Contact your primary care provider Where should I go for CARE?
Primary Care
Contact your primary care provider
(PCP) if you have any new health concerns.
They know your health history best.
Where should
I go for CARE?
Most offices offer
same-day appointments.
Primary Care
See your PCP for wellness
visits, sports physicals,
to monitor chronic health
conditions and for acute
issues that do not require an
emergency department visit.
Express Care
Online
Urgent Care
Express Care
Emergency
Department
Life happens in a split second.
Is your arm broken or just sprained?
Keep any regular
appointments that your
PCP recommends!
Don¡¯t panic! Knowing the right
place to go will have you feeling
better fast!
Unless you are experiencing a life-threatening
emergency, contact your primary care provider first.
wheretogo
19-CCC-702
Express Care Online
See a provider live within minutes from
the comfort of your own home (or work!)
using your smartphone, tablet or laptop.
?A
llergies (seasonal)
?A
sthma (adults only)
?P
ainful urination
(adults only)
Express Care
When you should head to Express Care:
?C
old, cough & flu
symptoms, viral infections
Urgent Care
When you should head to Urgent Care:
? Urinary tract infections
? Sinus infection
?S
exually transmitted
infections
?B
ack strains and sprains
(adults only)
? Rashes
? Earache
? Nausea, vomiting
?S
inus infections
? Sore throat
? Diarrhea
?B
ronchitis (adults only)
?U
pper respiratory illness
? Conjunctivitis (pink eye)
?C
onjunctivitis (pink eye)
?C
old, cough & flu
symptoms
?V
aginal symptoms
(itching, discharge) and
urinary tract infections
?S
kin rashes (poison ivy,
ringworm, shingles,
scabies, impetigo)
? Minor burns or cuts
?M
inor injuries
?M
inor aches and pains
(without serious injury)
Emergency Dept.
When you need to go to the Emergency Dept.
? Accidents
(falls, car crashes)
? Chest pain
? Poisoning
? Severe, persistent
abdominal pain
?C
oughing up or
vomiting blood
? Severe burns
For any of the 17 types
of conditions treated by
our Express Cares (see
panel at left), plus:
? Drug overdose
? Shortness of breath
?P
rolonged fever (not
relieved by medication)
? Imaging
? Head injury
? Minor burns
? Stitches
? Headaches
?S
kin injuries not
requiring stitches
? EKGs
? Injuries caused by
violence & major trauma
? Stroke symptoms
(facial drooping,
arm weakness,
speech difficulties)
? Blood pressure checks
? Sports physicals
?M
inor injuries (sprains,
strains, minor joint pain)
? Insect bites & stings
(including tick bites)
? Severe headache
? Life-threatening conditions
? Loss of consciousness
? Suicidal feelings
?U
ncontrolled or
excessive bleeding
Patients ages 2+
Low-cost, out-of-pocket option
(insurance may cover)
Express Care¡¯s not the right choice
for wounds needing stitches or
excessive bleeding!
Physician staffed or on call 24/7
Patients ages 2+
Patients ages 6 months +
Lower-cost option
(most insurances are accepted)
Higher out-of-pocket cost
(most insurances are accepted)
The emergency department is
a busy place! Longer wait times
are common. If your condition
isn¡¯t life-threatening, know that
your insurance company could
deny payment. Consider Express
Care or call your primary care
physician¡¯s office and ask for a
same-day appointment.
In an emergency, call 911 or go to
the nearest emergency department.
Highest out-of-pocket cost
................
................
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