How to hard reset comcast cable box

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How to hard reset comcast cable box

Something went wrong. Wait a moment and try again. How to reset Xfinity cable box is one of the most frequently asked questions of every Comcast customer. Although Comcast is the most massive cable television service provider in the United States, you may still get frustrated because of several issues that may limit your viewing experience. To reset Xfinity Cable box the best options are ? Using Power Button, Unplugging the cable Box and reset through the help menu. Today, let us learn how to factory reset Xfinity cable box on your own at home to resolve these problems. Comcast Cable Box Not Working No Signal Like other telecommunications company, Comcast also has its fair share of issues. Sometimes, you cannot record programs or access your guide. READ ALSO : Xfinity Local Channels Not Working? Here's How To FixBut the most common problem you might have experienced is not getting any signal on your cable box. When this happens, you easily miss your favorite and most awaited programs. Getting this error on your television screen may be due to several issues like faulty devices, loose cables, or a service disruption in your area, especially during adverse weather conditions. Luckily, you can perform a factory reset on your cable box to resolve any memory issue. How To Reset Xfinity Cable Box Before we discuss how to perform a factory reset on your Xfinity cable box lets do basic. One golden rule in technology when troubleshooting issues is to restart your device. Compared to doing a factory reset, restarting your device will only refresh the system and not change any of your saved preferences. READ ALSO : How To Fix Comcast Remote Volume Not Working?Hence, previously scheduled recordings and recorded programs will not get lost in the process. However, any ongoing downloads may get interrupted. Fortunately, you can do several easy and straightforward techniques to troubleshoot a Comcast cable box not working. These are initial steps before taking more severe measures. Using The Power Button The first and most basic method you can try out when learning how to factory reset your Xfinity cable box is to turn off your streaming device manually. With just the steps below, you can get your equipment back to its peak condition in a few minutes: Photo by Xfinity Press the Power button on your device for around 10 seconds.Allow your cable box to restart and complete the process. READ ALSO : How To Pair Xfinity Remote To TV in Easy StepsUnplug Your Cable Box Aside from pressing the power button on your cable box, you can also unplug its power cord. Similar to the above method, doing so will also refresh your device's systems. Steps To do this, follow the steps below: ? Unplug your cable box from the outlet? Wait for at least 10 seconds.? Plug your cable box back in, and press the Power Button.? Allow your cable box to restart and complete the process. Through The Help Menu If you have your Xfinity remote, you can force your cable box to restart through the Help menu. Steps Follow the steps below to guide you: Go to the Help menu by pressing the A button on your Xfinity remote control.Choose the Restart option, and click OK.When you see a confirmation message on your screen, press OK again then select Restart.Wait for a few minutes to complete the entire process. READ ALSO : Why Is Xfinity Stream Not Working on Roku?How To Factory Reset Xfinity Cable Box If your cable box still does not have any signal after you have tried all the possible techniques to restart it, you can now perform a factory reset. But doing the following methods will bring your device back to its default settings. This means that any saved preferences may get lost in the process. You may also need to wait for a couple of minutes to complete the entire reset process. Method 1 ? Using The Xfinity My Account Application Using the Xfinity My Account application is probably the easiest method to perform a factory reset on your cable box. In a few minutes, you can expect your equipment to become as good as new. Steps READ ALSO : Why Is Xfinity Cable Box HDMI Not Working?To do this method, follow the steps below: Step 1. Launch the app and open the TV option located at the bottom of the Overview menu. Step 2. Click on the device that you want to troubleshoot. Step 3. Tap the Troubleshoot option and click Continue. Step 4. Wait until the screen finishes loading then choose the System Refresh option to reset your cable box. Method 2 ? Using The Restore Default Option Suppose you do not have the Xfinity My Account application installed on your mobile phone or tablet. You can still perform a factory reset by navigating the Restore Default option on the User Settings menu. Steps Follow the steps below to guide you: Step 1. Press the Power button on your streaming equipment. READ ALSO : How To Set Up Xfinity Cable Box in Easy StepsMake sure you can see a blinking green light to indicate that the device is on. Step 2. Press the Power and Menu buttons on your remote, and wait for the User Settings menu to appear on your screen. Step 3. Press both the Up and Down arrow buttons on your remote to select the Restore Defaults options. Step 4. Press the Right button and then click OK to perform a factory reset on your cable box. Read Next: How to Reset Xfinity Modem? Calling A Technician If none of the previous methods work, the last resort you can do is to pick up your mobile phone or telephone and call Comcast's customer service. READ ALSO : Comcast Some Channels Not Working- Here's How To Fix!Dial 1-800-Comcast or 1-800-266-2278 during their business hours and explain to the Comcast agent the signal disruptions you are currently experiencing. Afterward, the Comcast representative will conduct a signal reset using his or her computer to turn off your system. When this occurs, they will refresh your system's settings and may last for a few minutes. Just provide your customer account number, and you will be good to go in no time. Further Read. If you need to reset your modem, check out our guide on How to reset Xfinity Modem for more details. Watch Endless Cable Programs At Home With the Xfinity cable box, you can access and watch infinite programs on your television screen. READ ALSO : Xfinity on Demand Shows not Updating? Here's how to FixHowever, you may experience several issues like signal disruptions or malfunctioning devices at times. When this happens, we hope you can apply any of