employment authorization documents received by clients11351417631566356Number of Merits hearings attended on the client’s behalf44Number of individuals provided with limited scope assistance at asylum and I-589 workshop2157159Number of immigration court dockets providing attorney of the Day services4343Number of removal proceedings administratively closed or terminated114511Number of referrals made to services for other family members2071454230Percentage of clients from vulnerable populations22%95%20%80%100%90%Number of clients screened out due to ineligibility for services under this contract due to criminal convictions2417The Justice and Diversity Center, Attorney of the Day ProgramFrom July 2018 to June 2019 the following services were performed through the Attorney of the day program:DeliverableQ1Q2Q3Q4TotalNumber of orientations/trainings/boot camps 01113Number of attendees at orientation/training/boot camps, who are based in SCC or willing to serve SCC residents0733445# time JDC Coordinators provided Spanish language interpretation and assistance to non-Spanish speaking AODs7611933Number of follow-up calls with Santa Clara County residents or family members conducted to complete intake information312612Number of referrals made to eligible Santa Clara County residents to specific SCC legal services providers48805760245Number of times AOD Coordinator assisted eligible detainees from SCC and their families with finding representation, legal options, and advice on how to pay the bond114814Estimated number of total individuals assisted through the AOD program who live and work in Santa Clara County (detained and non-detained)49815963252Number of Pro-Bono immigration attorneys recruited to serve as AOD’s 907522# of training materials developed and provided to new AOD’s333413Rapid Response Network ActivitiesRRN Scope of Work and Funding Update – Through a Board directive, the Office of Immigrant Relations (OIR) was approved to increase the Rapid Response Network (RRN) budget to expand the scope of services based on the non-profit partners feedback on a variety of factors that are impacting the immigrant community in Santa Clara County. A budget increase of $450,000 was allocated for a total of $550,559 that includes $50,000 from the City of San Jose to fully fund the network from October 2018 to June 2019. See budget table breakdown:Current Funding Additional Funding County $100,559 County $230,000 + $170,000= $400,000?City $50,000 ???Total $50,000 + $100,559 + $400,000 = $550,559 (Full funding request of the RRN)?MatrixCumulative totalsAgency (Annual July to June 2019)Sacred Heart Community ServicePeople Acting in Community Together (PACT)Total# of Workshops Focusing on Immigrant Rights382462Types of WorkshopsRapid Response, RefreshersDispatcher TrainingRapid Response Training for Allies3838Number of Participants in Attendance554554Dispatcher Training2424# of Workshops in Hard to Reach Areas88South County22Number of Participants2424North County66Number of Participants7171*Total number of participants in North and South County95MaterialsNumber of Materials Distributed1859018590TypesFlyers/Posters/CardsRR FlyersEnglish/Spanish13805Vietnamese4785# of Referrals for Immigration Legal Services1313Number of Individual Consultations1414Rapid Response Network in Santa Clara County Cumulative Data (July 2018 to June 2019)Area of WorkQ1Q2Q3Q4Total# of Incoming Calls to Hotline2361923374471212# of Raid Alerts Sent to Rapid Responders215281762# of Emergency Attorneys Activations67131238# of Referrals for Urgent Consultations*538521Legal Resources and Technical Assistance for Service ProvidersFrom July 2018 to June 2019 the following services were performed:MatrixAgency (July 2018 to June 2019)Immigrant Legal Resource Center (ILRC)Q1Q2Q3Q4TotalNumber of Webinars243312Number of Webinar Participants through County Grant1543151790Number of Free Manuals Distributed433313# of Manuals Downloaded or Distributed35327680Pro Bono Coordination ActivitiesThrough the pro bono coordination program, a total of 1,688 pro bono and law students were reached out to support the County’s effort in reaching the private sector to provide legal immigration support to Santa Clara County immigrant community. During the period from July 2018 to June 2019 the following services were performed:MatrixAgency (July 2018 to June 2019)CLSEPA*Bay Area Legal AidTotalNumber of Pro Bono Attorneys to which Outreach has been Conducted50437541Number of Law Students to which Outreach has been conducted3511121147Number of Volunteer Pro Bono Attorney’s recruited and trained to serve at legal clinics552580Number of volunteer Law students recruited and trained to serve in legal clinics303767Number of Volunteer Pro Bono Attorney’s Recruited to accept one-on-one client