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In addition, the Bureau obtained slamming complaints from other sources such as the Federal Trade Commission (FTC) and the Better Business Bureau (BBB). See 47 C.F.R. ยง 64.1150(c), (d). Id. at 64.1150(d). The failure of LDC to respond or provide proof of verification is presumed to be clear and convincing evidence of a violation. ................
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