HR - Friends, Families and Travellers



HR Officer and Office Administrator - AdvertWe have an exciting new role for an experienced HR Officer and Office Administrator in our small, friendly and growing organisation.This is a self-standing role which will let you use your experience to set up HR systems and processes whilst acting as the first contact for all HR queries and issues.You will also assist with recruitment and the on boarding of new staff plus organising staff training sessions and ensuring that appraisal is undertaken throughout the organisation.You will be responsible for making sure that HR policies are updated and legally compliant so you will need a good understanding of employment law.We can offer you a competitive salary and generous benefits including flexible working, plus the chance to further your HR career.Interested?To apply for the role you must have:Previous experience in an HR role with excellent communication and customer care skillsBe experienced in using HR systems and processes, and be comfortable using HR software packages such as HRMS/HRISBe CIPD qualified, ideally at Intermediate Level 5 or have equivalent experienceBe flexible and able to work independentlyHave good relationship building & interpersonal skills and be happy dealing with a variety of people from different backgroundsHave excellent organisational and time management skillsWe encourage applications from all parts of the travelling communities and will offer an interview to Gypsy, Roma and Traveller applicants who meet the essential criteria for the role.This role will be based at our office in Brighton with some working from home during Covid-19.Hours: Part-time post – 28 hours (up to full-time available) with the option of flexible workingSalary: ?24,551 - ?27,107 pro rata depending on experiencePost funded until November 2021 (to be continued subject to funding)Closing date for applications is Tuesday 3rd November 2020Interviews will be held on Tuesday 10th November via Zoom. To apply, please send a CV with a covering email setting out your suitability for the role in less than 500 words to admin@gypsy- Friends, Families and Travellers (FFT)Job DescriptionJob Title:HR Officer/Office AdministratorHours of work:28 – 35 as agreedSalary:?24,551 - ?27,107 pro rata depending on experienceEmployer:Friends, Families and Travellers Responsible to:Finance & Crystal’s Vardo Project Manager Location:FFT office, Community Base, Brighton (combined with home working at present)Overall Purpose of RoleTo provide HR and business administrative support to FFT, acting as the first point of contact for all staff and taking responsibility for maintaining the confidential HR documentation system.And to provide some additional administrative support to FFT staff as and when required, as capacity allows.Key Responsibilities and Duties HR Queries/ServiceTo be the first point of contact for employees on any HR related queries following up any phone calls and contacts and dealing with individuals in a supportive and sympathetic way.To assist with payroll liaison and ad hoc HR projects.To support the recruitment process through activities such as placing adverts, undertaking reference checks and issuing employment contracts.To organise new starters’ induction and on boarding, including maintaining an up to date and accessible induction pack.To organise regular training sessions for staff including first aid, safeguarding, professional boundaries and development sessions.To manage and administer the annual appraisal cycle ensuring that managers complete their staff appraisals and that accurate records are kept.To arrange regular feedback opportunities with staff on their experience of working at FFT.To organise gifts and cards for employees’ birthdays, work anniversaries, etc.To act as the first point of contact with IT support. HR DocumentationTo set up and maintain employee records and update databases such as those for sickness and maternity leave.To prepare and amend HR documents such as employment contracts and recruitment guides.To review and update FFT’s HR policies to ensure that they are legally compliant and in accordance with best practice.To monitor training materials and ensure that they are up to date. Suppliers & CustomersTo deal with customers and suppliers such as the mobile phone provider replying to any general emails and postal correspondence. Health & Safety & FireTo manage health and safety as well as fire regulations within the office. Administration To maintain stationery supplies and ordering.To administer the sale of FFT products and publications including dispatch, invoicing and record keeping.To provide administrative support depending on capacity as and when required – including booking meeting rooms, arranging away days, travel and accommodation plans.To provide administrative support to the director as needed.To organise desk space and access to laptops and other work equipment.To manage office subscriptions to online resources.To prepare reports for the director. OtherTo respect and follow FFT’s policies in respect of confidentiality and equality at all times.To undertake such other duties as are reasonably appropriate to the job.Person Specification for HR/Office AdministratorQualifications & Knowledge EssentialDesirableCIPD Qualified at Foundation level or equivalent experience.xCIPD Qualified at Intermediate level or equivalent experience.xGood understanding of employment law.xExperienceExperience in HR administration and an understanding of HR processes.XExperience of working with HR software systems such as HRMS/HRIS.xProven experience in dealing with customers.xExperience of dealing with payroll queries/systems.xSkillsStrong working knowledge of Microsoft Office.XGood telephone manner.XGood relationship building & interpersonal skills to deal with a variety of people from different backgrounds.xExcellent written and verbal communication skills.xExcellent organisational skills with good attention to detail.xAbility to prioritise workload effectively and meet tight deadlines.xExcellent and Accurate Data Entry Skills.Excellent