representation211334Number of Volunteer Pro Bono Attorneys who have filed a Notice of Entry of Appearance before the Immigration Court and USCIS8816Number of Volunteer Pro Bono Attorneys who have prepared for a bond, Master Calendar, or merits hearings on behalf of clients404Number of Volunteer Pro Bono Attorneys who have filed affirmative relief applications for clients61319Number of Volunteer Pro Bono Attorneys who have made referrals to services for family members of clients 000Number of times the language interpretation and assistance has been provided to pro bono attorneys and law students28028Unmet Civil Legal NeedsBay Area Legal AidQUARTER 1+2: JANUARY – JUNE 2019 During the period January to June 2019 BALA provided the following services to the immigrant community of Santa Clara County:Service ActivityGoalQ1Q2TotalGoal #1: During the 2019 project year, BayLegal will provide legal advice & counsel, brief services and referrals to a total of 50 unduplicated low-income Santa Clara County residents.502162 83(166%)API 5%14%African American 28%8%Latinos 48%39%White 14%32%Other 5%7%Male 24%45%Female 76%55%Under this project, 93.5% of the cases BayLegal closed after providing advice and counsel were related to housing concerns, such as gaining or maintaining access to subsidized housing, preventing eviction, resolving private landlord-tenant disputes, and addressing habitability problems.In the rest, clients sought help dealing with consumer debt or obtaining/maintaining access to safety net programs. Language access for LEP clients was needed in 19% of these cases and was provided in Spanish, Mandarin, Farsi, Tagalog, and Vietnamese by BayLegal staff or outside translation services. By the conclusion of the 6-month contract, BayLegal exceeded its goal, completing 83 cases (166% of goal) after providing legal advice, counsel, brief services, and referrals. At the close of the reporting period, attorneys continued to provide advice and counsel to 20 clients whose cases opened before June 30 and are still pending.Goal #2: During the 2019 project year, BayLegal will provide full representation to 12 unduplicated low-income Santa Clara County residents.1236 9(75%)API 0%0%African American 33%33%Latinos 66%16%White 0%33%Other 0%16%Male 0%50%Female 100%50%Goal #3: Conduct education and outreach to serve unduplicated low-income community members and personnel from CBO’sPresentations 8161329 (362%)Individuals 120Total # Reached225272497Law Foundation of Silicon ValleyQUARTER 1 + 2: JANUARY-JUNE 2019 During the period January to June 2019 Law Foundation of Silicon Valley provided the following services to the immigrant community of Santa Clara County:Service ActivityGoalQ1Q2TotalGoal #1: Receive services through the housing project. 757118125 (166%)Goal #2: Receive short term legal counseling.576100106 (185%)Goal #3: Received extended legal representation.184711 (61%)In Q2, opened 118 cases and closed 110 cases. 100 of these cases received short-term representation, and seven received long-term representation. After a slow start in the first quarter, numbers have increased in the second with standard reporting.In Q2, the foundation closed seven extended representation cases. In 100% of the housing cases, Project services ensured access to safe, stable housing by either preventing eviction or enforcing tenant rights. 100% of clients with cases closed in Q2 who returned their survey reported that they were better educated regarding their legal rights and options in housing matters. INCOME: 82% Extremely Low Income; 15% Very Low Income; 2% Low IncomeDemographicsMale 43%Female 57%Asian 12%African Americans 13%Latinos 46%White 24%Other 2%Native American 3%Asian Law Alliance (ALA)QUARTER 1 + 2: JANUARY-JUNE 2019 During the period from January to June 2019 Asian Law Alliance provided the following services to the immigrant community of Santa Clara County:Service ActivityGoalQ1Q2TotalGoal #1: Provide community Education workshops.8549 (112%)Second Quarter Stats - 5-18 Civic Engagement/voter registration at AACI 17 attending5-18 Public Benefits at Maitri Overfelt Adult Education 7 attending 6-7 Public Benefits at ALA 9 attending6-8 Voter's Choice Act at Santa Clara County Office of Education160 attendingALA goal was to complete four presentations reaching 96 persons. They completed four presentations reaching 193 persons. Legal consultations/cases completed during the second quarter included the following areas of law: consumer, domestic violence, employment law, family law, health and long-term care, housing, immigration, income maintenance, and other miscellaneous legal issues. A total of 119 clients were provided with legal consultations/legal representation during the second quarter. The goal was to provide 115 clients with legal consultations/legal representation during the second quarter. Goal #2: Provide legal consultations/representation in areas of immigration for victims of domestic violence, violent crimes, landlord/tenant law, public benefits. 