these how to reset Xfinity cable box techniques. Kevin has over five years of experience working in various Tech startups and providing Technical solutions. He has contributed to many Tech publications and websites. RobotPoweredHome is reader-supported. When you buy through links on my blog, I may earn an affiliate commission. As an Amazon Associate, I earn from qualifying purchases.Having used the Xfinity cable box for some time, I've noticed the Box struggles to hold on to the signal. This simply won't do when I'm trying to relax on my couch and watch my favorite TV shows.I've spent hours looking through online guides to troubleshoot this problem. Most of the time, a simple restart gets the signal back.In this article, you will find a detailed guide on how to fix your Xfinity Cable Box. You will understand the first steps you need to take in this scenario.If your Xfinity Cable Box isn't working, restart the Comcast cable box. If this doesn't get the Xfinity cable box to work, proceed to factory reset it.I've also talked about using the Xfinity My Account App to reset your cable box, using the restore default option, and calling Comcast Tech cast Cable Box No Power Light: How to TroubleshootIf your Comcast Cable Box's Power Light isn't glowing, try unplugging and plugging the power cable back in. If this doesn't work you might have to reset your Comcast Digital Adapter. I've written a dedicated section detailing how to reset your Comcast Digital Adapter below.Resetting vs Restarting Xfinity Cable BoxYou can go about fixing your Xfinity Cable Box in two ways: resetting or restarting. Restarting is a simple way to fix most errors.With the Xfinity Cable Box, restarting will end up refreshing your system while maintaining all your previously stored data.If restarting doesn't work, then you can go for resetting your Xfinity Cable Box.Using a factory reset erases all the previous data and brings the device back to its initial setting.Use this method if you don't mind losing saved data such as recorded programs.Restart your Xfinity Cable TV BoxYou have three methods to restart your Xfinity Cable box. I will walk you through each of them step by step.Use The Power Button on Your Comcast Cable BoxThis is the first go-to step to get your signal back. All you have to do is switch off the streaming device. If your Xfinity Remote does not turn off your TV Box, follow these easy steps to get it done:Locate the Power button on your Xfinity Cable BoxHold the button for about 10 secondsThe device will then automatically restartUnplugging the Xfinity Cable BoxBy unplugging your cable box from the outlet, you can restart your device. Follow these steps to get the signal back on the cable box:Switch off your Xfinity Cable Box.Unplug the device from the outletWait for 10 seconds and then plug it back to the outletPress the Power buttonYour device will then automatically restartUsing the Help Menu on Xfinity Cable BoxIf you own an Xfinity remote, you can use this method to restart the cable box. Locate the A button on your Xfinity remote control. Press it to access the Help MenuSelect the Restart option, then press OKYou will get a confirmation message at this point. Press OK and select Restart againYour device restart will then be completed in a few minutesFactory Reset Your Xfinity Cable BoxFactory resetting the Xfinity Cable box will lead to loss of data. It is better to proceed with this option after you have tried all the restarting methods.Using the Xfinity My Account AppXfinity's "My Account" application is available on both iOS and Android. By downloading it onto your smartphone, you can easily perform a factory reset. Follow these steps to do a factory reset using the app:Open the Xfinity My Account App installed on your smart deviceUnder the Overview Menu, you will find the TV optionSelect the device you need to troubleshootSelect Troubleshoot and then tap on ContinueNow, select System Refresh to reset Xfinity Cable BoxUsing the Restore Default optionIf you want to perform a factory reset without using the app, you can do so with the help of the remote.Follow these steps to get it done:Hold the power button of your cable box. Ensure the device is turned on, which can be confirmed by blinking green lightsNow open the User Settings by pressing on the Power and Menu buttons together on your remote.Press the Up and Down arrow together to find the Restore Defaults optionClick on the Right button and then press OK to start the resetting processCall Comcast Tech SupportIf you are still unable to make your Xfinity Cable Box get a signal, you will need expert help. Call the Customer Care number from your phone.Call 1-800-Comcast or 1-800-266-2278 during work hours and tell the technician about the problem you're facing along with your customer account number.The technician will then do a signal reset from their own computer. This will refresh your device. This process can take several minutes.Did It Fix Your Xfinity Cable Box?I have gone through all the methods you can take to get the signal back on the Xfinity Cable TV Box, including restarting and resetting your Xfinity Cable Box.Maybe your Xfinity Cable Box is working fine, but your Xfinity Remote is Not Working. If that's the case, try Resetting your Xfinity Remote.It is better to go with the reset option only after trying all the restart methods because it causes you to lose previously stored data.If none of the reset or restart methods work, it is better to call the Customer Care number and get help from the technician to solve your problem.If you're tired of troubleshooting and you just want to see what else is out there, remember to go through Xfinity Early Termination procedure to avoid cancellation fees.You May Also Enjoy Reading:Frequently Asked QuestionsWhy is my cable box not getting a signal?Your cable box may be unable to get a signal due to bad weather or hardware issues.You'll encounter this problem when there is a downpour or disruptive winds.You can easily get the signal back by switching the device off for a few minutes or doing a quick restart.What input should TV be on for cable?The most common input cable for TV is HDMI. Take your TV's remote and press the Input button, then select the HDMI version like HDMI 1, HDMI 2, or HDMI 3.Can a smart TV work without a cable box?You can watch TV without connecting it to a cable box. With the Wi-Fi-connected TV, you can download popular streaming apps and pay the subscription fee to access their services.

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