Time Management Skills.xPersonal QualitiesApproachable and friendly and able to deal tactfully and professionally with colleagues. xSelf-motivated, able to work on own initiative and as part of a team.XAbility to deal with confidential information and maintain confidentiality.xDemonstrates up to date knowledge of the latest HR trends and best practice.xBehavioural Competencies (HR Assistant) Customer FocusDemonstrates a clear understanding of who HR customers are and consistently demonstrates excellent customer service, treating all customers with fairness, dignity and respect.Accountability Takes pride in and accepts accountability for the accuracy of their work, decisions made and advice given.Applies attention to detail and achieves high levels of munication & InfluencingProvides accurate impartial advice maintaining confidentiality and professionalism at all times.Uses tact and diplomacy with challenging municates openly and effectively with other team members and customers.Team work/CollaborationEstablishes and maintains constructive and mutually supportive relationships with colleagues and other key stakeholders. Willingly provides support to colleagues to accomplish HR goals as required. Actively participates in meetings, asking questions, listening and providing information and ideas as required.Seeks Excellence Looks for ways to improve services, sharing ideas for improvement with colleagues and managers and being actively involved in implementing agreed changes. Professional DevelopmentActively pursues learning activities that will increase knowledge and skills relevant to the role. Readily shares knowledge and skills to help colleagues develop and improve the overall HR Service. Participates fully in the PPDR process.Judgement/ Problem SolvingPrioritises and orders activities, overcoming obstacles to get results and meet objectives and deadlines. Follows established processes and procedures to resolve problems and make sound, timely decisions. Identifies and researches appropriate sources for relevant information in order to answers questions and provide accurate advice.Questions discrepancies, gaps and inconsistencies in data, processes and systems, to ensure accuracy of data and advice at all times.Demonstrates sound judgement in determining when to escalate a problem to a more senior colleague.About Friends, Families and TravellersWe are the only national charity that works on behalf of all Gypsy, Roma and Traveller communities regardless of ethnicity, culture or background.In all areas of our work, we support individuals and communities experiencing disadvantage and inequalities, with the issues that matter most to them. At the same time, we work to transform the systems and institutions which cause structural inequalities and disadvantages to exist in the first place. Our main areas of work are: Health, Accommodation, Education and Discrimination. You can find out more about our work in our Vision for Change.Our ValuesWe believe that:to address the inequalities faced by Gypsy, Roma and Traveller communities then Gypsy, Roma and Traveller people must be at the heart of all of our work.the inequalities faced by Gypsy, Roma and Traveller communities are rooted in historic oppression and structural racism and must be understood and addressed in this context.there is much to celebrate within Gypsy, Roma and Traveller communities, including cultural traditions, historical events, community values and individuals’ achievements.we have a role to play in upholding and protecting human rights and equalities, because we are stronger when we work together and show solidarity with other minority groups.all services provided to wider society should be accessible to and inclusive of members of Gypsy, Roma and Traveller communities.EqualityWe are an equal opportunities employer and aim to ensure that all employees and job applicants are treated fairly. We support members of Gypsy, Roma and Traveller communities to have an active and influential role in all aspects and at all levels of our work. Our teamWe have a professional team of staff who deliver our vision through outreach, advice and policy work, education and training, research and more. The work of our staff is supported by a dedicated team of volunteers. At least half of our staff, interns and volunteers are Travellers.The national advocacy service is led by the Advice and Policy Manager and currently has Advocacy Caseworkers, one of whom will become the Lead Caseworker and support the induction of this new role.Our locationOur sunny offices are in central Brighton, just 2 minutes from Brighton railway station and 10 minutes from the sea. Parking is at Brighton Railway station. During Covid-19 all our staff are largely home based. The national advocacy team are partly home working. Benefits of working for FFTWe strive to provide staff with a positive and supportive environment at work. We offer regular supervision, strong and supportive leadership, open communication and a commitment to developing our staff. Our benefits include: 25 days paid leave per year plus public holidaysDiscretionary Christmas/New Year closure periodAnnual leave allowance increase by 1 day for each full year of employment up to 5 additional days.Childcare Voucher SchemeTravel and subsistence allowanceCycle to Work Scheme 5% contributory pensionFlexible workingJob shareInduction programme and annual appraisal A variety of in-house and external training coursesA commitment to Continuous Personal DevelopmentRight to work in the UKThe Immigration, Asylum and Nationality Act 2006 requires us to check your eligibility to work in the UK before you start work. We ask all candidates to bring proof of their right to work to interview, such as passport or other documents.SafeguardingWe are committed to safeguarding and promoting the welfare of children, young people and adults and expect all staff and volunteers to share this commitment. All recruits are given the relevant DBS check for their role and safeguarding training to support safe working. ................
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