230127119246 (107%)Goal #3: Provide information and referral in various areas of law, Second Quarter stats. Legal ServiceCounsel Advice I and RLIMITED SERVICES TOTALConsumer/Finance1313Domestic Violence66Employment77Family2727Health and Long-Term Care99Education 00Housing4646Immigration3434Income Maintenance1717Miscellaneous3434Juvenile00TOTAL CASES189189DemographicsUnder 1818-5960 & overWhite1158African American51Latinos324Native Americans1Asian or Pacific Islander10439Other 31Total 1Disabled66Senior Adults Legal Assistance (SALA)QUARTER 1+ 2: JANUARY – JUNE 2019 During the period January to June 2019 Senior Adult Legal Assistance provided the following services to the immigrant community of Santa Clara County:Service ActivityGoalQ1Q2TotalGoal #1: Provide Legal Services (advice/referral, brief service/consultations, and advocacy/attorney representation)70413576 (108%)Second Quarter Stats - 46% were 75 or older40% were frail/disabled, at risk of abuse, isolation, or loss of independence18% were extremely low income68% were female, and 52% were identified as minority eldersGoal #2: Conduct community education presentations to participants at senior centers, to elders’ families, and advocates, or to other community groups in Santa Clara County.For the reporting period, SALA made one Community Education/Outreach presentation on May 3, 2019, to a group of 100 senior participants at the John XXIII Senior Center in San Jose operated by Catholic Charities. The presentation covered information about services and how to access SALA.QUARTER 1 + 2: JANAURY-JUNE 2019 During the period January to June 2019 the Pro Bono Project provided the following services to the immigrant community of Santa Clara County:Service ActivityQ1Q2TotalGoal #1: The Pro Bono Project's Lawyers in the Library Program provides low income people the opportunity to meet with a practicing licensed attorney to discuss legal matters that are important to them. 400400800Clients were served at the following locations:Dr. Martin Luther King Library in downtown San JoseMountain View LibraryIndian Community Center in MilpitasMuslim Community Association in Santa ClaraColumbia Neighborhood Center in SunnyvaleThe location sites delivering services has exceeded expectations. 98% of clients reported to have understood their legal choices when meeting with the attorneys at the site. 100% of the materials provided to clients were either in English or Spanish. 100% of clients had their questions answered by an attorney.Goal #2: The Pro Bono Project's Virtual Legal Services Program connects volunteer attorneys with low income community members in need of legal services remotely through technology and the Internet An attorney provides legal consultation from any location with an Internet connection. A community member goes to a convenient local site, such as a library, local legal aid office, or community center, to seek services. 8787165We served these clients in 4 different locations. Santa Clara County Bar Association in downtown San Jose Gilroy LibraryMilpitas Library Morgan Hill Library4 volunteer attorneys provided virtual clinics Goal #3: The Pro Bono Project's Family Law and Domestic Violence programs provide services to County community members who have cases of domestic violence, dissolution, separation, and parentage actions. The actions may involve custody, visitation, and child support. Services can include advice, referral to other resources, preparation of documents, help with filing legal documents, coaching on self-representation, negotiation and settlement, limited or full legal representation. 6157118100% of the materials provided to clients were either in English or Spanish, including translation or interpretation.100% of clients had their questions answered by an attorney.Catholic Charities of Santa Clara County QUARTER 1 + 2: JANUARY-JUNE 2019 During the period January to June 2019 Catholic Charities of Santa Clara County provided the following services to the immigrant community of Santa Clara County:Service ActivityGoalQ1Q2TotalGoal #1: Clients will be informed of their immigration legal options through one-on-one consultation. 60543791 (151%)Goal #2: Clients will complete their immigration applications/petitions and submit them to USCIS.60451863 (105%)Goal #3: Clients will move towards legal status through significant supporting documents.60302353 (88%)Goal #4: Clients will get accurate and reliable information about immigration laws, policies, and procedures.50303464 (128%) ................
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