The Experience Conundrum - USC Marshall

Diary and observational studies of managerial work (see McCall, Morrison, & Hannan,1978, for a review) pioneered by people like Rosemary Stewart (1967) and Henry Mintzberg (1973) suggested a dynamic, fragmented world that bore little resemblance to the simplified models of the day (e.g. Fiedler, 1967). ................
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