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Susan Billinger

|2150 S. WHITE OAK DR., Wichita, KS 67216 |

|PHONE 620-412-3585 • E-MAIL susank.kort@ |

|Summary of qualifications |

| |• Skillful in recognizing different personalities and adapting communication delivery with each. |

| |• Exceptional organizational skills and attention-to-detail. |

| |• Superb mentoring skills that inspires others to achieve high performance and productivity. |

| |• Strong Problem-solving skills; foresees upcoming complication and facilitates timely solutions. |

| |• Realistic and sets practical, achievable goals. |

| |• When faced with new innovative tasks and styles, there is eagerness to achieve a successful outcome. |

| | |

| |SUMMARY OF PERSON |

| |Throughout my life I have been driven to help people to be the best they can be. My current calling is one of the most rewarding and |

| |challenging thus far. Rewarding, to be able to care and help the greatest generation......also challenging plus exciting is the new vision |

| |of the 'baby boomers’......to side step aging as long as possible and to have fun while doing so. As many in this field, of Long Term Care,|

| |I feel it has been a calling. God does open doors that were once closed, I will follow his lead on this journey |

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|Professional experience |

| |BUSINESS OFFICE CONSULTANT February 2018 to Present |

| |KANSAS VETERANS’ HOME – 142 bed Skilled Nursing Facility with attached 48 apartments |

| |for Assisted Living |

| |620-221-9479 |

| |Winfield, KS |

| |Kafer Peele – Superintendent |

| |Educated staff to utilize the PointClickCare program’s financial side, to be accurate, educate staff on |

| |the potential of this software program. |

| | |

| |INTERIM ADMINISTRATOR January 2018 to February 2018 |

| |KANSAS VETERANS’ HOME – 142 bed Skilled Nursing Facility with attached 48 apartments |

| |for Assisted Living |

| |620-221-9479 |

| |Winfield, KS |

| |Kafer Peele – Superintendent |

| |Eagerly educated staff on the potential of the EHR, PointClickCare. Designed new UDA’s in the program. |

| |Prepared nursing staff for the integration of the ROP II and to incorporate the new rules though out |

| |the facility. |

| | |

| |NURING HOME ADMINISTRATOR February 2015 to Dec 2017 |

| |FOUNTAINVIEW NURSING AND REHAB – 57 bed Skilled Nursing Facility with attached |

| |20 apartments for Assisted Living |

| |316-776-2194 |

| |Rose Hill, KS |

| |Larry Boschert – Regional Director of Operations |

| |Working monthly to balance budget with the needs of residents always at the forefront. |

| |Coordinating the needs of both Long Term Care and Assisted Living. |

| |Empowering Staff to be the best they can be. |

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| |RESIDENT DIRECTOR October 2014 – Feb 2015 |

| |VICTORIA FALLS SKILLED NURSING – 76 bed Skilled Nursing Facility |

| |316-733-0654 |

| |Andover, KS |

| |Debie Bush – Owner |

| |Lead a staff of 100 employees. |

| |Working with the new concept of small neighborhoods. |

| |Raising the bar on ‘normal’, empowering staff. |

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| |INTERIM NURSING HOME ADMINISTRATOR January 2014 – April 2014 |

| |DIVERSICARE OF HAYSVILLE – 126 bed Skilled Nursing Facility |

| |316-524-3211 |

| |Haysville, KS |

| |Kevin Crowley – Regional Vice President |

| |Brought the PEAK program up to date; this program had been dropped due to no administrator |

| |in place. |

| |Balanced the budget with attention to income and expenses. |

| |Initiated estimates of contractors for an updated remodel of entire facility. |

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| |NURSING HOME ADMINISTRATOR March 2009 - November 2013 |

| |WINDSOR ESTATES NURSING HOME - 53 bed Skilled Nursing Facility |

| |785-825-6757 |

| |Salina, KS |

| |Ann McCall - CEO |

| |• Worked with PEAK to achieve Resident Centered Care. |

| |Lead a staff of 65 employees. |

| |Designed and implement total renovation of entire facility. |

| |Mentoring staff to excel to their maximum potential while adapting with different personalities. |

| |Implementation of EHR and eMAR / eTAR for the facility with hands on education to staff. |

|Education |

| |BACHELOR OF SCIENCE IN BUSINESS ADMINISTRATION DEGREE |

| |EMPORIA STATE UNIVERSITY Emporia, KS |

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| |ADULT CARE HOME ADMINISTRATOR LICENSE |

| |STATE OF KANSAS March 2007 |

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